How do I send a message?
In
order to send a message via INNbox, you need to have a recipient for
your message. When you first register, you have only one contact in
your contact list—INNsight. You can send us a message at any time if
you require any assistance by sending a message to
INNsight Admin. To
send us a message, go to INNbox, and click on 'Compose Mail' at the top
right corner of the INNbox. The Compose Mail dialog will open up. Type
'INNsight' in the To: field and enter your message subject and content
and then click the 'Send Message' button.
Sending a message to an INNkeeper is very easy. When you are
researching for a place to stay and come across a Property Profile Page
for an INN where you would like to stay, you can click on 'Ask a
Question' in the Contact INNkeeper module. Clicking on 'Ask a
Questions' will open a Compose Mail dialog where you can type in your
message to the INNkeeper. After you send your message, you can find it
in your OutBox as a sent message.

After you have sent a message to an INNkeeper, they are
automatically added to your Contacts list. You can click on the
Contacts link in the left navigation and see all the INNsight members
who are in your contacts list. You can find a contact and click on
'Send message'. Clicking on 'Send message' will open up the Compose
Mail dialog and allow you to type your message.
You can reply to messages and forward messages in your INNbox by
clicking on Reply or Forward. For example, you can reply to your
Reservation Confirmations or Invoice messages and send inquiries to the
INNkeeper directly. By clicking on the Reply or Forward link you will
be taken to a Compose Mail dialog with the original message in line.
You can add recipients to your message by clicking on the small address
book icon. The address book will open your contacts list and allow you
to add recipients to your message. After you are done drafting your
message, click on 'Send Message' and your message will be on its way!
What types of messages appear in my INNbox?
The following message types appear in your INNbox:
Invoices: Invoices from your INNkeeper are sent to your INNbox after you have checked out from your stay at the INN.
Reservations: Whenever you make a
reservation, a Reservation Confirmation is automatically sent to your
INNbox with the details of your booking.
Travelers: Messages from your fellow travelers in the INNsight community.
System: Messages from INNsight regarding system wide issues, concerns, or promotions.
How do I add someone to my Contact List?
INNsight Members and INNkeepers are automatically added to your
contact list whenever you send them a message. You can always delete
any unwanted connections by going to your Contacts list and clicking on
the 'x' at the upper right hand corner of the contact card for that
member. You can also add members to your Contacts by clicking on
'Connect' on each member's public profile page.
How do I view sent messages?

You can view sent messages by clicking on the Out link. The Out link
will take you to your OutBox and show you all of your sent messages.
How do I delete a message?

Deleting a message from your INNbox is very simple. You can delete
messages from your INNbox or your Outbox. Simply select the checkbox
alongside the message(s) that you'd like to delete and click on the
'Delete' button at the bottom of the window. You can also delete
individual messages by clicking on 'Delete' from the mouse-over links
that appear when you hover over the message. All messages that you
delete will be sent to your Trash folder. You can restore messages from
your Trash folder by selecting them and clicking on 'Restore'. To
remove your messages from the Trash, you will need to delete them from
your Trash folder by selecting them and clicking on 'Delete' from your
Trash folder.
How do I search for a message?

Searching for a message in INNbox is very easy. Simply go to your
INNbox and search for the keyword or term that you believe was in the
subject or body of your INNbox message by entering that term in the
search box and clicking on the search icon. We will run a search of
your INNbox and return all messages that are related. The Search
Results will show an icon that will explain if that message is from your
INNbox or your Outbox. Simply click on the message subject to open the
contents of the message itself.