Arrival: Jul 6, 2020 Departure: Jul 7, 2020 1 Night, 1 Room, 2 Adults, 0 Children

Palace Hotel A Luxury Collection Hotel San Francisco

2 New Montgomery Street, San Francisco, California 94105 USA

Property Details

A skylit indoor pool on-site dining and a location next to public transportation in downtown San Francisco wow our guests at the non-smoking Palace Hotel a Luxury Collection Hotel San Francisco. The eight-floor Palace Hotel is housed in a landmark 1909 Beaux Arts building. The 553 non-smoking rooms feature traditional mahogany furnishings flat-panel TVs Wi-Fi (for a fee) and plush beds. Few places are more inviting for a swim than the skylit indoor pool. The legendary Garden Court restaurant features a famous Sunday brunch underneath an 80000-panel stained-glass dome. The hotel also has valet parking (for a fee) a fitness room a Japanese restaurant and a bar. One dog per room is allowed for a fee. The Palace Hotel is downtown next to the Montgomery Street BART station across from the Market Street trolley and four blocks northeast of Powell Street cable cars. Union Square is three blocks away. Japantown is less than two miles west and Fisherman's Wharf is less than two miles north. Walk to the Ferry Building less than a mile away. The hotel is 14 miles north of San Francisco International Airport and 20 miles northwest of Oakland International Airport. A stay at the Palace Hotel a Luxury Collection Hotel San Francisco is "like traveling back in time to a more romantic era" thanks to lavish rooms a skylit pool and a "magnificent" restaurant in the atrium.

Featured Amenities

  • Maid service
  • Newspaper
  • Parking lot
  • Two-line phone
  • Whirlpool
  • Refrigerator
  • Non-Smoking
  • Pets Allowed
  • Business Center
  • Restaurant

Palace Hotel A Luxury Collection Hotel San Francisco

2 New Montgomery Street, San Francisco, California 94105 USA|Show Map
Reviews

Palace Hotel A Luxury Collection Hotel San Francisco Guest Reviews

Total Traveler Rating

Total Traveler Rating
4/5


Based on 18 Reviews
Patrick
Traveler Reviews
Good Tags
High standard of accommodation and the main courtyard, wonderful Christmas decorations.
Bad Tags
The air temperature in the pool and exercise area was far too low to be comfortable. The beautiful pool was a big reason we chose this hotel and we only used it once during a 7 night stay because it was uncomfortably cold.
Stay Details
Date Of Stay: January, 2020
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The mattress was big, comfortable and it isolated movement extremely well.
Bad Tags
For a five-star hotel, the room was not as big as I expected and the bathroom was particularly small. The room wasn't as quiet as I expected either, as other rooms' bathrooms made loud clunking sounds that emanated through my room.
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Clean and well maintained rooms and public areas. Friendly staff.
Bad Tags
The food in the Garden Court restaurant was not up to the quality of the hotel.
Stay Details
Date Of Stay: December, 2019
Trip Type: Family with Teens
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
I was allergic to the laundry detergent. Didn't sleep at all. Staff compensated me with free breakfast which was nice.
Stay Details
Date Of Stay: November, 2019
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Location, service
Stay Details
Date Of Stay: November, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Craig
Traveler Reviews
Good Tags
The downstairs lobby was great, the elevators were fast and efficient
Bad Tags
The rooms were a little outdated
Stay Details
Date Of Stay: October, 2019
Trip Type: Business Traveler
Reviews Rating: Wonderful
Brent
Traveler Reviews
Good Tags
Bidet on toilets
Stay Details
Date Of Stay: July, 2019
Trip Type: Solo Traveler
Reviews Rating: Very Good
Chris
Traveler Reviews
Good Tags
The staff was amazing, everyone greets you and is pleasant. The property is super cool and very well preserved/redone. The pool was top notch and a movie was playing above the pool in the evening. An exceptional experience.
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Felicia
Traveler Reviews
Good Tags
The pool was very nice
Bad Tags
I reserved a room with double beds and a sofa. Once I got to the hotel they informed me that type room was not on the property. The room type is why I even booked the room. Very disappointing.
Stay Details
Date Of Stay: March, 2019
Trip Type: Group Traveler
Reviews Rating: Fair
Patrick
Traveler Reviews
Good Tags
Historical, good location, grand hall gorgeous.
Bad Tags
Trash from previous person, filthy vents, wobbly fixtures, dirty dishes, mean staff. Expensive internet, difficult electronics.
Stay Details
Date Of Stay: March, 2019
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Vance
Traveler Reviews
Bad Tags
There was a strike at the hotel so many services which should be offered at a hotel of this caliber were.not available (room service,full restaurant, bar, etc) Was not informed of this until check in. Highly dissatisfied. also angry protesters out front.
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Poor
Nelson
Traveler Reviews
Good Tags
Nightmare
Bad Tags
Workers were on strike and hotel did not advise and failed to change my room after two requests. Rooting employees started at 630am and went until 1030pm.. no sleep. Hotel services were not functioning due to lack of staff. No restaurant, sc etc
Stay Details
Date Of Stay: November, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Gregory
Traveler Reviews
Bad Tags
hotel was a disaster. workers were on strike and the protest was incredibly aggressive and confrontational, hotel staff was wholly unprepared to provide for the safety of their guest. hotel made no mention of protesters before we arrived
Stay Details
Date Of Stay: October, 2018
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Bad Tags
Valet parking is ridiculously priced.
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The lobby area
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Exceptional
Justin
Traveler Reviews
Good Tags
The common areas and the location
Bad Tags
Na
Stay Details
Date Of Stay: August, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Carlos
Traveler Reviews
Good Tags
The place is a real palace and its decorations are phenomenal
Bad Tags
Yes, the last day there was no hot water in the hotel. We had to inquire about the lack of hot water in the hotel, we were not informed of such situation and found extremely unpleasent that a hotel of the category of The Palace.
Stay Details
Date Of Stay: July, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The room was very large and nice and clean.
Bad Tags
The parking was expensive!
Stay Details
Date Of Stay: July, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Good

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