Arrival: Oct 24, 2020 Departure: Oct 25, 2020 1 Night, 1 Room, 2 Adults, 0 Children

Four Points By Sheraton Los Angeles International Airport

9750 Airport Blvd, Los Angeles, California 90045 USA

Property Details

An outdoor pool and two on-site restaurants are perks our guests appreciate at the non-smoking Four Points By Sheraton Los Angeles International Airport. All 573 rooms at the nine-story Four Points have available Wi-Fi. Mini-fridges are available on request. You'll find breakfast lunch and dinner at the two on-site restaurants and an extensive beer selection and flat-panel TVs are offered in the bar. For al fresco refreshment sip cocktails in a cabana by the outdoor pool. The property's 24-hour fitness center keeps guests healthy. For-a-fee shuttles are available to Manhattan Beach but the airport shuttle is free. Check in any time of the day or night and stay for a full 24 hours at no extra charge (restrictions apply). Self and valet parking are available both for an added fee. One-and-a-half miles from Los Angeles International Airport the Four Points by Sheraton is also close to fun in the sun at Marina del Ray. Walk to local restaurants and several car rental companies or drive six miles north to the shops at the Villa Marina Marketplace and primo people watching on Venice Beach. Playa del Ray a more laid-back beach is four miles west. Loyola Marymount University is three miles north. Watch the sunset on Santa Monica Pier nine miles northwest or window shop on Rodeo Drive in Beverly Hills 20 minutes north. Downtown attractions including the theater district Museum of Contemporary Art Staples Center and Chinatown are 17 miles north. our guests praise the Four Points By Sheraton's "very helpful" staff "comfortable" beds and location "close to Los Angeles International Airport."

Featured Amenities

  • Multilingual staff
  • Onsite laundry
  • Currency exchange
  • Rollaway bed
  • Dry cleaning
  • Shops and commercial services
  • Non-Smoking
  • Pets Allowed
  • Business Center
  • Restaurant

Four Points By Sheraton Los Angeles International Airport

9750 Airport Blvd, Los Angeles, California 90045 USA|Show Map
Reviews

Four Points By Sheraton Los Angeles International Airport Guest Reviews

Total Traveler Rating

Total Traveler Rating
3/5


Based on 90 Reviews
Verified Hotel Guest
Traveler Reviews
Good Tags
Had to wait and wait for their shuttle and ended up tipping another shuttle to give us a ride. Staff very helpful, friendly, and professional. Coffee not set up for 2 people just one cup.
Stay Details
Date Of Stay: October, 2020
Trip Type: Family with Young Children
Reviews Rating: Fair
Sierra
Traveler Reviews
Good Tags
Nothing at all. It was very nasty and out dated !
Bad Tags
Everything was terrible about the hotel!
Stay Details
Date Of Stay: October, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Sharice
Traveler Reviews
Good Tags
Close to the airport
Bad Tags
The parking.... it didn't work u had to wait for someone to manually open it.... They too money hungry like people legit were waiting 10 plus minutes then nowhere to park at all... they got so many other cars there that the lot is full
Stay Details
Date Of Stay: October, 2020
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Close to the airport. Airport shuttle.
Bad Tags
The hotel rooms do not have a microwave. Some hotel rooms have a refrigerator.
Stay Details
Date Of Stay: October, 2020
Trip Type:
Reviews Rating: Exceptional
Angela
Traveler Reviews
Good Tags
Close to the airport. Nice hotel.
Bad Tags
No
Stay Details
Date Of Stay: October, 2020
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
The first room we got, was dirty, no fitted sheet on bed, Trash on floor. Second room was decent, big red stain on floor. Chair was so dusty! Wouldn’t never stay again!
Stay Details
Date Of Stay: October, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Maurice
Traveler Reviews
Good Tags
It wasn't all that clean but the staff was very professional.
Stay Details
Date Of Stay: October, 2020
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Kiana
Traveler Reviews
Bad Tags
Parking
Stay Details
Date Of Stay: September, 2020
Trip Type: Traveling as Couple
Reviews Rating: Good
John
Traveler Reviews
Good Tags
The pool area was really beautiful.
Bad Tags
The parking. I didn’t mind paying $40/nt for parking even though I’ve paid less for parking at 5 star hotels. The biggest issue was not having a parking space because they were all rented out to folks flying out.
Stay Details
Date Of Stay: September, 2020
Trip Type: Solo Traveler
Reviews Rating: Disappointing
Elisa
Traveler Reviews
Good Tags
Nothing
Bad Tags
The rooms were outdated as well as things left in the refrigerator from the last guest. The parking was extra horrible. You pay for parking to not have a definite parking spot. I will never recommend this Hotel to anyone.
Stay Details
Date Of Stay: September, 2020
Trip Type:
Reviews Rating: Very Poor
Fikru
Traveler Reviews
Bad Tags
no internet access
Stay Details
Date Of Stay: September, 2020
Trip Type: Solo Traveler
Reviews Rating: Fair
Brayden
Traveler Reviews
Good Tags
Nothing
Bad Tags
everything
Stay Details
Date Of Stay: September, 2020
Trip Type: Traveling as Couple
Reviews Rating: Poor
Michelle
Traveler Reviews
Bad Tags
Parking is way to expensive and inconvenient layout
Stay Details
Date Of Stay: September, 2020
Trip Type:
Reviews Rating: Fair
Jody N
Traveler Reviews
Good Tags
Very nice staff
Bad Tags
No one answered the phone. They seemed to be short staffed.
Stay Details
Date Of Stay: July, 2020
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Bad Tags
Their policy says NO SMOKING 🚭but the room reeked of unpleasant cigarettes.It was so BAD that I literally requested air fresheners! The toilet had urine stains along side, bathroom sink leaks, dirty mirrors & curtains, sticky bathroom floor/dirty c
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Bad Tags
WiFi sucks
Stay Details
Date Of Stay: June, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
I didn't like anything about this hotel. The elevators were always trashed with Mcdonalds food bags and empty beer cans. The manager is rude and obnoxious, doesn't know how to talk properly or nicely. She lacks respect for guests and it's disgusting.
Stay Details
Date Of Stay: June, 2020
Trip Type: Group Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
location is good.
Bad Tags
Hallways and lobby smelled like marijuana. Very annoying.
Stay Details
Date Of Stay: June, 2020
Trip Type: Business Traveler
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was great for the airport and car rental places. The bed was comfortable.
Bad Tags
Walls are thin, heard crying baby all night. Restaurant closed, no microwave in room and steep daily parking fees. Had to ask for washcloth after I checked in as there were none in the room.
Stay Details
Date Of Stay: June, 2020
Trip Type: Solo Traveler
Reviews Rating: Good
Andrea
Traveler Reviews
Good Tags
The staff is amazing at this hotel!
Bad Tags
I’d prefer a microwave, refrigerator & larger TV when I travel. In order to heat up food I had to go all the way across the hotel to use a common area one.
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Close to food
Bad Tags
Constant smell of weed and I always seem to get the room next to the people that are always banging each other.
Stay Details
Date Of Stay: May, 2020
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Location and pool
Bad Tags
Outdated and not very clean.
Stay Details
Date Of Stay: March, 2020
Trip Type:
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Staff where extremely rude
Stay Details
Date Of Stay: March, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Tammy
Traveler Reviews
Good Tags
The staff very friendly and catered to your needs soon as u Walk in. Thank you will be back soon 😊
Bad Tags
Yes having to pay $38 for parking that's about it. Thank you
Stay Details
Date Of Stay: March, 2020
Trip Type:
Reviews Rating: Exceptional
Kathy
Traveler Reviews
Good Tags
Comfortable bed.
Bad Tags
Needs refurbishment. Called for shuttle twice. Both times there was music BLARING in the background. They never did turn it down. This was a 2 1/2 star at best.
Stay Details
Date Of Stay: February, 2020
Trip Type: Solo Traveler
Reviews Rating: Good
Lloyd
Traveler Reviews
Bad Tags
The room was 81F when we arrived with the thermostat set to 90F. We turned the thermostat down to 70F,but the room remained at 81F all night. The construction quality of the room was poor. Beware, parking is $38/night.
Stay Details
Date Of Stay: February, 2020
Trip Type: Family with Teens
Reviews Rating: Very Poor
Claire
Traveler Reviews
Bad Tags
Our room was in a wing that had been a motel and needed to be totally renovated like the rest of the rooms had been
Stay Details
Date Of Stay: January, 2020
Trip Type: Family with Teens
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff- the driver was amazing!
Bad Tags
I've stayed here many times and am a member. I was so disappointed by this stay. The rooms are very run down and there is no longer in room dining. The heater didn't work, at night the room wouldn't be dark, and the bathroom was not clean.
Stay Details
Date Of Stay: November, 2019
Trip Type: Solo Traveler
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
The location to our rental car return and the free airport shuttle.
Bad Tags
Yes, I did not like that they did not have luggage carts available for use by the customer. I was forced to use and be escorted by a bellman. Though he was perfectly professional, I felt forced to tip for something I prefer to do myself.
Stay Details
Date Of Stay: November, 2019
Trip Type:
Reviews Rating: Wonderful
Chloe
Traveler Reviews
Good Tags
It was near the airport
Bad Tags
The air conditioning and heat in my room was broken. I had to call for staff to come in SIX times. And everyone told me something different. It was disruptive and uncomfortable
Stay Details
Date Of Stay: November, 2019
Trip Type: Solo Traveler
Reviews Rating: Poor
Erika L
Traveler Reviews
Good Tags
it was the most unsafe terrible experience I have had in a hotel
Stay Details
Date Of Stay: November, 2019
Trip Type:
Reviews Rating: Very Poor
Michelle
Traveler Reviews
Good Tags
Distance from the airport. The staff were very friendly.
Bad Tags
The smell of weed was everywhere.
Stay Details
Date Of Stay: November, 2019
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Marc
Traveler Reviews
Good Tags
location
Bad Tags
small bathroom
Stay Details
Date Of Stay: October, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Sean
Traveler Reviews
Good Tags
Everyone was fantastic for as busy as it was
Bad Tags
$35 park for guest
Stay Details
Date Of Stay: October, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff
Bad Tags
The rooms were like motel and in my opinion was not 3.5 star worthy
Stay Details
Date Of Stay: October, 2019
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Danielle
Traveler Reviews
Good Tags
Amazing amazing amazing
Stay Details
Date Of Stay: October, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Karen
Traveler Reviews
Good Tags
Close to LAX. Room was huge
Bad Tags
Shuttle took awhile getting there but quick going back to airport. Saw about 4 Sheraton shuttles for another location before one appeared for this location. Parking lot was a bit scKetchy
Stay Details
Date Of Stay: October, 2019
Trip Type: Solo Traveler
Reviews Rating: Good
Donna
Traveler Reviews
Good Tags
The location, staff and cable TV
Bad Tags
The third party vendor for parking.
Stay Details
Date Of Stay: October, 2019
Trip Type: Solo Traveler
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location was great
Bad Tags
Check in staff didn’t tell us that after we got off the elevator we would have to go down a hall, up stairs into a hallway. The hallway antiseptic smell was so strong it made me nauseous. I location of the room and smell made me feel l was in a 1
Stay Details
Date Of Stay: October, 2019
Trip Type: Family with Teens
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Proximity to airport; cleanliness; lovely decor and comfort; shuttle bus to airport.
Bad Tags
No refrigerator; no complimentary coffee in lobby after breakfast.
Stay Details
Date Of Stay: September, 2019
Trip Type: Senior Traveler
Reviews Rating: Very Good
Paul
Traveler Reviews
Good Tags
Location.
Stay Details
Date Of Stay: September, 2019
Trip Type: Business Traveler
Reviews Rating: Very Good
Jeremiah
Traveler Reviews
Good Tags
The staff checked me in quickly. The only problem was uncertainty over parking. I left the car at the hotel but it wasn't cheap. I would stay there again.
Bad Tags
The paring cost was a bit stiff. Not sure where to park.
Stay Details
Date Of Stay: September, 2019
Trip Type:
Reviews Rating: Very Good
Patrick
Traveler Reviews
Good Tags
The location to the airport is excellent However they place you in the old wing of the hotel which is like an old motel with the exterior hallway closed in. The AC did not work on arrival, the telephone did not work nor did the blinds. the room is small
Bad Tags
The room is very small and old. It is only worth what I paid
Stay Details
Date Of Stay: September, 2019
Trip Type:
Reviews Rating: Fair
William
Traveler Reviews
Good Tags
Close to the airport
Bad Tags
Nope
Stay Details
Date Of Stay: September, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location near our event.
Bad Tags
IT COST $35 dollars to park at the hotel!!
Stay Details
Date Of Stay: September, 2019
Trip Type: Group Traveler
Reviews Rating: Fair
Justin
Traveler Reviews
Good Tags
Bed was comfortable
Bad Tags
They overcharged me. And they overcharged me for presuming. I've reached out to them and have received no response.
Stay Details
Date Of Stay: September, 2019
Trip Type: Business Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
there was nothing I liked about the hotel
Bad Tags
the staff was completely unhelpful. I must have walked past the registration/check in desk at least three times and no one was there to check me in when I arrived. The hotel room was extremely dirty( the sheets and the walls of the room)
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Rachelle
Traveler Reviews
Good Tags
Close to airport
Bad Tags
Dirty, broken items in room loud all night
Stay Details
Date Of Stay: August, 2019
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The rate.
Bad Tags
Noise level. Very thin walls.
Stay Details
Date Of Stay: August, 2019
Trip Type: Family with Teens
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
The front desk staff was so accommodating and kind, the room was so clean and very upscale. It felt likes 4 star hotel room. I felt very comfortable and could have stayed longer.
Bad Tags
There was construction across the street with a jackhammer that made it hard to enjoy the pool.
Stay Details
Date Of Stay: August, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Exodus
Traveler Reviews
Good Tags
How rich it makes you feel
Bad Tags
The parking pricing
Stay Details
Date Of Stay: August, 2019
Trip Type: Group Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff was so helpful. We are elderly and they helped with luggage, etc., with a very kind attitude!
Bad Tags
Only complaint was breakfast didn’t come with our room. The buffet was expensive for us, but ordering off the menu was also expensive. I got the buffet and my husband ordered off the menu. It would have been nice if breakfast came with the room.
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Mohammed
Traveler Reviews
Good Tags
Nothing!
Bad Tags
the hotel is too old, either the furniture and other facilities, parking fees is high
Stay Details
Date Of Stay: August, 2019
Trip Type: Family with Young Children
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
Close to airport. Professional and clean
Bad Tags
Everything was great
Stay Details
Date Of Stay: August, 2019
Trip Type: Group Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Bad Tags
The room was not very nice and was dark. No windows to the outside. Parking was a challenge and expensive. Elevator very slow.
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
the room was clean.the airport shuttle was very helpful.
Bad Tags
the location. theres no food restaurants close and the hotel food is expensive, also the fact that breakfast was not included.
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
We loved the pool and the lobby. They had a little coffee shop and bar downstairs.
Bad Tags
We had to pay $35 to park so it made the deal we got not worth it. The beds were so uncomfortable. In the room next door they kept going in and out all night and smoking. Its all we smelt.
Stay Details
Date Of Stay: August, 2019
Trip Type:
Reviews Rating: Fair
Lolita
Traveler Reviews
Good Tags
It was a decent hotel but not as nice as others I've stayed at.
Bad Tags
It was a decent hotel but not as nice as others I've stayed at.
Stay Details
Date Of Stay: August, 2019
Trip Type: Business Traveler
Reviews Rating: Very Good
Nzubechi
Traveler Reviews
Good Tags
The hotel parking was so expensive
Bad Tags
I got to the airport, but spirit airlines refused to allow me to board the plane even it was their fault and never had another alternative till the next day. So I had to rent a car and drove myself home
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Close to Airport.
Bad Tags
Parking is expensive @35.00 per day.
Stay Details
Date Of Stay: July, 2019
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Nothing
Bad Tags
The hotel was dirty, it took about 20-25 minutes just to get checked in at 11pm at night. The sheets in our room were dirty. Housekeeping came and changed them out. Even at the discounted rate it was not worth the money and I will not stay there again.
Stay Details
Date Of Stay: July, 2019
Trip Type: Business Traveler
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
The blackout shade
Bad Tags
The key did not work in the door
Stay Details
Date Of Stay: July, 2019
Trip Type: Business Traveler
Reviews Rating: Wonderful
Greg
Traveler Reviews
Good Tags
Location
Bad Tags
Not a 3 star. Not even remotely close. No AC - chiller only; the hallway was cooler. Very noisy. Thin walls. Outdated bedding and furniture. Very small room/bathroom. I've had better experiences at 2-star hotel's - at least I knew what to expect.
Stay Details
Date Of Stay: July, 2019
Trip Type:
Reviews Rating: Very Poor
Rafael
Traveler Reviews
Good Tags
The room was comfortable
Bad Tags
The location
Stay Details
Date Of Stay: July, 2019
Trip Type: Solo Traveler
Reviews Rating: Very Good
Ayub
Traveler Reviews
Good Tags
Nothing
Bad Tags
Rooms and parking coast to much
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Bad Tags
Air conditioner didn't work and had two switch rooms twice. Looked like a cheap Motel.
Stay Details
Date Of Stay: July, 2019
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff was great.
Bad Tags
Nothing, everything was great.
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location and friendly staff
Bad Tags
No microwave or mini fridge
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Teens
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Close to rental return and airport.
Bad Tags
For a 3.5 star hotel it had mold in the bathroom walls and room was really small.
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Young Children
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Clean and close to the airport
Bad Tags
Our room was dark and claustrophobic
Stay Details
Date Of Stay: July, 2019
Trip Type:
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Proximity to the airport
Bad Tags
The AC was extremely loud. Room was much smaller and seemed dated for. 3.5 star and the bathroom so small you couldn't move. Lighting in bathroom was horrible and no full length mirror in room at all. $35 for parking too that was NOT listed on website
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Nothing.
Bad Tags
Small rooms, no air conditioning control, outdated, overpriced.
Stay Details
Date Of Stay: July, 2019
Trip Type: Group Traveler
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
N/A
Bad Tags
Size
Stay Details
Date Of Stay: July, 2019
Trip Type:
Reviews Rating: Fair
Guadalupe
Traveler Reviews
Good Tags
Very clean and comfortable.
Stay Details
Date Of Stay: July, 2019
Trip Type: Group Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff and location conveniently located
Bad Tags
Their food price $27.00 for breakfast for one person is not feasible
Stay Details
Date Of Stay: July, 2019
Trip Type: Group Traveler
Reviews Rating: Very Good
Patrice
Traveler Reviews
Good Tags
Close to airport
Bad Tags
Room old outdated not what I expected from the Sheraton brand
Stay Details
Date Of Stay: July, 2019
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Location. Hotel offered shuttle service to and from airport. Staff was also very friendly and I was able to switch my room from a double to a single.
Bad Tags
Had issues with cleanliness of sheets and bedding. Noticed stains on sheets which housekeeping mentioned was from the laundry detergent. Housekeeping provided new sheets, but unfortunately also noticed stains on blanket/comforter.
Stay Details
Date Of Stay: July, 2019
Trip Type: Solo Traveler
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Building looks nice from outside.
Bad Tags
We were there to celebrate our 20th wedding anniversary. First no heat. Second we were awakened by loud noise at 5 a.m. and loud talking. Third we were awaken by loud noises like they were fixing pipes and that was at 8 a.m. Called GM but got no response
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Brian
Traveler Reviews
Good Tags
Great location, fair price
Bad Tags
Noisy from nearby traffic
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The location and the staff. The staff were very friendly and took great care of my family.
Bad Tags
They charged us for anything and everything that we felt a hotel should provide complimentary. For example, the parking, a refrigerator, and in order to use the the internet. I just haven't experienced that before at a hotel.
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Carlos
Traveler Reviews
Good Tags
I liked the hotel's location, it is only a short ride to the airport.
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Joe
Traveler Reviews
Good Tags
Location to airport and car rentals. Staff was very nice. Lobby area very nice as well.
Bad Tags
Was obviously a motel at some point. Rooms have 1 window open to hall. So if blinds open then people can see in room walking by. Lighting in room terrible and bathroom was just odd. Would not stay here again.
Stay Details
Date Of Stay: June, 2019
Trip Type: Family with Young Children
Reviews Rating: Poor
Kevin
Traveler Reviews
Bad Tags
Hotel is 2.5 stars max. Room worn out, hallways stunk.
Stay Details
Date Of Stay: June, 2019
Trip Type: Business Traveler
Reviews Rating: Disappointing
Alexandre
Traveler Reviews
Good Tags
Old room, shower doesn't work
Bad Tags
Location
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Poor
Oscar
Traveler Reviews
Good Tags
This hotel is a 2 star with a 3 1/2 star name. The hotel seemed to be purchased an converted, it was a motel setting with an added wall to close
Bad Tags
Dirty, small, motel rooms
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Poor
Michael
Traveler Reviews
Good Tags
The pool area
Bad Tags
I felt the staff was not very warm and friendly
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location being close to LAX.
Bad Tags
A woman was given the same room as us which entered in the middle of night. The hotel staff were rude, almost unbelieving, that this mix-up happened when they were called. They did give us the room for free after being convinced of their error.
Stay Details
Date Of Stay: June, 2019
Trip Type: Business Traveler
Reviews Rating: Poor
Victoria
Traveler Reviews
Good Tags
I like this hotel. The staff was great, including a woman who went over and above. And the DELUXE rooms are great.
Bad Tags
The standard rooms are more like motel rooms rather than hotel rooms. After one night, we switched and that was fine. But I would never stay in their standard rooms again.
Stay Details
Date Of Stay: June, 2019
Trip Type: Business Traveler
Reviews Rating: Wonderful
Bianca
Traveler Reviews
Good Tags
The room was dirty and old.
Bad Tags
This was like staying at a motel, built inside of a hotel. It was awful and a complete lie, the description was inaccurate. I felt unsafe and was scared of germs.
Stay Details
Date Of Stay: June, 2019
Trip Type: Business Traveler
Reviews Rating: Very Poor
cerci
Traveler Reviews
Visibly beautiful, finding our room was difficult, the Signage should have been clearer! Noise level in the rooms was poor. Bathroom tubs very slippery . Room could have been cleaner
Good Tags
The food was good, the beds were comfortable,
Bad Tags
Needed more information about prices, parking Fees, noise from outside the room. Room could have been cleaner.
Stay Details
Date Of Stay: November, 2016
Trip Type: Family w/Teens
Reviews Rating: Pleasant

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