Arrival: Feb 20, 2020 Departure: Feb 21, 2020 1 Night, 1 Room, 2 Adults, 0 Children

Palace Hotel A Luxury Collection Hotel San Francisco

2 New Montgomery Street, San Francisco, California 94105 USA

Property Details

A skylit indoor pool on-site dining and a location next to public transportation in downtown San Francisco wow our guests at the non-smoking Palace Hotel a Luxury Collection Hotel San Francisco. The eight-floor Palace Hotel is housed in a landmark 1909 Beaux Arts building. The 553 non-smoking rooms feature traditional mahogany furnishings flat-panel TVs Wi-Fi (for a fee) and plush beds. Few places are more inviting for a swim than the skylit indoor pool. The legendary Garden Court restaurant features a famous Sunday brunch underneath an 80000-panel stained-glass dome. The hotel also has valet parking (for a fee) a fitness room a Japanese restaurant and a bar. One dog per room is allowed for a fee. The Palace Hotel is downtown next to the Montgomery Street BART station across from the Market Street trolley and four blocks northeast of Powell Street cable cars. Union Square is three blocks away. Japantown is less than two miles west and Fisherman's Wharf is less than two miles north. Walk to the Ferry Building less than a mile away. The hotel is 14 miles north of San Francisco International Airport and 20 miles northwest of Oakland International Airport. A stay at the Palace Hotel a Luxury Collection Hotel San Francisco is "like traveling back in time to a more romantic era" thanks to lavish rooms a skylit pool and a "magnificent" restaurant in the atrium.

Featured Amenities

  • Fitness center on-site
  • Indoor pool
  • Maid service
  • Newspaper
  • Parking lot
  • Two-line phone
  • Non-Smoking
  • Pets Allowed
  • Business Center
  • Restaurant

Palace Hotel A Luxury Collection Hotel San Francisco

2 New Montgomery Street, San Francisco, California 94105 USA|Show Map
Reviews

Palace Hotel A Luxury Collection Hotel San Francisco Guest Reviews

Total Traveler Rating

Total Traveler Rating
4/5


Based on 26 Reviews
Patrick
Traveler Reviews
Good Tags
High standard of accommodation and the main courtyard, wonderful Christmas decorations.
Bad Tags
The air temperature in the pool and exercise area was far too low to be comfortable. The beautiful pool was a big reason we chose this hotel and we only used it once during a 7 night stay because it was uncomfortably cold.
Stay Details
Date Of Stay: January, 2020
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The mattress was big, comfortable and it isolated movement extremely well.
Bad Tags
For a five-star hotel, the room was not as big as I expected and the bathroom was particularly small. The room wasn't as quiet as I expected either, as other rooms' bathrooms made loud clunking sounds that emanated through my room.
Stay Details
Date Of Stay: January, 2020
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Clean and well maintained rooms and public areas. Friendly staff.
Bad Tags
The food in the Garden Court restaurant was not up to the quality of the hotel.
Stay Details
Date Of Stay: December, 2019
Trip Type: Family with Teens
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
I was allergic to the laundry detergent. Didn't sleep at all. Staff compensated me with free breakfast which was nice.
Stay Details
Date Of Stay: November, 2019
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Location, service
Stay Details
Date Of Stay: November, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Craig
Traveler Reviews
Good Tags
The downstairs lobby was great, the elevators were fast and efficient
Bad Tags
The rooms were a little outdated
Stay Details
Date Of Stay: October, 2019
Trip Type: Business Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Room size
Bad Tags
Pillows
Stay Details
Date Of Stay: July, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Chris
Traveler Reviews
Good Tags
The staff was amazing, everyone greets you and is pleasant. The property is super cool and very well preserved/redone. The pool was top notch and a movie was playing above the pool in the evening. An exceptional experience.
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Felicia
Traveler Reviews
Good Tags
The pool was very nice
Bad Tags
I reserved a room with double beds and a sofa. Once I got to the hotel they informed me that type room was not on the property. The room type is why I even booked the room. Very disappointing.
Stay Details
Date Of Stay: March, 2019
Trip Type: Group Traveler
Reviews Rating: Fair
Padowithz
Traveler Reviews
Good Tags
The staff
Bad Tags
No
Stay Details
Date Of Stay: December, 2018
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Vance
Traveler Reviews
Bad Tags
There was a strike at the hotel so many services which should be offered at a hotel of this caliber were.not available (room service,full restaurant, bar, etc) Was not informed of this until check in. Highly dissatisfied. also angry protesters out front.
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Poor
Kelly
Traveler Reviews
Good Tags
Beautiful common spaces. Clean rooms. Central location.
Bad Tags
Marriott's refusal to provide fair compensation to employees caused guests to be awoken by the drums & shouts of protesters at 7am. Guests had to use a side entrance. An item of ours went missing and was never addressed, in spite of multiple visits/ c
Stay Details
Date Of Stay: November, 2018
Trip Type: Family with Young Children
Reviews Rating: Disappointing
Nelson
Traveler Reviews
Good Tags
Nightmare
Bad Tags
Workers were on strike and hotel did not advise and failed to change my room after two requests. Rooting employees started at 630am and went until 1030pm.. no sleep. Hotel services were not functioning due to lack of staff. No restaurant, sc etc
Stay Details
Date Of Stay: November, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Herbert
Traveler Reviews
Good Tags
The Hotel location and actual hotel itself was fine however it was dirty do to lack of cleaning.
Bad Tags
Hotel had a strike with most of its employees not working. When booking a 5 star hotel you expect things to be great this was a disaster all around! Hotel offered ZERO amenities! To say I am upset would be an understatement, I was ripped off!
Stay Details
Date Of Stay: October, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Gregory
Traveler Reviews
Bad Tags
hotel was a disaster. workers were on strike and the protest was incredibly aggressive and confrontational, hotel staff was wholly unprepared to provide for the safety of their guest. hotel made no mention of protesters before we arrived
Stay Details
Date Of Stay: October, 2018
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Bad Tags
Valet parking is ridiculously priced.
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Paul
Traveler Reviews
Good Tags
Beautiful building. Bar and dining areas are amazing.
Bad Tags
Room was warm and ac didn''t work. Basic room, more 4 star than 5.
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The lobby area
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Fantastic hotel with a great history. Perfect location, all the comforts.
Stay Details
Date Of Stay: May, 2018
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff...comfort of bed
Stay Details
Date Of Stay: April, 2018
Trip Type: Business Traveler
Reviews Rating: Exceptional
Michael
Traveler Reviews
Good Tags
Excellent experience...never disappoints
Stay Details
Date Of Stay: April, 2018
Trip Type:
Reviews Rating: Exceptional
Jake
Traveler Reviews
Good Tags
The staff was incredibly friendly and helpful and the hotel was beautiful! The room was spacious and clean. We loved the showerheads and the comfortable bed. I would highly recommend this hotel and I will definitely stay again on my next SF visit.
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Darren
Traveler Reviews
Good Tags
Lobby decor and late night menu
Bad Tags
The size of the rooms
Stay Details
Date Of Stay: March, 2018
Trip Type: Business Traveler
Reviews Rating: Exceptional
Yvonne
Traveler Reviews
Good Tags
Beautiful iconic hotel. Fantastic location, helpful staff, spotless rooms, comfortable beds. All around fabulous experience!
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Bob
Traveler Reviews
Good Tags
As nice of hotel that you can find in San Francisco
Stay Details
Date Of Stay: February, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Excellent, Excellent and Excellent and
Stay Details
Date Of Stay: February, 2018
Trip Type: Senior Traveler
Reviews Rating: Exceptional

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