Arrival: Oct 28, 2020 Departure: Oct 29, 2020 1 Night, 1 Room, 2 Adults, 0 Children

The Westin Bonaventure Hotel & Suites Los Angeles

404 South Figueroa Street, Los Angeles, California 90071 USA
Caption

Property Details

Skyline views a rooftop pool and a swanky revolving cocktail lounge make the non-smoking and eco-friendly The Westin Bonaventure Hotel & Suites Los Angeles a standout especially with business travelers. All 1358 rooms on 35 floors at this property have flat-panel TVs mini-fridges and picture windows with city views. Wi-Fi is available for a daily fee. A majestic lobby fountain welcomes you to the central atrium with dozens of shops and a food court. On-site there are two restaurants and a revolving cocktail lounge with panoramic views. Check your email at the full-service business center and then jog on the indoor track hit the fitness center or take a dip in the outdoor rooftop pool. The fitness center offers classes. Pets 40 pounds and under are welcome and parking is valet only for an added fee. The hotel is in the downtown financial district just off I-110 less than two miles from L.A. Music Center Chinatown and the trains at Union Station. Catch a basketball game at Staples Center a meeting at the convention center or go to Grammy Museum at the L.A. LIVE entertainment complex one mile south. Head six miles west to La Brea Tar Pits or to trace the footsteps on Hollywood Walk of Fame. It's seven miles to the observatory in Griffith Park and 10 miles to Universal Studios or the luxe shops on Rodeo Drive. Los Angeles International Airport is 18 miles south. "Remarkable rooms with great views of the city" and "extremely comfortable beds" plus oodles of on-site shopping and dining and ultra-modern recreation facilities are highlights of The Westin Bonaventure Hotel & Suites Los Angeles for our guests.

Featured Amenities

  • Complimentary high speed internet in room
  • Data port
  • Fitness center on-site
  • Iron
  • Meeting rooms
  • Newspaper
  • Pets Allowed
  • Non-Smoking
  • Business Center
  • Restaurant

The Westin Bonaventure Hotel & Suites Los Angeles

404 South Figueroa Street, Los Angeles, California 90071 USA|Show Map
Reviews

The Westin Bonaventure Hotel & Suites Los Angeles Guest Reviews

Total Traveler Rating

Total Traveler Rating
4/5


Based on 68 Reviews
Verified Hotel Guest
Traveler Reviews
Good Tags
The location and view of the city was amazing. Very clean hotel and friendly staff
Bad Tags
The room was a little dated on decor and amenities also a little small.
Stay Details
Date Of Stay: October, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Cristhian
Traveler Reviews
Good Tags
Suite was great, it was clean and had a great view.
Bad Tags
Staff was somewhat rude, seems like they didnt even want to answer the simplest of questions. Lots of homeless and lowlifes hanging out in the front of the hotel and in the lobby. Saw some guys smoking weed and crack, not the safest when you have kids.
Stay Details
Date Of Stay: September, 2020
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Like the fact that I had a city view. Located on a high floor
Bad Tags
The fact that getting the cleaning crew to service my room was pretty difficult. There was only one elevator that took you to my section of the hotel, there were three other elevators that were out of order.
Stay Details
Date Of Stay: September, 2020
Trip Type: Business Traveler
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff was extremely rude and unprofessional!
Stay Details
Date Of Stay: September, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Maly
Traveler Reviews
Good Tags
Nothing, I was very disappointed in the hotel. Definitely not a 4stars hotel.
Bad Tags
Location was horrible, staffs wasn't helpful, bed size wasn't as it mentioned. Overall, very disappointed! I would like this place a 2.5star
Stay Details
Date Of Stay: September, 2020
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Alexis
Traveler Reviews
Good Tags
The friendly staff
Bad Tags
Only one elevator working for the blue tower, the food downstairs it should’ve been explained it’s just warmed up stuff not made in aKitchen
Stay Details
Date Of Stay: September, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Natasha
Traveler Reviews
Good Tags
Nothing
Bad Tags
No, the location wasnt good and my room was not clean. There were ants and roaches. Changed rooms and had the same problem. They would not give me money back from my stay.
Stay Details
Date Of Stay: August, 2020
Trip Type: Family with Young Children
Reviews Rating: Fair
Briana
Traveler Reviews
Good Tags
24 cafe and the elevators
Bad Tags
They did not provide coffee for inside the room and the soup in the room was not very nice
Stay Details
Date Of Stay: August, 2020
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Hotel was dirty we couldn’t get the rooms clean for days I stayed there for four days and Pat spent $2000 and really feel bad about that explore experience
Bad Tags
As I said terrible the staff were somewhat amicable however their policies dictated that they couldn’t do anything whoever is managing this hotel is doing it very poorly
Stay Details
Date Of Stay: August, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Location was great. View spectacular. Bell staff awesome.
Bad Tags
No top sheet. Entire floor reeked of marijuana. All night parties. Tried calling front desk and manager on duty. No answ.Room smelt of cigarettes. No maid service. Evidently, you need to request. So no coffee on second day. Called down it took 45 min.
Stay Details
Date Of Stay: July, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff were friendly and accommodating
Bad Tags
This hotel is run down in a way, smells like cigarette smoke, I ended up checking out earlier than my anticipated date, just didn't like the overall vibe of the hotel. Not for me, definitely better options out there for the same price.
Stay Details
Date Of Stay: July, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The beautiful interior on the first floor. Checked in and was taken away by the view.
Bad Tags
I loved everything. Great food options considering I went during a pandemic.
Stay Details
Date Of Stay: July, 2020
Trip Type: Business Traveler
Reviews Rating: Exceptional
De'Anthony
Traveler Reviews
Good Tags
The clean rooms and comfortable beds
Bad Tags
It's too big;I recommend having 2 person integrity on the chance that you get lost. Not enough clear directions for outside patio. We know it's on the 4th floor but we need clear directions on the location after we reach the 4th floor.
Stay Details
Date Of Stay: July, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Good
Deborah
Traveler Reviews
Good Tags
First room they gave us had dog hairs all on the pillows and s  Second room smelled like weed. I accidentally left my phone  and realized it after we were on our way to our appointment  and I called back. Spoke with clerk and then hotel
Bad Tags
And found. Upon return phone was not there. Have not  received a call back from mgr to hua. Car service was booked  at Ontario not lLAX. Service from hotel employee at Fox was horrible.
Stay Details
Date Of Stay: July, 2020
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Location. Ambience.cleanliness.
Bad Tags
I could get a hold of the reception desk from the phone in my room.
Stay Details
Date Of Stay: July, 2020
Trip Type: Business Traveler
Reviews Rating: Exceptional
Sean
Traveler Reviews
Good Tags
It was very clean!
Bad Tags
Some guests were not practicing social distancing/wearing masks. This should have been enforced.
Stay Details
Date Of Stay: July, 2020
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Jamal
Traveler Reviews
Good Tags
Amenities in the hotel.
Bad Tags
Room windows facing elevators.
Stay Details
Date Of Stay: July, 2020
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Victoria
Traveler Reviews
Good Tags
Location
Bad Tags
The Towels & Bed Sheets did not smell clean. The odor stayed on your body.. So you smelled like that.
Stay Details
Date Of Stay: June, 2020
Trip Type: Group Traveler
Reviews Rating: Disappointing
Rodrigo
Traveler Reviews
Good Tags
it was very nice and the staff is the best.
Bad Tags
The valet took an hour to park or get our car. We got food and it was cold by the time we got to our room.
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Tavarus
Traveler Reviews
Good Tags
Management took care of me
Stay Details
Date Of Stay: June, 2020
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Aesthetically it was a nice hotel
Bad Tags
The phone in my room did not work. The TV did not have all available channels. Amenities were not available on the first day. Parking was ridiculously expensive.
Stay Details
Date Of Stay: June, 2020
Trip Type: Family with Teens
Reviews Rating: Fair
Debbie
Traveler Reviews
Good Tags
The price was great for the hotel
Bad Tags
My neighbors next door was loud. There was clearly more than 5 people in the room. They were talking all night. I finally called the front desk to complain.. Nothing happened. I called again at 2:30am to complain. At 3am I went downstairs to ask to change
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Eric
Traveler Reviews
Bad Tags
First room I was in, the shower didn’t work well so I requested another room and it wasn’t fully cleaned. Probably won’t be back as there are plenty of nice hotels to choose from in DTLA.
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Mehhh
Bad Tags
It was all just ok
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
parking cost, 4.5 star hotel that was less then 2 stars, room was dirty, halls with trash and dirty towels left for days. Front hotel staff were not upholding the level of professionalism that I would expect. Very disappointed
Stay Details
Date Of Stay: June, 2020
Trip Type: Business Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Everyone was very professional and great.
Bad Tags
The soap and shampoo given by the hotel seemed a little cheap
Stay Details
Date Of Stay: June, 2020
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Tavarus
Traveler Reviews
Good Tags
the night manager and thee man who checked me in
Bad Tags
Something but I’ll be fine 😏
Stay Details
Date Of Stay: June, 2020
Trip Type: Business Traveler
Reviews Rating: Wonderful
Graylan
Traveler Reviews
Bad Tags
The employees were rude, elevator and hallways smelled like weed. Booked a king bed room and got put in a room with two full size bed is what it felt like. Very poor experience
Stay Details
Date Of Stay: May, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Stephanie
Traveler Reviews
Good Tags
Room had great views I was on the 27th floor. Bed was great! Staff was really nice.
Bad Tags
None!
Stay Details
Date Of Stay: May, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The view
Bad Tags
Could of been cleaner.
Stay Details
Date Of Stay: May, 2020
Trip Type: Business Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
That it is historic.
Bad Tags
Couldn't use any amenities. No room service no nothing.
Stay Details
Date Of Stay: May, 2020
Trip Type: Family with Young Children
Reviews Rating: Poor
Charlotte
Traveler Reviews
Good Tags
Beautiful hotel, friendly staff. Lots of little cafes and shops right in the hotel. Good location.
Stay Details
Date Of Stay: April, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Juan
Traveler Reviews
Good Tags
the proximity to the surrounding area
Bad Tags
no
Stay Details
Date Of Stay: March, 2020
Trip Type: Business Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
No
Stay Details
Date Of Stay: March, 2020
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Gorgeous hotel and so clean! One of the best hotels I have ever been to.L
Bad Tags
Nothing
Stay Details
Date Of Stay: March, 2020
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Comfort
Bad Tags
No hair shower cap
Stay Details
Date Of Stay: March, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Rhonda
Traveler Reviews
Good Tags
Great location downtown!
Bad Tags
50 for parking
Stay Details
Date Of Stay: March, 2020
Trip Type:
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Everything
Bad Tags
Nothing
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Adrian
Traveler Reviews
Good Tags
Central to everything, friendly staff, beautiful hotel, and comfortable bedding.
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Aisha
Traveler Reviews
Good Tags
Beautiful buildings
Stay Details
Date Of Stay: February, 2020
Trip Type: Family with Teens
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The view from our hotel was magnificent and pictures were instagram worthy.
Bad Tags
Valet only parking which costed us $50 a night!
Stay Details
Date Of Stay: February, 2020
Trip Type: Family with Young Children
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The ability and willingness of the hotel to hold our luggage.
Bad Tags
No airport shuttle and no early check in
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Everal
Traveler Reviews
Good Tags
Nothing special.
Bad Tags
The check-in process was terrible. The line for regular check-in was extra long and was serviced by one intake clerk, while the preferred customer line that was being serviced by 2 clerks was non existent. SMH.
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Michael
Traveler Reviews
Good Tags
The design of the hotel and the internal dining options.
Bad Tags
The valet was terrible and there is no other option. This hotel does not allow self parking and the Valet fee is $50 dollars a day. Yet it takes the staff in upwards of an hour at times to bring you your car.
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Room was nice but basic.
Bad Tags
Parking was full, told to park elsewhere, long lines two staff, no help with bags, had to move car to different lot, given a voucher, still ended up paying for parking voucher didn't work. Very poor experience would NOT stay here again.
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Jack
Traveler Reviews
Good Tags
The hotel itself was very unique and the lobby was awesome. Overall enjoyed the stay for many different reasons.
Bad Tags
The hotel rooms themselves needs updated to keep up with the 4 star rating in DTLA.
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Jamie
Traveler Reviews
Good Tags
It was iconic
Bad Tags
Did not like how there was ONLY valet parking, no self park
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Anthony
Traveler Reviews
Good Tags
The best thing this Hotel has to offer is location.
Bad Tags
I was not so fond of the fact I had to go a whole day without a refrigerator. I notified the staff but did not receive it right away. Also upon checking in, someone was in the room they initially assigned me too.
Stay Details
Date Of Stay: February, 2020
Trip Type:
Reviews Rating: Exceptional
Maria
Traveler Reviews
Good Tags
The location was excellent. The staff is friendly and very accommodating.
Bad Tags
One thing that sucked was that they dont have free parking for guest. You pay for a luxury hotel and should include parking. its 50 bucks for parking there every night. Yikes!
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The bar is top quality and excellent mixologists.
Bad Tags
The hotel is large and easy to get lost.
Stay Details
Date Of Stay: February, 2020
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Sylvia L
Traveler Reviews
Good Tags
It was no where from the Staple Center.
Bad Tags
The house keeper stole my black Coach wallet with over $400 worth gift cards. I left my wallet on the on desk in the room on Saturday.I been trying to get in touch with somebody from Westin about two months and nobody have call me back regarding my wallet
Stay Details
Date Of Stay: January, 2020
Trip Type:
Reviews Rating: Very Good
Lindsay
Traveler Reviews
Good Tags
They accommodated me to a better room
Bad Tags
It did not meet my expectations of being a 4 star hotel
Stay Details
Date Of Stay: January, 2020
Trip Type:
Reviews Rating: Good
Curt
Traveler Reviews
Good Tags
Legendary architecture, location, and all around classiness.
Bad Tags
Parking is a rip off. They should find a better solution or option. Perhaps a shuttle. You feel like you’re throwing money away to park your car.
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The property was beautiful and the staff was friendly.
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Carmina
Traveler Reviews
Good Tags
Great location, comfortable bed, and good amenities.
Bad Tags
Strong pot smell (non-stop!), probably coming through under the adjoining door. Staff was good about relocating us to a comparable room. Ventilation wasn’t great, a/c was pretty loud and you can’t open the windows.
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The check in was easy, front desk was kind and caring. The room was very very clean, sheets smelled fresh and the carpet was pleasing! The walk down to valet always smelled clean delightful to the senses.
Bad Tags
The price for parking will keep me out of Cali , my home prior for a while. To pay $200 from Thursday check in @3pm until Sunday before noon was a bit pricey! LA ya gotta do better!
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
The hotel is beautiful! Rooms are nice and beds are comfortable.
Bad Tags
Parking is very expensive and inconvenient. My sheets were not completely clean :(
Stay Details
Date Of Stay: January, 2020
Trip Type: Group Traveler
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The robe.
Bad Tags
Valet fee.
Stay Details
Date Of Stay: January, 2020
Trip Type: Group Traveler
Reviews Rating: Exceptional
Maria
Traveler Reviews
Good Tags
The hotel was beautiful! My first time in LA, I loved the view from my upgraded room as I could see the Hollywood sign. Food options were excellent and I also enjoyed that the 505 Flower Food Court was in walking distance.
Stay Details
Date Of Stay: January, 2020
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The size of the ground level
Bad Tags
Daily Room cleaning was subpar
Stay Details
Date Of Stay: January, 2020
Trip Type:
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Clean.
Bad Tags
- Pool was "under repair until further notice", however the website certainly did not indicate this. - Room was strange design and right next to outside of the glass elevator so everyone in the elevator could see right in the room - Horrible hotel layou
Stay Details
Date Of Stay: January, 2020
Trip Type: Family with Young Children
Reviews Rating: Poor
Won Gee
Traveler Reviews
Good Tags
If nice room is given.
Bad Tags
Location
Stay Details
Date Of Stay: January, 2020
Trip Type: Family with Young Children
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The location, close enough to walk to bars but far enough to have a quiet sleep.
Stay Details
Date Of Stay: December, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The views
Stay Details
Date Of Stay: December, 2019
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Bad Tags
AC was not working. we had to change to different room.
Stay Details
Date Of Stay: December, 2019
Trip Type: Group Traveler
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Still great property although it's older
Stay Details
Date Of Stay: December, 2019
Trip Type: Business Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Elegant and centrally located
Bad Tags
Parking charge is excessively high
Stay Details
Date Of Stay: November, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Nice hotel, nice staff, well maintained.
Bad Tags
Maid service missed 1 day and incomplete the next. Hotel did a good job of getting resolved. The other issue is downtown LA is not as safe as it used to be with the dramatic increase in homeless everywhere.
Stay Details
Date Of Stay: November, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful

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