Arrival: Feb 21, 2019 Departure: Feb 22, 2019 1 Night, 1 Room, 2 Adults, 0 Children

Palace Hotel A Luxury Collection Hotel San Francisco

2 New Montgomery Street, San Francisco, California 94105 USA

Property Details

A skylit indoor pool on-site dining and a location next to public transportation in downtown San Francisco wow our guests at the non-smoking Palace Hotel a Luxury Collection Hotel San Francisco. The eight-floor Palace Hotel is housed in a landmark 1909 Beaux Arts building. The 553 non-smoking rooms feature traditional mahogany furnishings flat-panel TVs Wi-Fi (for a fee) and plush beds. Few places are more inviting for a swim than the skylit indoor pool. The legendary Garden Court restaurant features a famous Sunday brunch underneath an 80000-panel stained-glass dome. The hotel also has valet parking (for a fee) a fitness room a Japanese restaurant and a bar. One dog per room is allowed for a fee. The Palace Hotel is downtown next to the Montgomery Street BART station across from the Market Street trolley and four blocks northeast of Powell Street cable cars. Union Square is three blocks away. Japantown is less than two miles west and Fisherman's Wharf is less than two miles north. Walk to the Ferry Building less than a mile away. The hotel is 14 miles north of San Francisco International Airport and 20 miles northwest of Oakland International Airport. A stay at the Palace Hotel a Luxury Collection Hotel San Francisco is "like traveling back in time to a more romantic era" thanks to lavish rooms a skylit pool and a "magnificent" restaurant in the atrium.

Featured Amenities

  • Fitness center on-site
  • Indoor pool
  • Maid service
  • Newspaper
  • Parking lot
  • Two-line phone
  • Non-Smoking
  • Pets Allowed
  • Business Center
  • Restaurant

Palace Hotel A Luxury Collection Hotel San Francisco

2 New Montgomery Street, San Francisco, California 94105 USA|Show Map
Reviews

Palace Hotel A Luxury Collection Hotel San Francisco Guest Reviews

Total Traveler Rating

Total Traveler Rating
4/5


Based on 31 Reviews
Vance
Traveler Reviews
Bad Tags
There was a strike at the hotel so many services which should be offered at a hotel of this caliber were.not available (room service,full restaurant, bar, etc) Was not informed of this until check in. Highly dissatisfied. also angry protesters out front.
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Poor
Kelly
Traveler Reviews
Good Tags
Beautiful common spaces. Clean rooms. Central location.
Bad Tags
Marriott's refusal to provide fair compensation to employees caused guests to be awoken by the drums & shouts of protesters at 7am. Guests had to use a side entrance. An item of ours went missing and was never addressed, in spite of multiple visits/ c
Stay Details
Date Of Stay: November, 2018
Trip Type: Family with Young Children
Reviews Rating: Disappointing
Herbert
Traveler Reviews
Good Tags
The Hotel location and actual hotel itself was fine however it was dirty do to lack of cleaning.
Bad Tags
Hotel had a strike with most of its employees not working. When booking a 5 star hotel you expect things to be great this was a disaster all around! Hotel offered ZERO amenities! To say I am upset would be an understatement, I was ripped off!
Stay Details
Date Of Stay: October, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The property is gorgeous
Bad Tags
The strike ruined our stay- the staff of the hotel was so stressed that they didn't handle it well- we were moved TWICE to 3 different rooms to accommodate the hotel and The room wasn't cleaned!! it was BAD.
Stay Details
Date Of Stay: October, 2018
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The room was classy and cozy. The pool was amazing. Starbucks was right next door. Be sure to get a sundae at Ghirardelli in the Hotel.
Bad Tags
Expensive room service and lots of extra service charges. Costs about $25 to deliver anything to your room with charges and tip.
Stay Details
Date Of Stay: September, 2018
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Justin
Traveler Reviews
Good Tags
The common areas and the location
Bad Tags
Na
Stay Details
Date Of Stay: August, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Carlos
Traveler Reviews
Good Tags
The place is a real palace and its decorations are phenomenal
Bad Tags
Yes, the last day there was no hot water in the hotel. We had to inquire about the lack of hot water in the hotel, we were not informed of such situation and found extremely unpleasent that a hotel of the category of The Palace.
Stay Details
Date Of Stay: July, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Yvette
Traveler Reviews
Good Tags
The comfort of the sleeping areas was fabulous. Great pillows and beds. The staff was very personable and courteous.
Bad Tags
No.
Stay Details
Date Of Stay: July, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The room was very large and nice and clean.
Bad Tags
The parking was expensive!
Stay Details
Date Of Stay: July, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Bad Tags
Was not the room we were expecting for the amount we paid. Personally, we've stayed in better 4 star hotels.
Stay Details
Date Of Stay: May, 2018
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Fantastic hotel with a great history. Perfect location, all the comforts.
Stay Details
Date Of Stay: May, 2018
Trip Type:
Reviews Rating: Exceptional
Michael
Traveler Reviews
Good Tags
Excellent experience...never disappoints
Stay Details
Date Of Stay: April, 2018
Trip Type:
Reviews Rating: Exceptional
Jake
Traveler Reviews
Good Tags
The staff was incredibly friendly and helpful and the hotel was beautiful! The room was spacious and clean. We loved the showerheads and the comfortable bed. I would highly recommend this hotel and I will definitely stay again on my next SF visit.
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Darren
Traveler Reviews
Good Tags
Lobby decor and late night menu
Bad Tags
The size of the rooms
Stay Details
Date Of Stay: March, 2018
Trip Type: Business Traveler
Reviews Rating: Exceptional
Bob
Traveler Reviews
Good Tags
As nice of hotel that you can find in San Francisco
Stay Details
Date Of Stay: February, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Excellent, Excellent and Excellent and
Stay Details
Date Of Stay: February, 2018
Trip Type: Senior Traveler
Reviews Rating: Exceptional
Danica
Traveler Reviews
Good Tags
Super friendly staff!! Everyone from the doorman to house cleaning!
Bad Tags
Super friendly staff. The doormen were friendly and helpful. Would stay here again :-)
Stay Details
Date Of Stay: February, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Inna
Traveler Reviews
Good Tags
The staff is amazing! They go above and beyond to provide the most hospitable service! The door men and bell boys provided exceptional service and the housekeepers cleaned up the room spotless! Front desk was welcoming and nice!
Bad Tags
There was absolutely nothing id change about the hotel, staff, and overall experience!
Stay Details
Date Of Stay: January, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Maila
Traveler Reviews
Good Tags
I love the location and the room!
Bad Tags
just keep up the cleanliness in the room and nice and elegant interior.
Stay Details
Date Of Stay: January, 2018
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Sharon
Traveler Reviews
Good Tags
Elegant. Top notch Cleaniness. Staff friendly and helpful. Attention to detail such as coming in the afternoon and turning down sheets and laying chocolates on sheets and setting down fresh slippers. Perfect location.
Stay Details
Date Of Stay: December, 2017
Trip Type: Group Traveler
Reviews Rating: Exceptional
Marco
Traveler Reviews
Good Tags
It was smack downtown, everything in walking distance.
Bad Tags
Nowhere to park under $40
Stay Details
Date Of Stay: December, 2017
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Perfect location for our stay, but the hotel itself was fabulous and classic but not too large. The rooms were very clean, stylish and updated. Quiet with everything you need! Coffee, refrigerator and robes!
Bad Tags
No, it was perfect
Stay Details
Date Of Stay: October, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Great location. Room and all common areas were kept clean.
Stay Details
Date Of Stay: September, 2017
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Shawn
Traveler Reviews
Good Tags
Service was attentive and timely. Location was great. Pool and workout area were great.
Bad Tags
Parking is ridiculous. Rooms are very small. No coffee in rooms. Must order $15 pot of coffee. AC did not work. Offered to bring me a fan. lol. Really? For a 5 star? Cmon
Stay Details
Date Of Stay: August, 2017
Trip Type: Traveling as Couple
Reviews Rating: Good
Chrisd
Traveler Reviews
Good Tags
Beautiful historic hotel in great location. Nice rooms.
Bad Tags
Staff was lacking. I waited 15 minutes in line for check in with only two people at the desk and no one in front of me. I personally walked by the front desk and asked them to send up a bucket of ice. It never showed up even after repeated calling.
Stay Details
Date Of Stay: August, 2017
Trip Type: Traveling as Couple
Reviews Rating: Good
Leticia
Traveler Reviews
Good Tags
Exellent staff,friendly, professional always willing to go the extra mile to deliver there best service.They book my tours and made sure of the most minor detail.My boarding passes where ready for me while i was touring the city. Room was the bes.Amezing
Bad Tags
No
Stay Details
Date Of Stay: July, 2017
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was great for my needs that weekend.
Bad Tags
The room was pretty compact for having a king bed, also when I opened the curtains, I was face to face with the person around the corner from me. Old hotel has character, but not sound proof at all, kids running the hall at 7:30am was not ideal.
Stay Details
Date Of Stay: July, 2017
Trip Type: Solo Traveler
Reviews Rating: Good
Stefanie
Traveler Reviews
Good Tags
The glamour , beauty, history , continental breakfast
Bad Tags
Confusion of getting continental breakfast
Stay Details
Date Of Stay: July, 2017
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Mike
Traveler Reviews
Good Tags
Room was super clean and super quiet. From check in to check everything was great. This will become our new place to stay while in SF.
Stay Details
Date Of Stay: April, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Eric
Traveler Reviews
Good Tags
The building itself was gorgeous. It takes your breath away.
Stay Details
Date Of Stay: February, 2017
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Marian
Traveler Reviews
Good Tags
The very pretty, the bed was comfortable, and it was very nice. The hotel was beautiful. The staff was very welcoming and very professional.
Bad Tags
No
Stay Details
Date Of Stay: February, 2017
Trip Type: Family with Young Children
Reviews Rating: Exceptional

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