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Glossary

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Markdown Manager
Markdown Manager is your pricing promotion tool where you can markdown your rates and offer promotional pricing on your room rates.
ADR - Average Daily Rate
Average Daily Rate (commonly referred to as ADR) is a statistical unit that is used in the lodging industry. ADR represents the average rental income per paid occupied room in a given time period. ADR, along with the property's occupancy, are the foundations for the property's financial performance. The ADR can be calculated by dividing the room revenue by the number of rooms sold.
Base Rate
The Base Rate is the Rack Rate you would like to set for the date range/room type configuration
BIN - Book It Now
BIN - Book It Now refers to our booking process.  Once a traveler clicks on the 'Book It Now' button they are transmitted to an SSL encrypted 4-step booking flow which intuitively drives the traveler to easily book their stay via INNsight.com.
Bulk Rate Uploader
The Bulk Rate Uploader allows you to see all of your Room Types in one place and set or adjust their rates incrementally upwards or downwards across one or many dates.
Cancellation List
The Cancellation List shows all reservations which have been cancelled for your property.  It can be accessed from the PMS and allows historical searches of all reservations cancelled via INNsight.com.
Check In List
The Check In List shows all reservations and room assignments for today's date.
Check Out List
The Check Out List shows all check outs for today at your property.  It can be accessed from the PMS.
Facebook
Facebook is a social network which enables people and businesses to connect and share.
Floor Rate
The Floor Rate is a novel rate concept introduced to the INNsight platform which asks the question: What is the lowest rate which you are willing to sell this room on this date? Note: this rate will only be displayed with your consent as INNsight algorithmically works to sell your excess room inventory.
Foursquare
Foursquare is a location-based social networking website for mobile devices, such as smartphones. Users "check in" at venues using a mobile website, text messaging or a device-specific application by selecting from a list of venues the application locates nearby.
Global Rate Manager
The Global Rate Manager allows you to manage your rates and availability across one or many dates but its primary purpose is to allow you to change your rates and availability across the Property Level over long periods of time.
Global Variables
The Global Variables section allows you to set tax and fee related settings for your property:
GRID
Graphical Room Inventory Display shows all incoming reservations visually to the INNkeeper in the Property Management System
Guest Folio
The Guest Folio shows all guest information and booking details in the PMS.
INN
A Place to Stay. Inns are generally establishments or buildings where travelers can seek lodging, food, or drink.  INNsight.com lists all types of places to stay from 1 room rentals to large hotels.
INNbox
The INNbox Messaging System is an internal mail system Powered by INNsight to foster communication between INNkeepers and Travelers.  All reservation related confirmations, special offers, and communications between parties can be reviewed in the user's INNbox.
INNsight
An INNsight is an Online Review left by one of our community members.  INNsights are solicited from a guest after they have checked out thereby making our reviews qualified reviews of an actual guest.
Lowest Rate Promise
INNsight.com offers a Lowest Rate Promise.  If you find a base rate for a particular date which you made a booking for, with all identical room type and person configurations elsewhere, INNsight.com will discount that lower rate by 10%.  Simply contact INNsight.com at help@innsight.com with evidence of your lower rate and we will work on honoring our Lowest Rate Promise!
Message Center
The Message Center allows INNkeepers to show special announcements and messages throughout their PPP page or website Powered by INNsight.
My INNsight
My INNsight is a section of the INNsight.com website where registered users can find access to their INNbox, My Account details, and all information regarding their upcoming reservations, recent searches, and tools to manage their itinerary.
No Show
A No Show is a reservation which was not claimed or checked in by the guest.  No shows can be marked in the PMS by the INNkeeper to avoid being charged commission on the stay inaccurately.
No Show List
The No Show List shows all No Shows for your property.  It can be accessed from the PMS and allows historical searches of all No Shows that you have marked in the System.
Occupancy Rate
Occupancy Rate is the number of units in a building that are rented or leased, or otherwise in-use. The lack of occupancy in this sense is considered a vacancy.
Package Center
The Package Center is a tool found in the PMS which allows INNkeepers to set up Packages and Special Offers to be displayed on their website Powered by INNsight.
PMS
Property Management System (PMS) is a software package for INNkeepers to help manage inventory, set room rates, review reports, and manage other facets of property management.
PPP
Property Profile Page.  Each Place to Stay listed on INNsight.com has its very own Property Profile Page which sits at its own website URL and offers a plethora of details about the property and provides travelers the ability to engage, research, and book their stay directly with an INNkeeper.
Rate Card
The Rate Card shows a view of the Graphical Room Inventory Display (GRID) with all rates for the applicable rooms and dates.  It is a visual snapshot of your property's rate structure.
Rate Wizard
The Rate Wizard is a month by month rate calendar which provides and easy to use tool to manipulate room inventory availability and rates.
Reservation List
The Reservation List shows all upcoming reservations for your property.  It can be accessed from the PMS and allows historical searches of all reservations booked via INNsight.com.
RevPar - Revenue Per Available Room
RevPAR, or revenue per available room, is a performance metric in the hotel industry, which is calculated by multiplying a hotel's Average Daily Rate (ADR) by its occupancy rate. It may also be calculated by dividing a hotel's total guestroom revenue by the room count and the number of days in the period being measured.
Room Management
The Room Management Tab displays the GRID or Graphical Room Inventory Display. You can easily view your property's inventory and its status visually and even manipulate reservations simply by clicking on the cells in the GRID.
SSL - Secure Sockets Layer
SSL or Secure Sockets Layer is a security protocol used to safely transmit data across the internet.  INNsight.com transmits all personal data via SSL to and from our database and ensures all personally identifiable data is fully encrypted.
TripAdvisor
TripAdvisor.com is a travel website that assists customers in gathering travel information, posting reviews and opinions of travel-related content including hotels and other places to stay.
Twitter
Twitter is an online social networking service and microblogging service that enables its users to send and read text-based messages of up to 140 characters, known as "tweets".
Website Powered by INNsight
A hotel website Powered by INNsight is your hotel's website custom designed by us and powered by our world class Digital Marketing System which includes tools to manage, promote, and sell your rooms in today's mobile, social, and local internet.
Weekend Rate
The Weekend Rate field will set the rate for Fridays and Saturdays within the selected date range/room type configuration