Arrival: Jul 15, 2019 Departure: Jul 16, 2019 1 Night, 1 Room, 2 Adults, 0 Children

Palace Hotel A Luxury Collection Hotel San Francisco

2 New Montgomery Street, San Francisco, California 94105 USA

Property Details

A skylit indoor pool on-site dining and a location next to public transportation in downtown San Francisco wow our guests at the non-smoking Palace Hotel a Luxury Collection Hotel San Francisco. The eight-floor Palace Hotel is housed in a landmark 1909 Beaux Arts building. The 553 non-smoking rooms feature traditional mahogany furnishings flat-panel TVs Wi-Fi (for a fee) and plush beds. Few places are more inviting for a swim than the skylit indoor pool. The legendary Garden Court restaurant features a famous Sunday brunch underneath an 80000-panel stained-glass dome. The hotel also has valet parking (for a fee) a fitness room a Japanese restaurant and a bar. One dog per room is allowed for a fee. The Palace Hotel is downtown next to the Montgomery Street BART station across from the Market Street trolley and four blocks northeast of Powell Street cable cars. Union Square is three blocks away. Japantown is less than two miles west and Fisherman's Wharf is less than two miles north. Walk to the Ferry Building less than a mile away. The hotel is 14 miles north of San Francisco International Airport and 20 miles northwest of Oakland International Airport. A stay at the Palace Hotel a Luxury Collection Hotel San Francisco is "like traveling back in time to a more romantic era" thanks to lavish rooms a skylit pool and a "magnificent" restaurant in the atrium.

Featured Amenities

  • Ironing board
  • Meeting rooms
  • Safe
  • Voice mail
  • Wireless internet connection
  • Parking
  • Non-Smoking
  • Pets Allowed
  • Business Center
  • Restaurant

Palace Hotel A Luxury Collection Hotel San Francisco

2 New Montgomery Street, San Francisco, California 94105 USA|Show Map
Reviews

Palace Hotel A Luxury Collection Hotel San Francisco Guest Reviews

Total Traveler Rating

Total Traveler Rating
4/5


Based on 24 Reviews
Felicia
Traveler Reviews
Good Tags
The pool was very nice
Bad Tags
I reserved a room with double beds and a sofa. Once I got to the hotel they informed me that type room was not on the property. The room type is why I even booked the room. Very disappointing.
Stay Details
Date Of Stay: March, 2019
Trip Type: Group Traveler
Reviews Rating: Fair
Vashti
Traveler Reviews
Good Tags
Locao
Stay Details
Date Of Stay: March, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Padowithz
Traveler Reviews
Good Tags
The staff
Bad Tags
No
Stay Details
Date Of Stay: December, 2018
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Nelson
Traveler Reviews
Good Tags
Nightmare
Bad Tags
Workers were on strike and hotel did not advise and failed to change my room after two requests. Rooting employees started at 630am and went until 1030pm.. no sleep. Hotel services were not functioning due to lack of staff. No restaurant, sc etc
Stay Details
Date Of Stay: November, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The property is gorgeous
Bad Tags
The strike ruined our stay- the staff of the hotel was so stressed that they didn't handle it well- we were moved TWICE to 3 different rooms to accommodate the hotel and The room wasn't cleaned!! it was BAD.
Stay Details
Date Of Stay: October, 2018
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Bad Tags
Valet parking is ridiculously priced.
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The lobby area
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Exceptional
Justin
Traveler Reviews
Good Tags
The common areas and the location
Bad Tags
Na
Stay Details
Date Of Stay: August, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Yvette
Traveler Reviews
Good Tags
The comfort of the sleeping areas was fabulous. Great pillows and beds. The staff was very personable and courteous.
Bad Tags
No.
Stay Details
Date Of Stay: July, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff were nice and helpful. The bed and bed clothes were some of the best that we've had in a hotel. Nice Japanese toilets. Kids love the indoor pool. The view from the pool at night is great if you like the eyesore and mediocre art of the Salesforce Bld
Bad Tags
It'd be nice to have a tub option. Also, didn't see a room with two beds in it, but it might be an option at the higher end.
Stay Details
Date Of Stay: May, 2018
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Fantastic hotel with a great history. Perfect location, all the comforts.
Stay Details
Date Of Stay: May, 2018
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Every employee gave fabulous customer service. Whenever I needed something the first person I spoke to took ownership of the problem. When I checked n the desk clerk asked me what type of room I wanted! That has never happened at any other hotel
Bad Tags
Everything was fabilous
Stay Details
Date Of Stay: May, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Michael
Traveler Reviews
Good Tags
Excellent experience...never disappoints
Stay Details
Date Of Stay: April, 2018
Trip Type:
Reviews Rating: Exceptional
Jake
Traveler Reviews
Good Tags
The staff was incredibly friendly and helpful and the hotel was beautiful! The room was spacious and clean. We loved the showerheads and the comfortable bed. I would highly recommend this hotel and I will definitely stay again on my next SF visit.
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Darren
Traveler Reviews
Good Tags
Lobby decor and late night menu
Bad Tags
The size of the rooms
Stay Details
Date Of Stay: March, 2018
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Excellent, Excellent and Excellent and
Stay Details
Date Of Stay: February, 2018
Trip Type: Senior Traveler
Reviews Rating: Exceptional
Inna
Traveler Reviews
Good Tags
The staff is amazing! They go above and beyond to provide the most hospitable service! The door men and bell boys provided exceptional service and the housekeepers cleaned up the room spotless! Front desk was welcoming and nice!
Bad Tags
There was absolutely nothing id change about the hotel, staff, and overall experience!
Stay Details
Date Of Stay: January, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Great location. Nice rooms.
Bad Tags
Not at the level of service I would expect for a 5 star rating. Our room was clean, but not SUPER clean. For example: there was lipstick/makeup smudges on the bathroom door that should have been obvious to the cleaner to wipe clean. AC did not work.
Stay Details
Date Of Stay: January, 2018
Trip Type: Family with Young Children
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The indoor pool and 24 hr gym was great. The bathroom in our suite was big and luxurious.
Bad Tags
Our room wasn’t ready when we arrived, which was understandable since it was New Years weekend. The charge to park was outrageous, $70/day
Stay Details
Date Of Stay: January, 2018
Trip Type: Family with Young Children
Reviews Rating: Good
Maila
Traveler Reviews
Good Tags
I love the location and the room!
Bad Tags
just keep up the cleanliness in the room and nice and elegant interior.
Stay Details
Date Of Stay: January, 2018
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Marco
Traveler Reviews
Good Tags
It was smack downtown, everything in walking distance.
Bad Tags
Nowhere to park under $40
Stay Details
Date Of Stay: December, 2017
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Perfect location for our stay, but the hotel itself was fabulous and classic but not too large. The rooms were very clean, stylish and updated. Quiet with everything you need! Coffee, refrigerator and robes!
Bad Tags
No, it was perfect
Stay Details
Date Of Stay: October, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The hotel is beautiful! The room are very comfortable and luxurious!
Bad Tags
There are no drawers in the room to put your clothes only a closet with hanger-
Stay Details
Date Of Stay: August, 2017
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Chrisd
Traveler Reviews
Good Tags
Beautiful historic hotel in great location. Nice rooms.
Bad Tags
Staff was lacking. I waited 15 minutes in line for check in with only two people at the desk and no one in front of me. I personally walked by the front desk and asked them to send up a bucket of ice. It never showed up even after repeated calling.
Stay Details
Date Of Stay: August, 2017
Trip Type: Traveling as Couple
Reviews Rating: Good

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