Arrival: Oct 22, 2020 Departure: Oct 23, 2020 1 Night, 1 Room, 2 Adults, 0 Children

Crowne Plaza Phoenix - Phx Airport

4300 East Washington Street, Phoenix, Arizona 85034 USA

Property Details

Free airport shuttle service free Wi-Fi and an on-site restaurant are some of the perks at the non-smoking Crowne Plaza Phoenix Airport. The non-smoking Crowne Plaza is a high-rise property with 290 posh rooms that feature free Wi-Fi and flat-panel TVs. Guests settle into rooms with coffeemakers mini-fridges and hairdryers and can opt for room service for a quiet night. The on-site restaurant has menus for breakfast lunch and dinner and the bar serves up drinks and snacks while guests mingle. Get to work in the fitness room or business center before unwinding with a dip in the outdoor pool and hot tub. Pets are welcome for a nightly fee and extras include a free airport shuttle free parking and a 24-hour front desk. Close to the intersection of highways 202 and 143 the Crowne Plaza is a mile from Phoenix Sky Harbor International Airport. Within a few miles guests can spend some time outdoors at the Papago Golf Course the Phoenix Zoo or the Desert Botanical Garden. Downtown Phoenix is 15 minutes west of the hotel and offers venues like Chase Field and Talking Stick Resort Arena as well as cultural stops such as the Heard Museum and the Orpheum Theater. Take time to peruse the many shops and restaurants in Scottsdale 15 minutes away and practice your swing on any of the multitude of golf courses within a half-hour's drive. The city's light rail and bus stops are right outside the hotel. our guests give the Crowne Plaza high marks for its helpful staff tasty food menus and excellent location near the airport the highway and downtown Phoenix.

Featured Amenities

  • Fitness center on-site
  • Housekeeping - daily
  • Ironing board
  • Meeting rooms
  • Free Parking
  • On-site business center
  • Pets Allowed
  • Non-Smoking
  • Business Center
  • Restaurant

Crowne Plaza Phoenix - Phx Airport

4300 East Washington Street, Phoenix, Arizona 85034 USA|Show Map
Reviews

Crowne Plaza Phoenix - Phx Airport Guest Reviews

Total Traveler Rating

Total Traveler Rating
4/5


Based on 64 Reviews
Lori
Traveler Reviews
Good Tags
Very accommodating. I was pleasantly surprised you did not hear planes being so close to airport.
Bad Tags
Could be cleaner and updated. Restaurant food was Just ok. They were very short staffed.
Stay Details
Date Of Stay: October, 2020
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Steven
Traveler Reviews
Good Tags
I just needed a place for an overnight stay. It was close to the airport, clean, friendly and comfortable. The bar was friendly and the limited menu very good.
Stay Details
Date Of Stay: September, 2020
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Great staff !! The room was spotless and had a seal and was only broken when we opened the door to make sure we knew it was clean , so comfortable everything was perfect
Bad Tags
Nope
Stay Details
Date Of Stay: July, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Nothing
Bad Tags
The room was dirty that we were first placed in. And it had a funny smell. I was appalled by the room, that clearly was not a 4-star hotel.
Stay Details
Date Of Stay: July, 2020
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
David
Traveler Reviews
Good Tags
Very well located, good and nice staff, clean rooms!
Stay Details
Date Of Stay: June, 2020
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The price
Bad Tags
No drinking water No breakfast I understand it is because of Covid
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Clean room. Complementary valet parking.
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Daelane
Traveler Reviews
Good Tags
The food
Bad Tags
My sheets were dirty upon arrival
Stay Details
Date Of Stay: February, 2020
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Cole
Traveler Reviews
Good Tags
The room was a nice size and had lots of outlets.
Bad Tags
Our room smelled awful. The front desk attendant was very kind and called housekeeping to check on it. While waiting I went to the bar for way too expensive drinks. Results: overly perfumed room for around $---. Not great.
Stay Details
Date Of Stay: February, 2020
Trip Type: Business Traveler
Reviews Rating: Disappointing
John
Traveler Reviews
Good Tags
Location, price, it met my expectations of their Star Rating :-)
Bad Tags
No............ wish we could have stayed longer!
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Norma
Traveler Reviews
Good Tags
Friendly staff
Bad Tags
Very outdated. Carpet in room appeared to be newer. And one sofa chair appeared new. Leather desk chair was a disgrace- ripped and stuffing coming out. Bathroom badly needed updating. Bed was comfortable but sheeting was very worn and light. No extra bl
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Price was right
Bad Tags
It was dirty and smelled. It's far from a 4 star hotel.
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
excellent greeting. Quiet room
Bad Tags
tub water was not hot enough
Stay Details
Date Of Stay: December, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Amy
Traveler Reviews
Bad Tags
Parking is limited. You will have to valet park if spaces aren’t available
Stay Details
Date Of Stay: December, 2019
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Lynn
Traveler Reviews
Good Tags
Great service all around
Stay Details
Date Of Stay: December, 2019
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Close to airport. Free shuttle.wonderful outdoor Hot tub and pool
Stay Details
Date Of Stay: November, 2019
Trip Type:
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Nice lobby
Bad Tags
Wasn’t close, to 4 star. Bedding in sofa wasn’t clean. No extra bedding in room. Cold pool. Bathroom not clean, and not up to date. I’ll
Stay Details
Date Of Stay: November, 2019
Trip Type: Traveling as Couple
Reviews Rating: Fair
Jane
Traveler Reviews
Good Tags
Good location and clean rooms.
Bad Tags
Limited parking spaces for check in and the signage at the hotel could be much better for new guests.
Stay Details
Date Of Stay: November, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Great Location close to the airport. Great comfy bed and room.
Stay Details
Date Of Stay: October, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Porsche
Traveler Reviews
Good Tags
Airport shuttle
Bad Tags
The hotel on the outside was nice but the room I was In was bad. The bathroom was nasty. The toilet was dirty, large water stain in the bathroom ceiling, the tub grout was all rusted, possibly mildew on shower ceiling. There were stains on the curtains
Stay Details
Date Of Stay: October, 2019
Trip Type: Traveling as Couple
Reviews Rating: Poor
Michael
Traveler Reviews
Good Tags
First time getting King suite. It was vwell worth the extra money.
Bad Tags
Nothing
Stay Details
Date Of Stay: October, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Bed
Stay Details
Date Of Stay: August, 2019
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Proximity to airport,,shuttle, staff, value.
Bad Tags
A/C noisy. This PHX in the summertime do you just can’t turn it off. Bring your earplugs!
Stay Details
Date Of Stay: August, 2019
Trip Type: Business Traveler
Reviews Rating: Good
Kwong
Traveler Reviews
Good Tags
The location is the best
Stay Details
Date Of Stay: July, 2019
Trip Type: Business Traveler
Reviews Rating: Pleasant
Peterson
Traveler Reviews
Good Tags
great place to stay
Stay Details
Date Of Stay: July, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Service, everyone we interacted with were great!
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Friendly staff very clean environment. Close to the light rail and convenient transportation to Chase Field to watch our beloved Diamondbacks.
Bad Tags
There are a lot of homeless on the bus stop benches at the corner of 44 Street and Washington I noticed when walking back to the Crowne Plaza after exiting the lightrail after the ballgame.
Stay Details
Date Of Stay: June, 2019
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was easy to get to from the airport. In the evening we were a quick shuttle ride away from the mainstrip of AZ university which had a great atmosphere and many options for dining and entertainment.
Bad Tags
The top blankets were stained, when we requested new ones the next set were also stained. We traveled over the weekend and returned back to Crowne Royal and in this new room the toilet didn't flush well at all. Not ok for the amount we paid.
Stay Details
Date Of Stay: May, 2019
Trip Type: Group Traveler
Reviews Rating: Pleasant
Chichi
Traveler Reviews
Good Tags
Breakfast
Bad Tags
Delay in room service. Called 4 times beforewhat I needed.
Stay Details
Date Of Stay: May, 2019
Trip Type:
Reviews Rating: Pleasant
Kathlene
Traveler Reviews
Good Tags
Easy check in. Nice room.
Bad Tags
Pillows just went flat
Stay Details
Date Of Stay: April, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The proximity to the airport
Bad Tags
There was a dirty pair of men's underwear hanging on my door when I arrived. When I brought it to the attention of housekeeping they just giggled. When I brought it to the attention of the front desk agent an apology was not extended. I was frustrated!
Stay Details
Date Of Stay: April, 2019
Trip Type: Solo Traveler
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Parking
Bad Tags
Noise barrier!
Stay Details
Date Of Stay: April, 2019
Trip Type: Family with Young Children
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The location to PHX was very convenient and easily accessible.
Bad Tags
Check In was a little difficult. Took some time to find both reservations & had to re-assign a room after we tried to get in.
Stay Details
Date Of Stay: April, 2019
Trip Type: Group Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
location to the airport
Bad Tags
noisy, poor sound proofing between rooms, dingy rooms that had not been upgraded. Didnt thinjk it was a 4 star
Stay Details
Date Of Stay: March, 2019
Trip Type: Solo Traveler
Reviews Rating: Fair
Sherry
Traveler Reviews
Good Tags
Proximity to the airport.
Bad Tags
Towels were dingy & not a good reflection on the star status.
Stay Details
Date Of Stay: January, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Esther
Traveler Reviews
Good Tags
staff
Bad Tags
no
Stay Details
Date Of Stay: January, 2019
Trip Type: Senior Traveler
Reviews Rating: Exceptional
Charles
Traveler Reviews
Good Tags
Staff and valet
Bad Tags
The room it was nasty it a dirty diaper under the bed
Stay Details
Date Of Stay: January, 2019
Trip Type:
Reviews Rating: Pleasant
James
Traveler Reviews
Good Tags
close to airport
Stay Details
Date Of Stay: January, 2019
Trip Type: Business Traveler
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location to Light Rail and Airport Train. Also close access to the 202 and 60 freeways.
Bad Tags
Heater/AC in room was a bit load at times.
Stay Details
Date Of Stay: January, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Convenient location
Bad Tags
Waited half hour for the shuttle, called after standing outside for 25 minutes and was told we just missed it. An apology would have been far more appropriate than a lie. Disappointed.
Stay Details
Date Of Stay: January, 2019
Trip Type: Business Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Light rail & airport tram are across the street so, if you'are flying out of Sky Harbor or need to go someplace the light rail travels to( downtown Phx, ASU/Mill Ave, Heard Museum, etc) Crowne Plaza is the perfect location.
Bad Tags
Room service coffee is not good!!
Stay Details
Date Of Stay: January, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Dae Jun
Traveler Reviews
Good Tags
Cleanliness
Bad Tags
Room was comfused so staff gave me a room someeone was in there
Stay Details
Date Of Stay: January, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
It was really nice and close to the airport and close to some stores!
Stay Details
Date Of Stay: December, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Dennis
Traveler Reviews
Good Tags
Staff friendly
Bad Tags
Internet kept going out. Had to keep signing back in. Painful
Stay Details
Date Of Stay: December, 2018
Trip Type: Business Traveler
Reviews Rating: Fair
Carol
Traveler Reviews
Good Tags
Ease of getting to the airport
Bad Tags
Rather dark and forboding
Stay Details
Date Of Stay: December, 2018
Trip Type: Senior Traveler
Reviews Rating: Good
Lefty
Traveler Reviews
Good Tags
Shuttle to and from the airport and the park and fly program:)
Stay Details
Date Of Stay: December, 2018
Trip Type:
Reviews Rating: Exceptional
Mark
Traveler Reviews
Good Tags
Convenience, quiet
Bad Tags
The drapes did not close all the way.
Stay Details
Date Of Stay: December, 2018
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Amenities, location, staff
Bad Tags
Nothing
Stay Details
Date Of Stay: December, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Closeness to airport
Bad Tags
Parkinf
Stay Details
Date Of Stay: December, 2018
Trip Type: Business Traveler
Reviews Rating: Pleasant
Lori
Traveler Reviews
Good Tags
It was across the street from the lightrail for easy access to Downtown Phoenix and Tempe Mills
Bad Tags
No negative comments
Stay Details
Date Of Stay: December, 2018
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Sherri
Traveler Reviews
Good Tags
Amenities and convenience to airport
Stay Details
Date Of Stay: November, 2018
Trip Type: Business Traveler
Reviews Rating: Very Good
Carole
Traveler Reviews
Good Tags
Shuttle service was wonderful. Check in was easy.
Bad Tags
didn't have a way to make a cup of coffee in my room. When I called for assistance they sent a svc man up to my room, 630am, he looked all over for the coffee maker (1 cup) when he found nothing he said I´ll have a cup waiting at Starbuck.he rtn w/a pot
Stay Details
Date Of Stay: November, 2018
Trip Type: Solo Traveler
Reviews Rating: Fair
Joey
Traveler Reviews
Good Tags
Excellent location and awesome customer service
Bad Tags
N/a
Stay Details
Date Of Stay: November, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Frank
Traveler Reviews
Good Tags
The lady at the front desk is very nice and considerate
Bad Tags
Besides the jet engine noises, we can hear some laundry/drying noises loudly from the top.
Stay Details
Date Of Stay: November, 2018
Trip Type: Family with Teens
Reviews Rating: Good
Minnette
Traveler Reviews
Bad Tags
Our room was not cleaned by the maid staff.
Stay Details
Date Of Stay: November, 2018
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Vince
Traveler Reviews
Good Tags
close to airport super nice staff
Bad Tags
industrial location - expected near airport
Stay Details
Date Of Stay: November, 2018
Trip Type: Business Traveler
Reviews Rating: Exceptional
Priscilla
Traveler Reviews
Good Tags
Staff & cleanliness
Bad Tags
The water in the lobby was pretty intense
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Priscilla
Traveler Reviews
Good Tags
Location, staff, pool , fitness center , food
Bad Tags
No
Stay Details
Date Of Stay: October, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Its location, how the staff eventually rectified the problems.
Bad Tags
When I arrived in the room, I was so tired I didnt notice until the morning it wasn''t thoroughly cleaned, trash still on the floor. No plastic in the trashcans & there was no shower curtain, and that was very offsetting. Wonderful staff tho.
Stay Details
Date Of Stay: October, 2018
Trip Type: Business Traveler
Reviews Rating: Very Good
David
Traveler Reviews
Good Tags
Valet is free, although I prefer self parking so I can access my car whenever I want. Dealt with 4 or 5 staff who were good.
Bad Tags
I expect a hotel of this star level to be nicer than it was.
Stay Details
Date Of Stay: October, 2018
Trip Type: Group Traveler
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Bad Tags
Front desk was great, but housekeeping was terrible
Stay Details
Date Of Stay: October, 2018
Trip Type: Business Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Friendly staff , gave my child a welcome gift. Very quick valet parking.
Stay Details
Date Of Stay: October, 2018
Trip Type:
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff was very friendly. And the location was nice. I liked the secure elevator. The room coffee was not good, but they do have good coffee for sale in the bar. The beds are comfortable. Fairly quiet.
Bad Tags
I did not feel like this was a 4 star hotel, more like a 3 star. The linen and towels needed replacing (old and stained). Decent if you get at a good price.
Stay Details
Date Of Stay: October, 2018
Trip Type: Family with Young Children
Reviews Rating: Good
Larry Schnabel
Traveler Reviews
Good Tags
I am sorry, but I can't think of anything.
Bad Tags
It was not what I would consider a four star hotel. The hotel was very dated, our room was not clean, and the neighborhood was frightening.
Stay Details
Date Of Stay: October, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Poor

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