Arrival: Oct 30, 2020 Departure: Oct 31, 2020 1 Night, 1 Room, 2 Adults, 0 Children

The Clarendon Hotel And Spa

401 West Clarendon Avenue, Phoenix, Arizona 85013 USA

Property Details

A lively rooftop lounge and modern rooms are part of the appeal for our guests at the non-smoking Clarendon Hotel and Spa a boutique property in the midtown business district. The four-story hotel has a vintage '70s vibe and 106 non-smoking rooms and suites outfitted with pillowtop mattresses plush robes gourmet coffeemakers and large flat-panel TVs. Select suites also include sofa beds. You'll find nonstop action weather permitting on the rooftop sundeck that overlooks the city skyline from complimentary weekend yoga classes to a daily sommelier-hosted wine hour from 5PM to 6PM daily. Roving "stylists" offer complimentary water frozen treats and sunglasses polishing. There's a restaurant on-site. The hotel is three miles from the Phoenix Convention Center and top attractions like the Phoenix Art Museum Heritage Square and Encanto Park. Upscale shopping at Biltmore Fashion Park is five miles away. The hotel is nine miles from Phoenix Sky Harbor International Airport and within walking distance of two metro rail stations. our guests "strongly recommend" the Clarendon Hotel and Spa for its "great service" "youthful design vibe" and "amazing" restaurant.

Featured Amenities

  • Non-smoking Rooms
  • Lift
  • Meeting/Banquet Facilities
  • Terrace
  • Concierge Service
  • Massage
  • Bar
  • Restaurant

The Clarendon Hotel And Spa

401 West Clarendon Avenue, Phoenix, Arizona 85013 USA|Show Map
Reviews

The Clarendon Hotel And Spa Guest Reviews

Total Traveler Rating

Total Traveler Rating
3/5


Based on 60 Reviews
Verified Hotel Guest
Traveler Reviews
Good Tags
I was evicted for playing music on my phone. Was told once by the security who didn’t state his name once. Front desk did more harm than help, just a very bad experience. Never would recommend this place.
Stay Details
Date Of Stay: October, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Andrew
Traveler Reviews
Good Tags
We loved how stunning the hotel and room was. The staff was also so very pleasant and nice! I apologize if I spelled her name wrong. She was great!
Bad Tags
Not one thing. Everything was fantastic!
Stay Details
Date Of Stay: October, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Marissa
Traveler Reviews
Good Tags
The jacuzzi and pool
Bad Tags
I wasn't a fan of the blankets nor the free breakfast However the location of the hotel is close by a lot good restaurants. And I loved the led lights around the whole pool and hotel.
Stay Details
Date Of Stay: September, 2020
Trip Type: Traveling as Couple
Reviews Rating: Good
Chelsey
Traveler Reviews
Good Tags
The staff was wonderful
Bad Tags
The room was a bit outdated
Stay Details
Date Of Stay: September, 2020
Trip Type: Group Traveler
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Uniqueness
Bad Tags
Run down...not clean
Stay Details
Date Of Stay: September, 2020
Trip Type:
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Very clean staff was owsome
Bad Tags
Old a little run down over all
Stay Details
Date Of Stay: September, 2020
Trip Type:
Reviews Rating: Disappointing
Erik
Traveler Reviews
Good Tags
Absolutely nothing was nothing like it was pictured or mentioned in the ad.
Bad Tags
Yes was dirty old seemed like it was a bum motel bums were all over people kept trying to open our hotel door throughout the night people in room across were loud just a horrible experience overall.
Stay Details
Date Of Stay: August, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Chritter
Traveler Reviews
Good Tags
The Suite was very nice and clean. the bathroom and shower was awesome. The lighting around the pool and hotel is beautiful. The downtown location is perfect for getting around all Phoenix-AZ. The guest during check in was great. Overall I really loved it
Bad Tags
Only thing there were a couple broken appliances like a lamp and plug but that was it.
Stay Details
Date Of Stay: August, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Chad
Traveler Reviews
Good Tags
The staff was amazing and the room was very clean and the price was great
Bad Tags
The staff was amazing and the room was very clean and the price was great
Stay Details
Date Of Stay: August, 2020
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Jasen
Traveler Reviews
Good Tags
The location
Bad Tags
Yes no dining, very hot hallways, pictures don’t even look right. Horrible hotel maybe at best 2 star
Stay Details
Date Of Stay: August, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Nothing
Bad Tags
Yes, hotel is running a scam where they charge a $22.80 "Destination Fee" and it is not disclosed in advance. They ask for a credit card for incidentals and then they charge it when you check out.
Stay Details
Date Of Stay: July, 2020
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Kirk
Traveler Reviews
Good Tags
The only thing good about this hotel was the staff.
Bad Tags
The hotel was nothing like in the photos and I do not know how it got the rating it did. It is a run down cheap motel with very little accommodation. The air conditioning barely worked and everything was falling apart.
Stay Details
Date Of Stay: July, 2020
Trip Type: Business Traveler
Reviews Rating: Poor
Michael
Traveler Reviews
Good Tags
Nothing
Bad Tags
Painted cinder block walls and a swimming pool does not make a spa.This is by far the most poorly rated hotel then I’ve been to in a long time
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Nothing
Bad Tags
It was dirty and the sheets were not clean. There was mold in the bathroom and the shower head was falling off. The Jacuzzi was not warm and the staff was outside hanging out with the people instead of doing their job. This is not a 4 star hotel :(.
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Room was nice and clean
Bad Tags
Spa, restaurant, bar all closed for renovations.evwrything was torn apart but no work was being done. Pool was so murky you couldn't see the kids toys on the bottom.
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Poor
Andrew
Traveler Reviews
Bad Tags
The fees are outrageous and unfair
Stay Details
Date Of Stay: June, 2020
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
The room was the only thing i liked.
Bad Tags
Yes they are way too strict with their rules, their security guard was very very rude, they were renovating the hotel which should have been closed while renovating or need to discount their price.
Stay Details
Date Of Stay: June, 2020
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Daniel
Traveler Reviews
Good Tags
Cool vibe. Loved the idea and culture of the hotel.
Bad Tags
Pool was dirty, they could have clean carpets washed the sidewalks, rooms sloppy
Stay Details
Date Of Stay: June, 2020
Trip Type: Family with Young Children
Reviews Rating: Fair
Mardan
Traveler Reviews
Good Tags
Was promised a pool view but got none.
Bad Tags
The fact that it did not feel like a 4 star hotel.
Stay Details
Date Of Stay: May, 2020
Trip Type: Family with Young Children
Reviews Rating: Fair
Paul
Traveler Reviews
Good Tags
The staff is incredible. Hotel employee stand out as super friendly, courteous, and welcoming. They went out of their way to make my stays great!
Stay Details
Date Of Stay: May, 2020
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Robert
Traveler Reviews
Bad Tags
The bathrooms need updating.
Stay Details
Date Of Stay: May, 2020
Trip Type: Traveling as Couple
Reviews Rating: Good
Susana
Traveler Reviews
Good Tags
The view is amazing no matter which direction you are looking in
Bad Tags
We didn’t get any room service one of the days, but with the COVID around I don’t blame them.
Stay Details
Date Of Stay: April, 2020
Trip Type:
Reviews Rating: Exceptional
Steven
Traveler Reviews
Bad Tags
Too many surcharges. Also had to pay to park. Never again.
Stay Details
Date Of Stay: March, 2020
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Elsa
Traveler Reviews
Good Tags
Construction zone - should’ve been notified of remodel. No way this hotel is a 4*
Bad Tags
Did not like anything about this hotel.
Stay Details
Date Of Stay: March, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Steve
Traveler Reviews
Good Tags
The Staff was friendly and this was the best thing about it. They went out of their way to be responsive.
Bad Tags
The room was noisy and I didn’t sleep great. The shower didn’t drain well. The soap dispensers were in an awkward position that made them hard to use.
Stay Details
Date Of Stay: February, 2020
Trip Type: Business Traveler
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The best part about this hotel is the staff. Everyone I encountered was super nice, professional and extremely helpful.
Bad Tags
This is not a 4 star hotel by any stretch. It’s 3 at best! But more like a 2.5. The room smelled moldy and didn’t seem very clean. Walls were thin and you can hear the neighbors.
Stay Details
Date Of Stay: February, 2020
Trip Type: Solo Traveler
Reviews Rating: Good
Justin
Traveler Reviews
Good Tags
beautiful
Stay Details
Date Of Stay: February, 2020
Trip Type: Group Traveler
Reviews Rating: Exceptional
Rhonda
Traveler Reviews
Bad Tags
The Air condition and heating was hard to work. The lighting in the rooms was very poor. The beds were very uncomfortable. The staff were not attentive. Blow dry did work when asked for a replacement the one who delivered the replacement was so rud
Stay Details
Date Of Stay: February, 2020
Trip Type:
Reviews Rating: Very Poor
John
Traveler Reviews
Good Tags
RESTAURANT WAS GOOD - BUT FEW ALTERNATIVE CHOICES THAN MEXICAN.
Bad Tags
ROOM - DIRTY - MOLD IN SHOWER BED -NOT COMFORTABLE QUITE NOISY AT NIGHT - MUSIC LOUD , VOICES LOUD TOO FAR FROM DOWNTOWN
Stay Details
Date Of Stay: February, 2020
Trip Type: Business Traveler
Reviews Rating: Disappointing
Steve
Traveler Reviews
Good Tags
Breakfast was good.
Bad Tags
location was not great, no parking for check in, hard to find front door, rooms were old, hotel was sub par in general.
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Dewey
Traveler Reviews
Good Tags
Absolutly nothing ! I have stayed at 100's of 4 & 5 star hotel and I preferr botique hotels and this is by far the worst ! THIS IS NOT A 4 Star at all. At best its like Motel 6 with a pool. DO NOT GET A ROOM AT THIS MOTEL...IT IS A SUPER 8 QUALITY motel.
Bad Tags
The front desk area is falling aprt and the the plastic taped decorations were embaressing ! I couldnt even invite any friends over to the bar because this place was so horrible. They donbt even have a sitting area in the lobby and the bar food was bad.
Stay Details
Date Of Stay: January, 2020
Trip Type: Business Traveler
Reviews Rating: Very Poor
Ron
Traveler Reviews
Good Tags
Location Amenities
Stay Details
Date Of Stay: January, 2020
Trip Type:
Reviews Rating: Wonderful
Kevin
Traveler Reviews
Good Tags
Location was decent for the night out
Bad Tags
The gym was hidden with a poor workout atmosphere but always small, the room towels were very poor quality and hardly any as well as obvious patch over work in the shower... if they wanna charge a resort fee I feel. Like they should step up there game.
Stay Details
Date Of Stay: January, 2020
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Room was clean bed was comfy.
Bad Tags
This is clearly not a 4 star hotel. The towels didn't match. The AC system was old school. Some of the rooms had entrances directly outside while others were in a traditional indoor hallway. The photographer did a good job angling lol
Stay Details
Date Of Stay: January, 2020
Trip Type: Group Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff
Stay Details
Date Of Stay: January, 2020
Trip Type:
Reviews Rating: Exceptional
Patricia
Traveler Reviews
Good Tags
Love the spacious room the vive of the hotel and the service
Bad Tags
The bed was very hard and pillows to and that we had to pay for the parking 😒
Stay Details
Date Of Stay: December, 2019
Trip Type:
Reviews Rating: Exceptional
David
Traveler Reviews
Good Tags
Hotel room was clean.
Bad Tags
They messed up our room and made us wait
Stay Details
Date Of Stay: December, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The location to downtown was good.
Bad Tags
No hand towels or wash rags in the room. One very small elevator to get up to rooms. One of our rooms smelled heavily of weed.
Stay Details
Date Of Stay: November, 2019
Trip Type: Group Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Location was the best. The in-house restaurant and ability to hang out by the pool was a plus. Some staff were excellent. Some were not so great.
Bad Tags
The pool and hot tub were dirty and tiles were falling off. The toilet was loose. There was no hot water in the room. There were some fees and upgrades to the room that made it more expensive than advertised.
Stay Details
Date Of Stay: October, 2019
Trip Type: Group Traveler
Reviews Rating: Pleasant
Victor
Traveler Reviews
Good Tags
Friendly staff, very attentive to your needs.
Bad Tags
There was a blue light in my room, very bright. Did not stop flashing all night long. Very annoying.
Stay Details
Date Of Stay: October, 2019
Trip Type:
Reviews Rating: Wonderful
Kelsi
Traveler Reviews
Good Tags
Employee at the front desk was the only member of the staff who treated us with any respect.
Bad Tags
The other members of the staff, one 20 something young guy and one 20 something young lady were so unhelpful it was to the point of just plain Rudeness. The WiFi did not work in our room even though we were charged $22 to access it. Parking also has a fe
Stay Details
Date Of Stay: October, 2019
Trip Type: Business Traveler
Reviews Rating: Very Poor
Thomas
Traveler Reviews
Good Tags
Restaurant onsite was pretty good. Bed was comfortable.
Bad Tags
This hotel is nowhere near a four star. 2 1/2 at best. Had to leave shower water running about 5 minutes to get maybe lukewarm. Location is way to far from downtown convention center. Had to pay 20 per day for snacks and soda and wifi resort fee? Awful!
Stay Details
Date Of Stay: October, 2019
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Robin
Traveler Reviews
Good Tags
The location was great, very comfortable bed and they allowed dogs!!
Bad Tags
Our door lock was missing a screw so it was slightly difficult to close and lock the door.
Stay Details
Date Of Stay: September, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Heather
Traveler Reviews
Good Tags
Great location
Bad Tags
Pool party during the day
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Close to downtown and the events I was attending.
Bad Tags
The hotel room was run down and looked like a motel room that was painted over and had ikea furniture for the remodel. The front desk was always busy.
Stay Details
Date Of Stay: August, 2019
Trip Type: Business Traveler
Reviews Rating: Disappointing
Jordan
Traveler Reviews
Good Tags
The price, location and hotel overall was good.
Bad Tags
Rooms were super basic, didn’t have a microwave, phone, tv package was very minimal. I’ve stayed at a lot of 4 stars and this just wasn’t one of them. Nothing bad inherently about the place but I’d call this a 3 star at highest
Stay Details
Date Of Stay: July, 2019
Trip Type: Business Traveler
Reviews Rating: Pleasant
David
Traveler Reviews
Bad Tags
I feel like this hotel is losing its edge ... in previous stays, it felt like the staff cared more and tried harder.
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Karina
Traveler Reviews
Good Tags
Very nice room updated and modern
Bad Tags
Paying for parking or having to find parking in street . Paying a resort fee but parking not included. Initial check in clerk gave no info on amenities had to ask where to park where to enter to get to my room and never mentioned the free amenities .
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Teens
Reviews Rating: Wonderful
Patrick
Traveler Reviews
Good Tags
The bed was nice
Bad Tags
You have to pay for internet and parking, the location is not a nice one either.
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff is very friendly.
Bad Tags
They now charge $10 per day for parking and that was not disclosed prior to booking!!!!
Stay Details
Date Of Stay: June, 2019
Trip Type: Business Traveler
Reviews Rating: Very Good
Sabrina
Traveler Reviews
Good Tags
Close To Alot Of Places.
Bad Tags
The only elevator is always packed and takes a long time to get to the floors
Stay Details
Date Of Stay: June, 2019
Trip Type: Family with Young Children
Reviews Rating: Very Good
Jake
Traveler Reviews
Good Tags
Fun and active
Bad Tags
No
Stay Details
Date Of Stay: June, 2019
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff were very nice.
Bad Tags
Old and run down. Did not meet the expectations of a 4 star hotel.
Stay Details
Date Of Stay: May, 2019
Trip Type: Traveling as Couple
Reviews Rating: Fair
Tajma
Traveler Reviews
Good Tags
The staff were pleasant & the bed was very comfortable
Bad Tags
I had some trouble with the tv
Stay Details
Date Of Stay: May, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff was friendly and helpful.
Bad Tags
This is definitely not a four star property. I would at best put as a 2+. Grounds and facilities were not even a 3 star. I was very disappointed to stay here and felt very deceived by the rating.
Stay Details
Date Of Stay: May, 2019
Trip Type: Business Traveler
Reviews Rating: Very Poor
Barbara
Traveler Reviews
Good Tags
I enjoyed listening to the entertainment from the balcony since my husband had surgery and I did not want to leave the room.
Bad Tags
n/a
Stay Details
Date Of Stay: April, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The king bed, the pool, the restaurant, the style of the room.
Bad Tags
the carpet could be improved (not comfortable and you can hear things right above you). the room was nice but seemed to be missing just something (maybe a plant? maybe another piece of furniture.. I can't put my finger on it but it felt empty).
Stay Details
Date Of Stay: March, 2019
Trip Type: Business Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Not much. "Free" water and snacks at front desk, but that comes with a $22 per day "resort fee" - this is not a resort, it's a hotel with a pool. Pretty nice pool deck, but it was not usable because the water was ice cold.
Bad Tags
$10 per day fee to park in a surface parking lot. No drink glasses, even after asking. Uncomfortable furniture. Dark room (black walls/blinds and inadequate lighting). Window blinds didn't work well. Not a great location. NOT a 4 star hotel, sorry.
Stay Details
Date Of Stay: February, 2019
Trip Type: Family with Young Children
Reviews Rating: Poor
Cynthia
Traveler Reviews
Good Tags
Location
Bad Tags
The hotel charge for snacks you pick up from the desk. And the roof bar is under construction & not available as advertised.
Stay Details
Date Of Stay: February, 2019
Trip Type:
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff was very friendly.
Bad Tags
There is resort fee but very little in way of amenities. No lotion in the room. Small bathrooms. Couldn't make room charges and the gym was basically in a closet.
Stay Details
Date Of Stay: November, 2018
Trip Type: Business Traveler
Reviews Rating: Good

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