Arrival: Jul 14, 2020 Departure: Jul 15, 2020 1 Night, 1 Room, 2 Adults, 0 Children

Hilton San Francisco

333 Ofarrell Street, San Francisco, California 94102 USA

Property Details

Signature bedding a heated outdoor pool a hot tub and a location near historic Union Square are among the main attractions at the Hilton San Francisco Union Square. One of the tallest hotels on the West Coast the Hilton San Francisco has three towers with a total of 1908 rooms. Sleep serenely with plush pillowtop mattresses and European-style linens. Power up the laptop and get connected with Wi-Fi and wired internet access for a fee. Enjoy a few laps in the heated outdoor pool and a warm soak in the hot tub. There's a fitness center a business center and a restaurant and coffee shop on-site. Pets are permitted for a fee and shuttle service is available to San Francisco International Airport for a fee. Located two blocks from Union Square this hotel is 17 miles north of San Francisco International Airport and 18 miles west of Oakland International Airport. BART (Bay Area Rapid Transit) transports guests to the nearby Powell Street station. Jump a cable car north to Fisherman's Wharf and warm up with a steaming bread bowl of clam chowder. Enter the dragon gates of Chinatown north of Union Square to dine on dim sum. A "courteous staff" "amazing" beds a heated pool and a "perfect" location give our guests at the Hilton San Francisco Union Square a real San Francisco treat.

Featured Amenities

  • Security
  • Desk with electrical outlet
  • Telephone jack adaptor available
  • Express check-in
  • Valet same day dry cleaning
  • Fitness center on-site
  • Non-Smoking
  • Pets Allowed
  • Business Center
  • Coffee Shop

Hilton San Francisco

333 Ofarrell Street, San Francisco, California 94102 USA|Show Map
Reviews

Hilton San Francisco Guest Reviews

Total Traveler Rating

Total Traveler Rating
4/5


Based on 73 Reviews
Philippe
Traveler Reviews
Good Tags
I was staying here during the shelter in place period, and I have to say that the staff was excellent. It was a very community-feeling period here. They are to be commended.
Bad Tags
Nothing
Stay Details
Date Of Stay: April, 2020
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The view was so breathtaking
Bad Tags
None
Stay Details
Date Of Stay: March, 2020
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Maria
Traveler Reviews
Good Tags
Good location for downtown SF
Bad Tags
Too noisy. Loud noise from outside. Very difficult to sleep at night. Some staff were rude & inattentive to customers concerns
Stay Details
Date Of Stay: March, 2020
Trip Type: Group Traveler
Reviews Rating: Fair
David
Traveler Reviews
Good Tags
It is as advertised, star rating, amenities, customer service 4 stars, I have stayed here a 1/2 dozen times, always a pleasant stay.
Bad Tags
Some street people rest and stay in the area where there is seating for charging your laptops or phones. Actually sleeping with all there worldly possessions.
Stay Details
Date Of Stay: February, 2020
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
The hotel room was clean and the staffs were very kind. She who helped checking in, gave me 4 bottles of water.
Bad Tags
No free parking but the fee is reasonable to me if I consider of the location. The room has a shower booth but not a bath.
Stay Details
Date Of Stay: February, 2020
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Ching H
Traveler Reviews
Good Tags
Location and room size
Bad Tags
none
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location and room
Stay Details
Date Of Stay: January, 2020
Trip Type:
Reviews Rating: Exceptional
Kimberly
Traveler Reviews
Good Tags
ok
Bad Tags
do not like how complicated the floor plan is. i had such a hard time getting to my room in tower one from the grand ballroom. super annoying
Stay Details
Date Of Stay: January, 2020
Trip Type:
Reviews Rating: Pleasant
Janie
Traveler Reviews
Good Tags
It was close to where we were going and they kept you locked in which felt like we were safe because the area is a little rough with so many homeless but it is San Francisco so pretty good.
Bad Tags
I hated that the parking for hotel guest was full when I wanted to park I did not appreciate having to walk 4 blocks with my 4 kids other then that it was decent for the price. Would stay again
Stay Details
Date Of Stay: January, 2020
Trip Type: Group Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The hotel was comfortable and nice.
Bad Tags
There are homeless people everywhere. Not the hotels fault - societies fault... The city is being overrun. However, we followed normal big city rules and had no issues or scary events. Just wish we could find a solution...
Stay Details
Date Of Stay: January, 2020
Trip Type: Family with Teens
Reviews Rating: Exceptional
Allysa
Traveler Reviews
Good Tags
There was nothing to really like.
Bad Tags
The customer service up front was horrible. The woman who checked me in wasn’t friendly or welcoming. I wish I would’ve canceled my room right then and there. Parking was outrageous price. The room was so mediocre for it being “Hilton
Stay Details
Date Of Stay: November, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Gail
Traveler Reviews
Good Tags
Staff and location
Bad Tags
Bathroom sink drained slowly, shower head holder was broken and toilet paper spindle was very loose. All reported to staff
Stay Details
Date Of Stay: October, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Bad Tags
My room was thoroughly cleaned. The ice bucket and glasses were dirty. The ice bucket had water in it from previous guest
Stay Details
Date Of Stay: October, 2019
Trip Type: Solo Traveler
Reviews Rating: Disappointing
Sharon
Traveler Reviews
Good Tags
Clean, nice room, great location by Union Square
Bad Tags
Checking in there was a ridiculous line, but they were efficient so it wasn't too bad. And they were very friendly.
Stay Details
Date Of Stay: October, 2019
Trip Type:
Reviews Rating: Exceptional
Brenda
Traveler Reviews
Good Tags
Courteous staff, comfortable beds, quiet
Bad Tags
Mold in the bathroom, non-functional WiFi in the room (wasn't repaired after request during our four day stay), poor ventilation in the room. The hotel charges a fortune for WiFi in the room.
Stay Details
Date Of Stay: October, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Steven
Traveler Reviews
Good Tags
Great Location, Great Lobby and Staff, City Scape was amazing,
Bad Tags
Horrible bed and flat pillows, Motel 6 quality, we hardly sleep, ruined out next day.
Stay Details
Date Of Stay: October, 2019
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was really the only thing i appreciates about this hotel. Parking in the public parking a crossed the street is significantly cheaper. Hotel charge for parking $58, public garage directly a crossed the street: $35.
Bad Tags
frustrating that our room was not ready. We waited in the lobby for a text notification which never arrived. By 4:00p i was tired of waiting and had to ask the front desk staff for an update. We finally got into our room at 4:30p
Stay Details
Date Of Stay: October, 2019
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Ted
Traveler Reviews
Good Tags
Location
Bad Tags
Felt like I was on lock down because of the Security and the closing down of Doors and access at night. Work with City to improve the Area and let your Clients come and go as you please!
Stay Details
Date Of Stay: September, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Dalila
Traveler Reviews
Good Tags
The staff was great! Friendly, courteous is the standard
Bad Tags
Price for valet parking seems excessive
Stay Details
Date Of Stay: September, 2019
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Pleasantly surprised at how nice the room was, and how accommodating the staff was. Will recommend to others.
Stay Details
Date Of Stay: September, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
James
Traveler Reviews
Good Tags
Clean room, large TV
Bad Tags
$60 parking fee, located in a less desirable part of the city, was given view of adjacent building.
Stay Details
Date Of Stay: September, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Excellent value
Stay Details
Date Of Stay: September, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Quick, professional, friendly service
Stay Details
Date Of Stay: September, 2019
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
pool is awesome and is whirlpool location is really nice nice views
Bad Tags
room was a bit dated nice bathroom
Stay Details
Date Of Stay: September, 2019
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Views
Bad Tags
Food. Wish too floor had full restaurant
Stay Details
Date Of Stay: September, 2019
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Parking fee not disclosed.
Stay Details
Date Of Stay: August, 2019
Trip Type: Solo Traveler
Reviews Rating: Fair
Yolanda
Traveler Reviews
Good Tags
The view was amazing and the bed was very comfortable
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Melvin
Traveler Reviews
Good Tags
I like the affordability, the location to the downtown area, the staff was prepared when I arrived, and they were also very efficient, and helpful.
Bad Tags
No complaints.
Stay Details
Date Of Stay: August, 2019
Trip Type:
Reviews Rating: Wonderful
Sherrie
Traveler Reviews
Good Tags
The location was very convenient.
Stay Details
Date Of Stay: August, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Bad Tags
Streets smelled like a urinal. Human waste on streets. Terrible! I won't be back.
Stay Details
Date Of Stay: August, 2019
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Milida
Traveler Reviews
Good Tags
The shower.
Bad Tags
Do not stay here! They charge $66/parking and they even charge for wifi. The only difference between this hotel and motel 6 is that the shower at the Hilton is bigger.
Stay Details
Date Of Stay: August, 2019
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Area
Bad Tags
Bathroom had black mold and sink was dirty
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Size of the room. Lobby. Restaurant options. Staff and pool.
Bad Tags
I had a room facing OFarrell St. There was a lot of street noise.
Stay Details
Date Of Stay: August, 2019
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Very clean. Excellent location. Safe environment. Exceptional staff. Spacious in a very crowded city. Centrally located.
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Ernest
Traveler Reviews
Good Tags
Expensive, but worth it.
Bad Tags
They let little kids in the hot tub. And after 30 minutes of them still sitting in there (yes, its crowded), you know they're all peeing in there. Parking your car there is SUPER expensive (65.00 per night). SpotHero app gets you next door for 32.00.
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Mehmet
Traveler Reviews
Bad Tags
Staff were not friendly at all. We had to get back down to the lobby 5 times because room cards were not working. The two Manager was very unprofessional and disrespectful told me to get back on line each time. Worst experience of my 2 week trip.
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
This hotel was in a great location with visible security.
Bad Tags
I had to leave the hotel for a sit down meal for lunch and/or dinner. It was too cool to enjoy the pool or hot tub.
Stay Details
Date Of Stay: July, 2019
Trip Type:
Reviews Rating: Wonderful
Gary
Traveler Reviews
Good Tags
Great location very comfortable hotel
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Douglas
Traveler Reviews
Good Tags
Great and nice price
Stay Details
Date Of Stay: June, 2019
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Clean. Coventiently located
Bad Tags
Did not get special arrangements as requested
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Fabulous location, got upgraded to a king size room on the 19th floor which was awesome because standard room was two dbl beds! View from 46th floor lounge is one of the best sunset and cityscape/bridge viewing spots in the city! will DEF return!!
Bad Tags
Expensive parking but option of parking garage across the street!
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Darryl
Traveler Reviews
Good Tags
Location is great!
Bad Tags
Parking was $67.00 plus tax... That is outrageous!!
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
very comfortable atmosphere, loved the pool deck area and the little store/bakery/cafe downstairs
Stay Details
Date Of Stay: June, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Great bed, and tv!!!
Bad Tags
Low flow toilets, and tiny sinks in bathroom. Lobby prices were outrageous!
Stay Details
Date Of Stay: June, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
James
Traveler Reviews
Good Tags
Great check in agent
Stay Details
Date Of Stay: June, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff was amazing. They delivered my dinner to my room.
Bad Tags
This was NOT a 4-star hotel. It was maybe a 3... You should NOT advertise it as anything higher than a 3...
Stay Details
Date Of Stay: June, 2019
Trip Type: Business Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
nothing
Bad Tags
management staff insulted my intelligence
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Edward
Traveler Reviews
Good Tags
I liked the location and the atmosphere
Bad Tags
The walls so thin that you could hear all the neighbors. They should provide better insulation. Also the pillows were not as comfortable.
Stay Details
Date Of Stay: June, 2019
Trip Type: Solo Traveler
Reviews Rating: Fair
Douglas
Traveler Reviews
Good Tags
Great room and view.
Stay Details
Date Of Stay: June, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Jill
Traveler Reviews
Good Tags
Easy check n. Accommodating. Easy answers to questions. Efficient.
Bad Tags
The hotel is large.
Stay Details
Date Of Stay: May, 2019
Trip Type: Solo Traveler
Reviews Rating: Very Good
Mark
Traveler Reviews
Good Tags
Big room with fresh smelling pillows and sheets. Huge big screen tv with HBO.
Bad Tags
Street noise was bad until about midnight but I imagine not all rooms were located where this is a problem
Stay Details
Date Of Stay: May, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location and lobby are really nice.
Bad Tags
This a big hotel with multiple towers. Our room was quite a ways form the lobby and our friends room.
Stay Details
Date Of Stay: May, 2019
Trip Type:
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Room was very clean
Bad Tags
Wifi is not free Area is not the safest Room is fairly small
Stay Details
Date Of Stay: May, 2019
Trip Type:
Reviews Rating: Pleasant
Cameron
Traveler Reviews
Good Tags
The tv, couch, and desk set up
Bad Tags
The bathroom was rennovated, yet a very cheap bath tub similar to the 1 star hotels was still used for the shower. Also, the AC seems to have a sensor to stop running the AC as much when I go to sleep. This is seperate than the offered "green" function.
Stay Details
Date Of Stay: May, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Everything was nice what I expected, great location.
Bad Tags
The thing I did not like was that the hotel charged me more because I requested two beds. They said what I had paid for was for one bed. But other then that it was nice.
Stay Details
Date Of Stay: April, 2019
Trip Type: Group Traveler
Reviews Rating: Wonderful
Bethan
Traveler Reviews
Good Tags
Good
Bad Tags
Busy
Stay Details
Date Of Stay: April, 2019
Trip Type:
Reviews Rating: Very Good
Randy
Traveler Reviews
Good Tags
Nice hotel. Very busy. Small rooms and double beds we comfortable.
Bad Tags
Small rooms
Stay Details
Date Of Stay: March, 2019
Trip Type: Family with Teens
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
The Hotel is in a great location near all the shops and transportation needs.
Bad Tags
The valet parking is not in the front of the hotel. They should have that in front of the hotel so guest are not put in the way of traffic and searching for valet parking around the corner. Also guest pricing for coffee and the shop is way too high.
Stay Details
Date Of Stay: March, 2019
Trip Type: Group Traveler
Reviews Rating: Fair
Wendee
Traveler Reviews
Good Tags
Proximity to parking lots, restaurants
Bad Tags
The remodel makes it really average and sterile as it was elegant before. Also, it was the noisiest place I've ever stayed but mostly because of the guests staying near us, and it was more than one room.
Stay Details
Date Of Stay: March, 2019
Trip Type: Traveling as Couple
Reviews Rating: Fair
Anjanette
Traveler Reviews
Good Tags
Location, safety
Stay Details
Date Of Stay: March, 2019
Trip Type:
Reviews Rating: Exceptional
Herbert
Traveler Reviews
Good Tags
Beautiful rooms, location, service
Bad Tags
They met all my expectations
Stay Details
Date Of Stay: February, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Bad Tags
Longest queue to check in I have ever seen. Hilton staff should have been all hands on deck to reduce the wait time for their customers.
Stay Details
Date Of Stay: February, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Steven
Traveler Reviews
Good Tags
The location is great, the lobby was exciting and always bustling with activity
Bad Tags
The bathroom in our room was not very clean-specifically the bathtub had a lot of hair in it.
Stay Details
Date Of Stay: February, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Steven
Traveler Reviews
Good Tags
View
Bad Tags
WiFi isn't free
Stay Details
Date Of Stay: January, 2019
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location near to my meetings
Bad Tags
Breakfast was great, but too pricy!
Stay Details
Date Of Stay: January, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Bad Tags
Quite a long line for check-in, never before experiences.
Stay Details
Date Of Stay: January, 2019
Trip Type: Business Traveler
Reviews Rating: Wonderful
Porter
Traveler Reviews
Good Tags
The bar area
Bad Tags
Parking was 60$
Stay Details
Date Of Stay: January, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Friendly check in.
Bad Tags
Doormen not great, no one was holding ope. The doors for people with luggage.
Stay Details
Date Of Stay: December, 2018
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Ed
Traveler Reviews
Good Tags
CLASSY
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Gwyn
Traveler Reviews
Good Tags
Bed and linens were comfortable
Bad Tags
I found it rather strange that my room was not ready until closer to 4 o'clock in the afternoon . I was supposed to receive a text When my room was available I never received it I ended up calling the front desk. Not very personable
Stay Details
Date Of Stay: November, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The location if anything was close to union square
Bad Tags
My identity and credit card was compromised.
Stay Details
Date Of Stay: November, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The view and then friendly staff.
Bad Tags
No
Stay Details
Date Of Stay: November, 2018
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Michael
Traveler Reviews
Good Tags
Location and the staff
Stay Details
Date Of Stay: November, 2018
Trip Type:
Reviews Rating: Exceptional

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