Arrival: May 28, 2020 Departure: May 29, 2020 1 Night, 1 Room, 2 Adults, 0 Children

Country Inn & Suites By Carlson O'Fallon Illinois

116 Regency Park, O'Fallon, Illinois 62269 USA

Property Details

With free Wi-Fi a generous buffet breakfast and an indoor pool the non-smoking Country Inn & Suites By Carlson O'Fallon Illinois goes the distance to make our guests happy. The three-story Country Inn & Suites By Carlson hosts 66 rooms and suites that all have microwaves mini-fridges coffeemakers mp3 docking stations safety deposit boxes and 32-inch flat-panel LCD TVs. Select suites have jetted tubs a bonus for guests who've spend the day on the road. It's easy to stay in touch with important contacts via the hotel's free high-speed wired and wireless internet access voicemail phones complimentary local calls and 24-hour business center (with fax computer and photocopy services). When morning hits pick up a complimentary USA Today newspaper and stoke up for the day ahead at the hearty breakfast buffet with hot and cold items. Throughout the day you'll find complimentary fruit cookies and coffee in the lobby. As for recreation don't miss the indoor pool and fitness center. Additional perks include self-service laundry facilities and free parking. Express check-out and wake-up services are available. Country Inn & Suites By Carlson O'Fallon is off I-64 six miles from Southwestern Illinois College and 16 miles from downtown St. Louis. Sports fans are happy to know it's 15 miles from Busch Stadium and the Edward Jones Dome making it easy to catch a game. The hotel is also within 25 minutes of the Anheuser-Busch Brewery and the Gateway Arch. Lambert - St. Louis International Airport is 28 miles away. our guests applaud Country Inn & Suites By Carlson O'Fallon's "great breakfast" "fresh cookies" and location that's "very close to many area attractions."

Featured Amenities

  • Fax service
  • Front desk
  • Heated pool
  • Air Conditioning
  • Ice Machine
  • 120 AC
  • Spa
  • Business Center

Country Inn & Suites By Carlson O'Fallon Illinois

116 Regency Park, O'Fallon, Illinois 62269 USA|Show Map
Reviews

Country Inn & Suites By Carlson O'Fallon Illinois Guest Reviews

Total Traveler Rating

Total Traveler Rating
4/5


Based on 29 Reviews
Debby
Traveler Reviews
Good Tags
It’s conveniently located for an overnight stay when we have early doctor visits in St Louis. The staff is friendly and the rooms are comfortable.
Bad Tags
There is an overall unkept feeling. One of the first things guests see is the pool area where the glass enclosure needs to be cleaned. Then we move to the elevator which has debris on the floor and it could use some general cleaning.
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
This hotel was conveniently located.
Bad Tags
There was a cockroach in my room. The pool was so murky dirty I couldn't see to the bottom. The lobby reeked of cigarette smoke. I had to walk through smokers to get in the door. I wouldn't stay here again.
Stay Details
Date Of Stay: December, 2019
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Very clean.
Stay Details
Date Of Stay: December, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Dennis
Traveler Reviews
Good Tags
The staff was excellent thorough courteous and very accommodating
Stay Details
Date Of Stay: October, 2019
Trip Type:
Reviews Rating: Exceptional
Janice
Traveler Reviews
Good Tags
The heating/cooling unit worked well. The room darkening shades worked well.
Bad Tags
The linoleum floor was sticky. The plug to the sink was jammed in at an angle. One of the mattress pads was torn and had what looked to be blood on it. The desk person was not professionally dressed.
Stay Details
Date Of Stay: October, 2019
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
The bed was fantasticly comfortable.
Bad Tags
The AC didn't seem to register right but our room was cool enough.
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Breakfast was a disaster! Extremely poor customer service from the staff regarding breakfast area. Milk was rotten and all of the food was poorly attended and empty. No silverware, plates or cups. Juices were empty and so were the waffles.
Stay Details
Date Of Stay: August, 2019
Trip Type: Business Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Bad Tags
All of the floors were dirty. Needed to be swept and mopped. In the hotel room and lobby.
Stay Details
Date Of Stay: July, 2019
Trip Type:
Reviews Rating: Pleasant
Darleta
Traveler Reviews
Good Tags
The room was clean and spacious.
Bad Tags
Unfortunately, two of the three exercise equipment pieces were not functioning. Also, we were placed into a handicapped room, which we did not appreciate.
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Robert
Traveler Reviews
Good Tags
Its close to where we like going.
Bad Tags
Carpet in room needed vacuumed under dresser. Ice machine on 2nd floor was not working.
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Chris
Traveler Reviews
Good Tags
Clean and comfy
Stay Details
Date Of Stay: May, 2019
Trip Type: Family with Teens
Reviews Rating: Wonderful
Mike
Traveler Reviews
Good Tags
location was great
Bad Tags
breakfast was cold
Stay Details
Date Of Stay: May, 2019
Trip Type:
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff was very friendly and responsive.  Hotel employee was my first contact, and gave the best customer service of any hotel I've been to. She was personable, inviting and very professional.
Bad Tags
Over my 10-day stay there were 2 days where my room was not cleaned. The pool was green and cloudy, appearing to need service. Also, depending on who opened in the mornings, sometimes the coffee/eggs weren't refilled.
Stay Details
Date Of Stay: March, 2019
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
There were different choices each morning for breakfast to provide variety. Every time we came to the lobby (leaving, coming back, breakfast) we were greeted. Staff was overall kind and easy to have small talk with.
Bad Tags
It was odd that the dresser was not flush against the wall, almost like recent repairs were made to the room. It didnt effect being able to move around in the room. The offered shower products werent great quality, I went to Walmart nearby to buy my own.
Stay Details
Date Of Stay: March, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location and price
Bad Tags
No
Stay Details
Date Of Stay: March, 2019
Trip Type: Family with Young Children
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Bad Tags
It is nott a Country Inn and Suites any longer it's a Best Western
Stay Details
Date Of Stay: December, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Hot water
Bad Tags
Cockroaches and cleaning staff
Stay Details
Date Of Stay: December, 2018
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Bad Tags
Renovation that I was not informed of. Fridge didn't work. Door lock didn't work. I was on 2nd floor and there was debris everywhere. Dusty, dirty. Breakfast not conducive to 100% cleanliness. Disappointing. Not Country Inn & Suites. Name changed to BW
Stay Details
Date Of Stay: November, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Thomas
Traveler Reviews
Good Tags
Newly remodeled rooms.
Bad Tags
Still under construction
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Bad Tags
Apparently, the hotel has been acquired by Best Western, as BW signage is on the hotel, not Country Inn & Suites. This created some confusion when arriving, as I thought maybe I was in the wrong location; however, my reservation was there.
Stay Details
Date Of Stay: November, 2018
Trip Type: Business Traveler
Reviews Rating: Wonderful
John
Traveler Reviews
Good Tags
Room was nice and clean.
Bad Tags
It was under renovation. Would have been nice to know going in.
Stay Details
Date Of Stay: October, 2018
Trip Type: Solo Traveler
Reviews Rating: Good
Robert
Traveler Reviews
Good Tags
Location, close to everything.
Bad Tags
No
Stay Details
Date Of Stay: July, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Dawn
Traveler Reviews
Good Tags
The breakfast staff was excellent. The daytime workers were excellent.
Bad Tags
The floor we stayed on was under construction which made our stay not ideal. THe lady who met us the evening we checked in was atrocious. She was outside smoking when we arrived, had an attitude, and I honestly was scared of her.
Stay Details
Date Of Stay: July, 2018
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Easy to locate and get to from the interstate.
Bad Tags
Our room was very dirty. The bathroom floors had not been swept in awhile- which means they probably hadn''t been washed in awhile. There was other peoples hair all over it. There was brown stuff on the walls in the bathroom. The room carpet was also
Stay Details
Date Of Stay: June, 2018
Trip Type: Family with Young Children
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
very clean rooms great rate,
Stay Details
Date Of Stay: June, 2018
Trip Type:
Reviews Rating: Pleasant
Ronald
Traveler Reviews
Good Tags
location and staff were very hospitable, even in construction.
Bad Tags
None
Stay Details
Date Of Stay: June, 2018
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Amy
Traveler Reviews
Good Tags
The hotel was quite clean in spite of renovations that are on going
Bad Tags
The breakfast was quite bad.
Stay Details
Date Of Stay: June, 2018
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
location
Bad Tags
Its undergoing renovation currently.
Stay Details
Date Of Stay: June, 2018
Trip Type: Business Traveler
Reviews Rating: Pleasant
Roderick
Traveler Reviews
Good Tags
Breakfast
Bad Tags
Construction going on but...needs some upgrade
Stay Details
Date Of Stay: May, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Good

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