Arrival: Aug 23, 2019 Departure: Aug 24, 2019 1 Night, 1 Room, 2 Adults, 0 Children

Hilton San Francisco

333 Ofarrell Street, San Francisco, California 94102 USA

Property Details

Signature bedding a heated outdoor pool a hot tub and a location near historic Union Square are among the main attractions at the Hilton San Francisco Union Square. One of the tallest hotels on the West Coast the Hilton San Francisco has three towers with a total of 1908 rooms. Sleep serenely with plush pillowtop mattresses and European-style linens. Power up the laptop and get connected with Wi-Fi and wired internet access for a fee. Enjoy a few laps in the heated outdoor pool and a warm soak in the hot tub. There's a fitness center a business center and a restaurant and coffee shop on-site. Pets are permitted for a fee and shuttle service is available to San Francisco International Airport for a fee. Located two blocks from Union Square this hotel is 17 miles north of San Francisco International Airport and 18 miles west of Oakland International Airport. BART (Bay Area Rapid Transit) transports guests to the nearby Powell Street station. Jump a cable car north to Fisherman's Wharf and warm up with a steaming bread bowl of clam chowder. Enter the dragon gates of Chinatown north of Union Square to dine on dim sum. A "courteous staff" "amazing" beds a heated pool and a "perfect" location give our guests at the Hilton San Francisco Union Square a real San Francisco treat.

Featured Amenities

  • Security
  • Desk with electrical outlet
  • Express check-in
  • Telephone jack adaptor available
  • Fitness center on-site
  • Valet same day dry cleaning
  • Non-Smoking
  • Pets Allowed
  • Business Center
  • Coffee Shop

Hilton San Francisco

333 Ofarrell Street, San Francisco, California 94102 USA|Show Map
Reviews

Hilton San Francisco Guest Reviews

Total Traveler Rating

Total Traveler Rating
4/5


Based on 75 Reviews
Verified Hotel Guest
Traveler Reviews
Good Tags
At least the front desk / concierge had some character and class.
Bad Tags
How in the world can you hear the homeless singing and yowling from the street to the 15th floor at 3 AM?? There is NO COMPLIMENTARY CONTINENTAL BREAKFAST as is advertised. We dropped $100 for scrambled eggs, toast and rice cereal.
Stay Details
Date Of Stay: August, 2019
Trip Type:
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
This hotel has a gorgeous bar with stunning views of the entire city.
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Sylvia
Traveler Reviews
Good Tags
Swimming pool LG TV plus lobby
Bad Tags
The rm didn't have a veiw
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Area
Bad Tags
Bathroom had black mold and sink was dirty
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Size of the room. Lobby. Restaurant options. Staff and pool.
Bad Tags
I had a room facing OFarrell St. There was a lot of street noise.
Stay Details
Date Of Stay: August, 2019
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Close to Union Square.
Bad Tags
The front desk is understaffed so it takes a long time to check in. And the front desk agent typed sooooo slowly and forgot to add parking to our bill.
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Ernest
Traveler Reviews
Good Tags
Expensive, but worth it.
Bad Tags
They let little kids in the hot tub. And after 30 minutes of them still sitting in there (yes, its crowded), you know they're all peeing in there. Parking your car there is SUPER expensive (65.00 per night). SpotHero app gets you next door for 32.00.
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Barbara
Traveler Reviews
Good Tags
The hotel was very nice and in a great area. Clean.
Bad Tags
This hotel did not treat you like a Hilton Customer. Breakfast was not included. WiFi was not available. Care packages were given to Hilton Customers. Although we stayed at the Hilton, we were treated like outsiders.
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Teens
Reviews Rating: Good
Brigid
Traveler Reviews
Good Tags
Helpful staff, central location, well-run property.
Bad Tags
Unfortunately the homeless and mentally ill downtown area big an embarrassment and painful (and a little frightening) for visitors.
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Mehmet
Traveler Reviews
Bad Tags
Staff were not friendly at all. We had to get back down to the lobby 5 times because room cards were not working. The two Manager was very unprofessional and disrespectful told me to get back on line each time. Worst experience of my 2 week trip.
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Poor
Robert
Traveler Reviews
Good Tags
Very clean and nice staff.
Bad Tags
The location is horrible! My girlfriend and I got attacked by a transient next to the hotel after coming back from shopping.
Stay Details
Date Of Stay: July, 2019
Trip Type:
Reviews Rating: Exceptional
Olga
Traveler Reviews
Good Tags
Good hotel, good service, good location. Fill form for membership to get WiFi in the room.
Bad Tags
Small window. But I know, it depends on room.
Stay Details
Date Of Stay: July, 2019
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Irene
Traveler Reviews
Good Tags
The cleanliness, location, and overall ambiance.
Bad Tags
None
Stay Details
Date Of Stay: July, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Michael
Traveler Reviews
Good Tags
The staff was friendly and the room was renovated and clean.
Stay Details
Date Of Stay: July, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Gary
Traveler Reviews
Good Tags
Great location very comfortable hotel
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Abdulaziz
Traveler Reviews
Good Tags
Quietness
Stay Details
Date Of Stay: June, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Lena
Traveler Reviews
Good Tags
Location
Bad Tags
None
Stay Details
Date Of Stay: June, 2019
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Pierre
Traveler Reviews
Good Tags
Perfect location. Just a very short walk to union square where lots of shopping is and to muni station where you can go anywhere. Very clean room. Friendly staff.
Stay Details
Date Of Stay: June, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The hotel employee at the front desk was amazing and made sure our stay was perfect.
Bad Tags
No.
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Abdulaziz
Traveler Reviews
Good Tags
Nothing
Bad Tags
Don't go there, it's like a prison, the front disc people are not there and the front doo of the hotel is licked you need to call theme and they don't answer. U see no staff in the building. And there is no AC
Stay Details
Date Of Stay: June, 2019
Trip Type: Business Traveler
Reviews Rating: Very Poor
Christine
Traveler Reviews
Good Tags
The beds were great. Comfortable.
Bad Tags
No room service.
Stay Details
Date Of Stay: June, 2019
Trip Type: Senior Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Great bed, and tv!!!
Bad Tags
Low flow toilets, and tiny sinks in bathroom. Lobby prices were outrageous!
Stay Details
Date Of Stay: June, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
James
Traveler Reviews
Good Tags
Great check in agent
Stay Details
Date Of Stay: June, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Robert
Traveler Reviews
Good Tags
THE STAFF AND THE ROOM ITESELF
Stay Details
Date Of Stay: June, 2019
Trip Type:
Reviews Rating: Wonderful
Jim
Traveler Reviews
Good Tags
Servic, location, friendliness
Bad Tags
No
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Douglas
Traveler Reviews
Good Tags
Great room and view.
Stay Details
Date Of Stay: June, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Ann
Traveler Reviews
Good Tags
Location
Bad Tags
The cable didn't work, had to beg for towels and wash clothes and hot tub was loud and made weird noises louder then our talking
Stay Details
Date Of Stay: May, 2019
Trip Type: Family with Young Children
Reviews Rating: Pleasant
Nathan
Traveler Reviews
Good Tags
It's your standard Hilton. Nice and stylish.
Bad Tags
The streets surrounding the hotel are disgusting. Every direction you'll find hordes of homeless people and the city doesn't seem to want to do anything about it. Not a safe neighborhood after dark.
Stay Details
Date Of Stay: May, 2019
Trip Type: Business Traveler
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Room was very clean
Bad Tags
Wifi is not free Area is not the safest Room is fairly small
Stay Details
Date Of Stay: May, 2019
Trip Type:
Reviews Rating: Pleasant
Huisan
Traveler Reviews
Good Tags
The location is excellent, near Powell St. BART Station. HK is really nice, too.
Stay Details
Date Of Stay: May, 2019
Trip Type: Group Traveler
Reviews Rating: Very Good
Cameron
Traveler Reviews
Good Tags
The tv, couch, and desk set up
Bad Tags
The bathroom was rennovated, yet a very cheap bath tub similar to the 1 star hotels was still used for the shower. Also, the AC seems to have a sensor to stop running the AC as much when I go to sleep. This is seperate than the offered "green" function.
Stay Details
Date Of Stay: May, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
William
Traveler Reviews
Good Tags
Modern room decor
Bad Tags
Auto parking an extra expense
Stay Details
Date Of Stay: April, 2019
Trip Type: Solo Traveler
Reviews Rating: Fair
Bethan
Traveler Reviews
Good Tags
Good
Bad Tags
Busy
Stay Details
Date Of Stay: April, 2019
Trip Type:
Reviews Rating: Very Good
Darius
Traveler Reviews
Good Tags
The view from my room.
Bad Tags
Could have better parking prices.
Stay Details
Date Of Stay: April, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
comfortable bed, heated pool
Bad Tags
all good
Stay Details
Date Of Stay: March, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
From check-in to check-out, my experience at this hotel was excellent. My room was spacious and the staff courteous. Will definitely stay there again!
Stay Details
Date Of Stay: March, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Bad Tags
The place is enormous
Stay Details
Date Of Stay: March, 2019
Trip Type:
Reviews Rating: Very Good
Wendee
Traveler Reviews
Good Tags
Proximity to parking lots, restaurants
Bad Tags
The remodel makes it really average and sterile as it was elegant before. Also, it was the noisiest place I've ever stayed but mostly because of the guests staying near us, and it was more than one room.
Stay Details
Date Of Stay: March, 2019
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Location and price
Bad Tags
There is no water in room and refrigerators are entry
Stay Details
Date Of Stay: March, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Anjanette
Traveler Reviews
Good Tags
Location, safety
Stay Details
Date Of Stay: March, 2019
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Bad Tags
Longest queue to check in I have ever seen. Hilton staff should have been all hands on deck to reduce the wait time for their customers.
Stay Details
Date Of Stay: February, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Martin
Traveler Reviews
Good Tags
Excellent quality
Stay Details
Date Of Stay: February, 2019
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Jacuzzi, too small for such a big hotel
Stay Details
Date Of Stay: January, 2019
Trip Type:
Reviews Rating: Exceptional
Steven
Traveler Reviews
Good Tags
View
Bad Tags
WiFi isn't free
Stay Details
Date Of Stay: January, 2019
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location near to my meetings
Bad Tags
Breakfast was great, but too pricy!
Stay Details
Date Of Stay: January, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Bad Tags
Quite a long line for check-in, never before experiences.
Stay Details
Date Of Stay: January, 2019
Trip Type: Business Traveler
Reviews Rating: Wonderful
Porter
Traveler Reviews
Good Tags
The bar area
Bad Tags
Parking was 60$
Stay Details
Date Of Stay: January, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
David
Traveler Reviews
Good Tags
Spacious Concierge knowledge friendly
Bad Tags
No
Stay Details
Date Of Stay: December, 2018
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Outstanding!
Stay Details
Date Of Stay: December, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Friendly check in.
Bad Tags
Doormen not great, no one was holding ope. The doors for people with luggage.
Stay Details
Date Of Stay: December, 2018
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Ed
Traveler Reviews
Good Tags
CLASSY
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Bad Tags
Going from the parking structure to the lobby is a bit dodgy to navigate, but not impossible.
Stay Details
Date Of Stay: November, 2018
Trip Type:
Reviews Rating: Good
Gwyn
Traveler Reviews
Good Tags
Bed and linens were comfortable
Bad Tags
I found it rather strange that my room was not ready until closer to 4 o'clock in the afternoon . I was supposed to receive a text When my room was available I never received it I ended up calling the front desk. Not very personable
Stay Details
Date Of Stay: November, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The view and then friendly staff.
Bad Tags
No
Stay Details
Date Of Stay: November, 2018
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Michael
Traveler Reviews
Good Tags
Location and the staff
Stay Details
Date Of Stay: November, 2018
Trip Type:
Reviews Rating: Exceptional
Michael
Traveler Reviews
Good Tags
Perfect location. Rooftop bar with views of City were an amazing treat! I was also given a room upgrade and free WiFi!
Bad Tags
It was a rather big hotel so lobby/bar area with stores were always busy. But as soon as I got to my room, it was relaxing, quiet & peaceful
Stay Details
Date Of Stay: October, 2018
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
The room layout was great--however, I had two connecting reservations and the hotel initially denied the $---/night room selection. I had to revisit them to get it.
Bad Tags
This hotel had several alarms that went off in the middle of the night asking us to evacuate--it was a horribly scary experience!
Stay Details
Date Of Stay: October, 2018
Trip Type: Business Traveler
Reviews Rating: Pleasant
Hannah
Traveler Reviews
Good Tags
Location
Bad Tags
Ice machine was down a long hallway - into another tower. Inconvenient.
Stay Details
Date Of Stay: October, 2018
Trip Type:
Reviews Rating: Very Good
Simon
Traveler Reviews
Good Tags
The amount of things to do
Bad Tags
If you aren't wearing a suit at check-in you won't get a good room. They'll put you in a corner of the hotel away from everyone. I felt judged at check in.
Stay Details
Date Of Stay: October, 2018
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Checkin was great. Staff was super friendly.
Bad Tags
Checkout was difficult. We were in the Hilton Honors line, the only people in line at all, and then more people arrived and the desk staff took people who were there after us. We pointed it out and he said he couldnt help us because we were honors.
Stay Details
Date Of Stay: October, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Christina
Traveler Reviews
Good Tags
The view!
Bad Tags
They did not provide any water bottles? I have been to cheaper hotels that provided them for free! An employee said ask front desk. FD said go buy it at the cafe. I spent 12 bucks for 3 water bottles. $---/night? Water should at least be included.
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
nothing
Bad Tags
small room and poor service. bad area
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Good location. Near restaurants and convenience stores.
Bad Tags
Parking is expensive and can be difficult to find a spot.. Driving through the garage on the narrow ramp was challenging but manageable.
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Fair
Marc
Traveler Reviews
Good Tags
Room was clean and comfy, very nice. Location is great, pool was heated. Just overall a very nice property that is well maintained.
Bad Tags
Loading and unloading a bit crowded but not too bad. Outside window needed cleaning.
Stay Details
Date Of Stay: September, 2018
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Stay Details
Date Of Stay: September, 2018
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Bathroom door was broken
Stay Details
Date Of Stay: September, 2018
Trip Type: Group Traveler
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Had a lovely big room and good AC!
Bad Tags
Crazy expensive cafe on first floor- it'll boggle the mind.
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location.
Bad Tags
Unfriendly, not as clean as I felt it should be
Stay Details
Date Of Stay: August, 2018
Trip Type:
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Bad Tags
We could not get hooked up to the wifi. Do you have to pay for it? We paid almost $200 for parking, for 3 days, ridiculous!! If you stay here there is a parking lot across the street where you will save a lot of money.
Stay Details
Date Of Stay: August, 2018
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
The location
Bad Tags
The rooms smelled weird, dingy, 45 min to check in, room reservations were wrong.
Stay Details
Date Of Stay: July, 2018
Trip Type: Family with Teens
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
Location. Room size.
Bad Tags
No
Stay Details
Date Of Stay: July, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
location
Stay Details
Date Of Stay: July, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Very clean and easy check in.
Bad Tags
Location did not seem to safe. But was not problem.
Stay Details
Date Of Stay: July, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Christopher
Traveler Reviews
Good Tags
Good location, nice views.
Bad Tags
Tiny room, incredibly busy hotel.
Stay Details
Date Of Stay: July, 2018
Trip Type: Family with Young Children
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The location
Bad Tags
Long lines at Check-in
Stay Details
Date Of Stay: July, 2018
Trip Type: Family with Teens
Reviews Rating: Exceptional

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