Arrival: Oct 21, 2019 Departure: Oct 22, 2019 1 Night, 1 Room, 2 Adults, 0 Children

Kimpton Sir Francis Drake Hotel

450 Powell Street, San Francisco, California 94102 USA

Property Details

A downtown location in-room yoga perks and a rockin' rooftop lounge bring panache to the classic Kimpton Sir Francis Drake Hotel. The 21-story Sir Francis Drake houses 416 rooms mixing Victorian charm with contemporary pluses like flat-panel TVs and iPod docks. Wi-Fi is available for an additional charge. Stay Zen with an in-room spa service or available yoga accessories. Try the hotel's fitness room and get work done in the business center both open 24/7. The hotel is home to a top-floor nightclub with stunning city views as well as a Prohibition-style speakeasy lounge and a restaurant. Pets are allowed and valet parking is available for an extra charge. The Sir Francis Drake is a half-block from Union Square in the heart of San Francisco and three blocks from Chinatown's Dragon's Gate. Catch a cable car right outside and continue on to Ghirardelli Square or Fisherman's Wharf 20 minutes north. A 15-minute stroll leads to the San Francisco Museum of Modern Art as well as the Moscone Center and the Children's Creativity Museum. San Francisco International Airport is 14 miles south. The beautiful decor and great central San Francisco setting are perfect according to our guests staying at the Kimpton Sir Francis Drake Hotel.

Featured Amenities

  • Wireless internet connection in public areas
  • Complimentary coffee in lobby
  • Connecting rooms
  • Full service housekeeping
  • Hotel does not provide pornographic films/TV
  • Interior corridors
  • Pets Allowed
  • Non-Smoking
  • Business Center
  • Restaurant
  • Coffee Shop

Kimpton Sir Francis Drake Hotel

450 Powell Street, San Francisco, California 94102 USA|Show Map
Reviews

Kimpton Sir Francis Drake Hotel Guest Reviews

Total Traveler Rating

Total Traveler Rating
3/5


Based on 79 Reviews
Verified Hotel Guest
Traveler Reviews
Good Tags
The location AND cleanliness
Bad Tags
The room we had hired was with a refrigerator but when we go to the room there was no refrig They put one up in the room but then a charge of $50 appeared on the credit card for alleged consumption in the frigobar that we never made I reclaimed but nothin
Stay Details
Date Of Stay: June, 2019
Trip Type: Group Traveler
Reviews Rating: Good
Kurt
Traveler Reviews
Good Tags
Location
Bad Tags
The location of out room was under the club on the top floor. When we checked in they said there could e a little noise in the evening. What a understatement, from 11pm to after 1am the music blasted
Stay Details
Date Of Stay: June, 2019
Trip Type:
Reviews Rating: Pleasant
Christina
Traveler Reviews
Good Tags
Location, atmosphere
Stay Details
Date Of Stay: May, 2019
Trip Type: Group Traveler
Reviews Rating: Wonderful
Bernard
Traveler Reviews
Good Tags
location
Bad Tags
old, but stylish
Stay Details
Date Of Stay: May, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
George
Traveler Reviews
Good Tags
The elevator service was superb. The hotel itself is virtually located on Union Square and there is first-rate shopping close at hand. Unfortunately tha first half of the cable car system was under repair but bus service to the other section was provided.
Bad Tags
The toilet in the room was made for midgets. Unreal! The bathroom was crowded but recently renovated and served adequately
Stay Details
Date Of Stay: May, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Character and location
Bad Tags
No
Stay Details
Date Of Stay: April, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Kathy
Traveler Reviews
Good Tags
Great location! Very cool lobby and rooms
Bad Tags
Bathroom was a little small and the lighting was not the best. But overall, the beds were comfy and clean!
Stay Details
Date Of Stay: March, 2019
Trip Type: Family with Teens
Reviews Rating: Exceptional
Heather
Traveler Reviews
Good Tags
The entrance
Bad Tags
Overpriced, room Had dirty Pillows
Stay Details
Date Of Stay: March, 2019
Trip Type: Group Traveler
Reviews Rating: Poor
William
Traveler Reviews
Good Tags
History, staff, location
Stay Details
Date Of Stay: March, 2019
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Krystine
Traveler Reviews
Good Tags
The lobby was nice and clean. The room was a nice and good. We love the fact that we can bring our dogs and there are many other guests brought their dogs as well.
Bad Tags
The staffs were too busy, when we arrived their system was down so the check in was slow. When we was leaving for our event, and inquiring about the distance from the hotel, the concierge rushed us off. And the valet parking attendance was very rude.
Stay Details
Date Of Stay: February, 2019
Trip Type: Family with Teens
Reviews Rating: Pleasant
Robin
Traveler Reviews
Good Tags
Dog friendly. Great location. Nice staff and bar restaurant facilities. We got a king bed!
Bad Tags
There is quite a vibration/noise from the heaters or working equipment for the hotel. We did not find a control for the heater.
Stay Details
Date Of Stay: February, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Beautiful property and rooms. Convenient to shopping, dining, and more. I would absolutely return to this location for future stays.
Bad Tags
Unfortunately, the bathroom of the room could have been cleaned with a little more diligence (specifically, the toilet rim). However, otherwise, there were no issues.
Stay Details
Date Of Stay: February, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Nothing really
Bad Tags
Shower didn''t work - elevators were a mess.
Stay Details
Date Of Stay: January, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Winona
Traveler Reviews
Good Tags
the aesthetic and location were the best features. bed was comfy, provided toiletries were great. small room was perfect for one or two, very clean.
Stay Details
Date Of Stay: January, 2019
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Worst hotel experience I ever had
Bad Tags
Front desk never picked up the phone. No running water in the hotel. House keeping ladies arguing with me to clean room. Room was not clean when arrived.
Stay Details
Date Of Stay: December, 2018
Trip Type: Group Traveler
Reviews Rating: Very Poor
Sushant
Traveler Reviews
Good Tags
Location
Bad Tags
We were given a room that smelled like toilet as soon as we entered the room. Yes the entire room smelled like toilet. We asked for another room which smelled normal. Overall, tiny room and VERY tiny bathroom. The fire alarms on the floor went off at 2a
Stay Details
Date Of Stay: November, 2018
Trip Type: Family with Teens
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
The fire alarms went off twice. Once at 2 am. While walking down the 18 flights of stairs (for the 2nd time) we heard it was not a real emergency and to go back to bed. Also the protestors at the hotels nearby were really annoying. From 7-10 everyday.
Stay Details
Date Of Stay: November, 2018
Trip Type: Group Traveler
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Bad Tags
Room faced street where loud protesting was occurring and staff offered no accommodations.
Stay Details
Date Of Stay: November, 2018
Trip Type: Senior Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Bad Tags
I was not told about a nearby labor protest (not involving Kimpton) when checking in before bullhorns woke me at 7a. I do not blame the workers, but hotel staff should have warned me so I could find another hotel. I got 3 hrs sleep and it was awful.
Stay Details
Date Of Stay: October, 2018
Trip Type:
Reviews Rating: Very Poor
Marcelo
Traveler Reviews
Good Tags
Location is the only positive of this hotel.
Bad Tags
The room is extremely small. I am a small guy and could barely fit in the bathroom. Room is somewhat dated. The view from my room was nice but the window was so dirty that i could barely see anything. Long wait for elevators, only 2 working. Small lobby
Stay Details
Date Of Stay: October, 2018
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Jeff
Traveler Reviews
Good Tags
The entry and lobby was nice.
Bad Tags
Location is not Nob Hill. Parking is $70. Rooms are old and no way is this 4 star hotel and/or experience. I have used your service numerous times and this was horrible. We stay for our anniversary and I was embarrassed to take my wife there.
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Marcia
Traveler Reviews
Good Tags
The location is excellent, in the heart of San Francisco. The lobby is amazing.
Bad Tags
This is the most expensive hotel I've ever stayed but the rooms are average. The room was advertised as having a queen bed. It was actually a full bed.
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The customer service was outstanding with everyone we encountered.
Bad Tags
Being an older hotel, the elevators were smaller and a little slower than newer hotels. However, when one elevator stopped working they fixed it immediately.
Stay Details
Date Of Stay: September, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Connie
Traveler Reviews
Good Tags
Location
Bad Tags
No ashtray outside
Stay Details
Date Of Stay: September, 2018
Trip Type: Family with Teens
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Great location
Bad Tags
Super slow elevators as a few were out of service and were being repaired
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Lobby
Bad Tags
Extremely ridiculous hidden fees. Definitely call and ask before you book. Also only 2 out of 4 elevators work.
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Poor
Daniel
Traveler Reviews
Good Tags
The location is one of the best to get around easily and close to rail cars
Bad Tags
The rooms are OLD I mean OLD and maybe it was a 4 star 20 years ago but no longer lots of drunk people leaving and going tothe clubs upstairs .elevator not working at times need to take stars up 7 floors .ice machines not working no refrigerators or micr
Stay Details
Date Of Stay: August, 2018
Trip Type: Family with Young Children
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Bad Tags
only two elevators
Stay Details
Date Of Stay: August, 2018
Trip Type: Solo Traveler
Reviews Rating: Good
Brooke
Traveler Reviews
Good Tags
That it was in San Francisco
Bad Tags
The room was TERRIBLY tiny, windows were painted shut, elevators too up to 10 minutes at a time.
Stay Details
Date Of Stay: August, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Benjamin
Traveler Reviews
Good Tags
Location.
Bad Tags
Room extremely small and dirty (dust covering walls and spider webs throughout). No water pressure in bathroom. Over priced parking ($70/night) and an additional $25/night ammentity fee which was not discussed during check in.
Stay Details
Date Of Stay: August, 2018
Trip Type: Traveling as Couple
Reviews Rating: Poor
Kirsten
Traveler Reviews
Good Tags
Beautiful lobby, fantastic room with an amazing view
Bad Tags
No!
Stay Details
Date Of Stay: August, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Great location close to time square, Starbucks next door, wine hour
Bad Tags
Terrible check in with a person who did not mention anything about charges, wine hour or anything. The restroom were so small, Elevator took forever to come, rooms needed update, wall so thin heard next room partying all night long without getting any sle
Stay Details
Date Of Stay: August, 2018
Trip Type: Family with Young Children
Reviews Rating: Poor
Carmen
Traveler Reviews
Good Tags
The staff was excellent from the concierge to hotel employee who poured our wine during the wine hour! The hotel was very cute and clean, we had a great stay.
Bad Tags
The elevators are being renovated and they were slow, but the hotel does let you know that and asks for your patience.
Stay Details
Date Of Stay: July, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Victor
Traveler Reviews
Good Tags
Location of the hotel was great!
Bad Tags
Room's were a little small but you go on vacation to see the city not stay in your room all day!
Stay Details
Date Of Stay: July, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Sandy
Traveler Reviews
Good Tags
The hotel has a lot of character. The room was very nice and clean. The staff were very friendly and accommodating. They offered free drinks and snacks in the evening some nights, and 10$ coupons for breakfast next door each day you stay.
Bad Tags
The bathroom was pretty small, but adequate, possibly due to the age of the building. The elevator was being repaired and it was quite a wait sometimes. Hopefully that was temporary.
Stay Details
Date Of Stay: July, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Pets allowed, good location to union square
Bad Tags
Parking was $67/night. We opted to self park with in & out privileges a few blocks away.
Stay Details
Date Of Stay: July, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location. Comfortable bed. Good shampoo/shower gel products. Friendly staff
Bad Tags
Waiting for elevators is a nightmare. Super slow. Updates definitely needed as it appears old. Pictures look better than it seems.
Stay Details
Date Of Stay: July, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Good
Ronald
Traveler Reviews
Good Tags
Housekeeping
Bad Tags
The elevators are incredibly slow. Really, really slow. Air conditioning didn't work. Room was small. Bathroom even smaller.
Stay Details
Date Of Stay: June, 2018
Trip Type: Solo Traveler
Reviews Rating: Poor
Matthew
Traveler Reviews
Good Tags
Beautiful vintage property, rooms are terrific, great location
Bad Tags
The elevators are undergoing renovation. Sometimes takes too long for elevator to arrive
Stay Details
Date Of Stay: June, 2018
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Greg
Traveler Reviews
Good Tags
Location was the best feature.
Bad Tags
Hotel very old...elevators very slow,only 2 working. Windows in rooms were old,not sealed so howling wind was noisy, windows rattled. Bathroom so small that a notch cut out of the door so it could close. Bed very hard mattress. Not enough staff.
Stay Details
Date Of Stay: May, 2018
Trip Type: Business Traveler
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
It's very close to many other things in the city.
Bad Tags
Room is pretty small but manageable.
Stay Details
Date Of Stay: May, 2018
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
I genuinely loved everything about this hotel and our stay! The staff was beyond accommodating, and super friendly. I highly recommend this hotel to everyone.
Bad Tags
Nope!
Stay Details
Date Of Stay: May, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was great. Next to union square and constant access to the iconic Powell st. Trolley.
Bad Tags
Heater was not working in the first room we were put in. The front desk sent someone up to drop off blankets and tell us that our room was hot even though we both still needed to wear our coats to be warm. Had to request a new room.
Stay Details
Date Of Stay: May, 2018
Trip Type:
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Bad Tags
Undisclosed mandatory resort fee
Stay Details
Date Of Stay: May, 2018
Trip Type: Group Traveler
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
In years of travel, I have never experienced what I have at the Drake. The facility is run down, dated & tired. The worst part that we arrived to our room and were missing our stuff (luggage, clothes, etc) Hotel decided to move us so w/o permission.
Bad Tags
They entered our room , went thru our stuff packed it and moved us to another room w/o permission. Elevators do not work. Rooms are dated and windows do not seal. The noise level is unbearable and staff is very rude. There is a daily $30 charge.
Stay Details
Date Of Stay: April, 2018
Trip Type: Business Traveler
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Great ambiance
Stay Details
Date Of Stay: April, 2018
Trip Type: Business Traveler
Reviews Rating: Exceptional
Araceli
Traveler Reviews
Good Tags
Location! Location! Location! I can't wait to go back and visit SF and stay in this beautiful hotel again. This hotel is state of the art with amazing service, and so quiet at night. Congratulations to a great staff and excellent customer service.
Bad Tags
I wish their dance club hosted a Latin dance night . . . other than that, it was perfection!
Stay Details
Date Of Stay: April, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Charles
Traveler Reviews
Good Tags
Comfortable bed
Stay Details
Date Of Stay: April, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
James
Traveler Reviews
Good Tags
Great location in Knob Hill
Bad Tags
Annoyingly small bathroom and counter space.
Stay Details
Date Of Stay: April, 2018
Trip Type: Family with Teens
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Beautiful building. Comfortable bed. Nice gym.
Bad Tags
No
Stay Details
Date Of Stay: April, 2018
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Location. Quality. Staff.
Bad Tags
Elevators under repair as of mar 29 18. Long waits at times. Problem is likely not chronic and doesnt detract significantly from overall experience.
Stay Details
Date Of Stay: April, 2018
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Jennifer
Traveler Reviews
Good Tags
There was free coffee in the morning.
Bad Tags
The rooms are incredibly tiny and mandarin valet parking is $70
Stay Details
Date Of Stay: April, 2018
Trip Type: Family with Young Children
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Central to everything
Bad Tags
There was a smell to the hotel, and the $70 daily parking fee was excessive.
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Fair
Neon
Traveler Reviews
Good Tags
The location.
Bad Tags
Bathroom is not that clean as expected. Too loud in the morning when people are talking in the hallway for extended period of time.
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff was so polite to me and my kids I would definitely recommend this place for the friendly staff.
Bad Tags
I the room was extremely small and the items were to accessible to my kids which they got into
Stay Details
Date Of Stay: March, 2018
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Rosemary
Traveler Reviews
Good Tags
Location was perfect. History
Bad Tags
Size of room and crapped bathroom
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Alan
Traveler Reviews
Good Tags
Nice lobby, and good location.
Bad Tags
Had to leave early and they wanted to charge me $145 on top of what I had pre-paid. The walls between rooms do not dampen sound--spent one night listening to the neighbors fight.
Stay Details
Date Of Stay: March, 2018
Trip Type: Business Traveler
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
The rooms were clean and the hotel is in a decent location.
Bad Tags
There’s not enough room to write the full details of my negative experience. The short story is we had to exchange our room key 5 times and switch our room because even security wasn’t able to open the door.
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
The elevator took forever
Stay Details
Date Of Stay: February, 2018
Trip Type: Solo Traveler
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Elevators were horrible. They had a sign that they were being renovated but waits of 10 minutes were normal. Eventually we just used the stairs (13 floors).
Stay Details
Date Of Stay: February, 2018
Trip Type:
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Locations
Bad Tags
The hotel charges $60 to park and also charges an amenities fee of $25. The internet was down the entire time we were there and the elevators are terribly slow. Will not be returning.
Stay Details
Date Of Stay: February, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Priyank
Traveler Reviews
Good Tags
location.I liked that if you choose to skip room service they provide $10 gift card. We used it to try the pizza at their restaurant and it was worth the price :-).
Bad Tags
bathroom was so tiny. cleanliness was not to the desired level.
Stay Details
Date Of Stay: February, 2018
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Steve
Traveler Reviews
Good Tags
It's location and old fashioned charm.
Bad Tags
No forewarning that daily valet parking charge, including taxes, was a whopping 67 dollars. Our room was also quite small with the TV inconveniently located.
Stay Details
Date Of Stay: February, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Kaly
Traveler Reviews
Good Tags
Great location and staff, dogs are free.
Stay Details
Date Of Stay: February, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Doug
Traveler Reviews
Good Tags
the location and the staff
Bad Tags
The elevators were awful.
Stay Details
Date Of Stay: February, 2018
Trip Type:
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Creepy portraits facing bed
Stay Details
Date Of Stay: February, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Clean and accommodating.
Bad Tags
Small room but that’s expected in San Francisco.
Stay Details
Date Of Stay: February, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
John
Traveler Reviews
Good Tags
Central location
Stay Details
Date Of Stay: January, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Good
Gregory
Traveler Reviews
Good Tags
The location is excellent!
Bad Tags
Elevators were slow. But, having said that, they are in an older building and there was at least one that was being “upgraded.” I don’t think it would have been a problem if there hadn’t been multiple events going on in the hotel
Stay Details
Date Of Stay: January, 2018
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Pamela
Traveler Reviews
Good Tags
The staff
Stay Details
Date Of Stay: January, 2018
Trip Type: Family with Teens
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
STAff is wonderful
Bad Tags
The room was showing some wear and tear and the elevators are painfully slow
Stay Details
Date Of Stay: January, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The best thing is the location being right on Powell street and a block from Union Square. Really easy access to Chinatown and from there to Fisherman's Wharf and Coit Tower.
Bad Tags
The elevators were really slow. There are 4 elevators but we had to wait at least 5 minutes. The common restroom was any gender which I like but only 2 restrooms for all of the public space meant long lines. Also very noisy and can hear thru walls.
Stay Details
Date Of Stay: January, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Great location and great staff. Open wine bar during happy hour offering free wines a very nice touch. Wines offered were excellent. Will stay here in the future.
Bad Tags
The hotel lacks an adequate number of elevators during busy periods that resulted in delays and overloaded elevator cars.
Stay Details
Date Of Stay: December, 2017
Trip Type: Business Traveler
Reviews Rating: Wonderful
Miki
Traveler Reviews
Good Tags
Location and decor, bedding was awewomest comfy!
Bad Tags
Confusing how to get to out from the hotel with luggage.
Stay Details
Date Of Stay: December, 2017
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff
Bad Tags
Our room was a disaster ! It was Old and outdated, chipped furniture, bathroom shower looked dirty, stains on sheets and shower curtain, the phone was broken, and you had to pay for WiFi.
Stay Details
Date Of Stay: November, 2017
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Molly
Traveler Reviews
Good Tags
The starlight lounge upstairs
Bad Tags
It was just average
Stay Details
Date Of Stay: November, 2017
Trip Type:
Reviews Rating: Fair
Scott
Traveler Reviews
Good Tags
Location, bar and public areas.
Bad Tags
The rooms are small but comfortable.
Stay Details
Date Of Stay: October, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Customer service. They were super helpful and attended to all of our needs. Very nice. Also location. You are in the middle of union square. Convenient, near to all.
Bad Tags
The hot water wasn't really 'hot'. It was uncomfortably warm. Switched rooms and still it wasn't as hot as hot water should be. The windows aren't well sealed, you can hear everything from the streets below, no matter how high the room is.
Stay Details
Date Of Stay: October, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Craig
Traveler Reviews
Good Tags
I love the architecture and history of the building. Staff are fantastic. I also like the location, cable car stops right in front!
Bad Tags
Bathrooms are way too small but not much can be done without complete remodel.
Stay Details
Date Of Stay: October, 2017
Trip Type: Traveling as Couple
Reviews Rating: Wonderful

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