Arrival: Feb 19, 2019 Departure: Feb 20, 2019 1 Night, 1 Room, 2 Adults, 0 Children

Sheraton Fishermans Wharf

2500 Mason Street, San Francisco, California 94133 USA

Property Details

You can't get much closer to the myriad attractions of San Francisco's famed waterfront than the non-smoking Sheraton Fisherman's Wharf which wins plaudits from our guests for its comfortable rooms as well as its central location. The hotel has 531 rooms which have bright modern furnishings with ample desk space and 42-inch flat-panel TVs. In-room Wi-Fi is available for a fee but it's free in the lobby. There are a business center and a fitness center on-site. A heated outdoor pool is a favorite gathering place and the hotel has an outdoor lounge complete with fire pits in the evening and a breakfast restaurant. Parking is available (for a fee) and the hotel is pet-friendly. A cable car line passes right by the Sheraton and the popular Pier 39 is only a 10-minute walk. The neighborhood is perfect for strolling dining and shopping with the Cannery Shopping Center less than a mile away. Ghirardelli Square is also less than a mile. The hotel is 16 miles from San Francisco International Airport and 21 miles from Oakland International Airport. Surrounded by some of San Francisco's leading attractions the fun and stylish Sheraton Fisherman's Wharf is "close to everything" and offers our guests "excellent service" "very clean" rooms and "friendly staff."

Featured Amenities

  • Dry cleaning
  • TV
  • alarm clock
  • High speed internet access for laptop in public ar
  • ATM/Cash machine
  • Bilingual staff
  • Pets Allowed
  • Non-Smoking
  • Business Center
  • Florist

Sheraton Fishermans Wharf

2500 Mason Street, San Francisco, California 94133 USA|Show Map
Reviews

Sheraton Fishermans Wharf Guest Reviews

Total Traveler Rating

Total Traveler Rating
4/5


Based on 87 Reviews
Verified Hotel Guest
Traveler Reviews
Good Tags
Location and cleanliness
Bad Tags
Hotel Parking expensive but of course it is San Francisco.
Stay Details
Date Of Stay: February, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Location, clean, amenities
Bad Tags
Does not come with breakfast you have to pay for it... ihop up the street
Stay Details
Date Of Stay: February, 2019
Trip Type:
Reviews Rating: Exceptional
Georgina
Traveler Reviews
Good Tags
The rooms were fine.
Bad Tags
The first day there was construction work going on on the frog top and started 8 am. The second night, the guests above us started banging at the door at 2 am. And did it several times. Very difficult to sleep.
Stay Details
Date Of Stay: February, 2019
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
Great location, friendly staff, clean and comfortable rooms.
Bad Tags
Space is cramped for rooms with two queens. Room with single king felt better.
Stay Details
Date Of Stay: January, 2019
Trip Type: Family with Young Children
Reviews Rating: Very Good
Gabriel
Traveler Reviews
Good Tags
Location
Bad Tags
Too noise Do not have the basic services for a 4 star hotel
Stay Details
Date Of Stay: January, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location is perfect!
Bad Tags
Tub/shower area could use an update. Room was otherwise updated very nicely.
Stay Details
Date Of Stay: January, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
There was light construction one of the nights
Stay Details
Date Of Stay: January, 2019
Trip Type: Family with Young Children
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Located a block or two from Pier 39. Tons of restaurants within a walking distance.
Stay Details
Date Of Stay: January, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Angie
Traveler Reviews
Good Tags
Great Hotel
Bad Tags
Nope
Stay Details
Date Of Stay: January, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Robert
Traveler Reviews
Good Tags
LOCATION WAS PERFECT FOR US.
Bad Tags
WAS VERY VERY DISAPPOINTED IN THE PARKING. THEY EXPECT GUEST TO PAY 70.OO FOR PARKING. I WILL NEVER GO THERE AGAIN.
Stay Details
Date Of Stay: January, 2019
Trip Type:
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff & hotel nice Beds super comfy
Bad Tags
my reservation stated city view with pool access & I didnt get either :(
Stay Details
Date Of Stay: January, 2019
Trip Type: Group Traveler
Reviews Rating: Good
Peter
Traveler Reviews
Good Tags
Small but beautiful rooms with big TVs and Starbucks coffee
Bad Tags
Very expensive ($62/night) parking that the staff tried to scare you into using (we parked on the street); old and shabby outside appearance; bad area at night (we saw a drunken fight while waiting to check in and there were homeless people bedding down
Stay Details
Date Of Stay: January, 2019
Trip Type: Family with Teens
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was great.
Bad Tags
Parking for one small car is $72/ per day. Funny they did not advertise that. Absolutely ridiculous. Rooms are very old and hotel walls are thin.
Stay Details
Date Of Stay: January, 2019
Trip Type: Family with Teens
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
The attitude of the stuff, most of them couldn't care less
Stay Details
Date Of Stay: January, 2019
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Close walking distance from everything
Bad Tags
Parking price at hotel was expensive
Stay Details
Date Of Stay: January, 2019
Trip Type:
Reviews Rating: Exceptional
Cynthia
Traveler Reviews
Good Tags
Great value in the center and walking distance of many different places
Stay Details
Date Of Stay: January, 2019
Trip Type: Group Traveler
Reviews Rating: Exceptional
Richard
Traveler Reviews
Good Tags
Lacks charm and ambiance but great location, very nice comfortable room, very satisfied.
Stay Details
Date Of Stay: January, 2019
Trip Type:
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
location
Bad Tags
parking price
Stay Details
Date Of Stay: January, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Bad Tags
Parking fees are ridiculous. While this is a trend around S.F. and expected, it's rather silly when a guest at the same hotel. Should be noted/part of the price. $65 a night for a car space without liability for theft is wrong.
Stay Details
Date Of Stay: December, 2018
Trip Type: Family with Teens
Reviews Rating: Wonderful
Paul
Traveler Reviews
Good Tags
Close to fisherman warf
Stay Details
Date Of Stay: December, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Markus
Traveler Reviews
Good Tags
Location was as advertised. Rooms were well decorated and TVs are good sized.
Bad Tags
Parking was $72 per day! Room service did not have the food that was listed on the menu. Computer station would not print. Really small bathrooms. We had a downstairs room and it was very loud and woke us up in the morning with street noise.
Stay Details
Date Of Stay: December, 2018
Trip Type: Traveling as Couple
Reviews Rating: Poor
Suleman
Traveler Reviews
Bad Tags
Parking fee was $60.00 a day!
Stay Details
Date Of Stay: December, 2018
Trip Type: Solo Traveler
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
location
Bad Tags
beding sheet problem
Stay Details
Date Of Stay: November, 2018
Trip Type: Family with Young Children
Reviews Rating: Poor
Ocean
Traveler Reviews
Good Tags
 the night manager was awesome. He greeted us with enthusiasm and was very attentive. After a long road trip his kindness was what we needed. When we checked out the three gentlemen were funny and full of genuine joy which made my family smile
Bad Tags
Jennifer, the concierge was not pleasant. Her phone that was in her pocket seemed to be more important than the questions that I was asking about the area... she did not give my questions her full attention
Stay Details
Date Of Stay: November, 2018
Trip Type: Family with Teens
Reviews Rating: Exceptional
Amparo
Traveler Reviews
Good Tags
Excellent, fantastic.
Stay Details
Date Of Stay: November, 2018
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The bed was incredibly comfortable. Perhaps the most comfortable bed overall (mattress, pillows, comforter) I've ever slept in during travel. I've already rebooked for an upcoming work trip just for this reason.
Bad Tags
I didn't have any issue but I did overhear another person having a issue with the cleanliness of the shared space during the breakfast hour. I didn't have enough extra time in my morning to have breakfast there so I didn't see it myself.
Stay Details
Date Of Stay: November, 2018
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The location of the hotel and the cleanliness.
Bad Tags
60$ a day for parking
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The filtering on the website met my expectation and the location was so perfect!
Bad Tags
I wish the parking was listed either next to the hotel Options or when booking to give a heads up. The parking was $50 extra dollars a night so that was an additional $150. Otherwise no complaints!
Stay Details
Date Of Stay: November, 2018
Trip Type:
Reviews Rating: Exceptional
Sara
Traveler Reviews
Good Tags
nice and clean
Bad Tags
needs a little updating
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Ronald
Traveler Reviews
Good Tags
We visit San Francisco about 7 times a year and this is our most favorite place to stay near Fisherman's Wharf. This visit we were celebrating our 34 wedding anniversary and Check-in hostess had some chocolates,popcorn and a card delivered to our rm.
Bad Tags
If I 'have" say something...I guess they could remodel the lobby, to match the newly remodeled rooms.Otherwise, they're doing everything right!
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
connie
Traveler Reviews
Good Tags
Great staff
Stay Details
Date Of Stay: November, 2018
Trip Type: Couple
Reviews Rating: Excellent
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff was excellent
Bad Tags
Our room was by a very noisy street
Stay Details
Date Of Stay: October, 2018
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Jandres
Traveler Reviews
Good Tags
Best service I have gotten in years! Very friendly and accommodating staff. The room was comfortable and very clean.
Stay Details
Date Of Stay: October, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Kyoungtaek
Traveler Reviews
Good Tags
it is location is wonderful. Good location on north point and fisherman's wharf.
Bad Tags
it is facilities are old or does not properly work. But, very expensive.. both accomodation and parking fee.
Stay Details
Date Of Stay: October, 2018
Trip Type: Family with Young Children
Reviews Rating: Very Good
James
Traveler Reviews
Good Tags
They were courteous and respectful. Service was great, rooms were great. They even provided us newlyweds with some wine, chocolates, popcorn & pistachios!
Bad Tags
No
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location, location, location
Bad Tags
They have removed all the mini-fridge & microwave from the rooms. You have to pay to get them back in the room to use. The noise level is terrible. You can even hear full conversations from people walking down the street from the 3rd floor.
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Good
Christine
Traveler Reviews
Good Tags
Out of 4 hotels that I stayed at this past week, It felt the most cozy/ like home:)
Bad Tags
The elevator towards the back of the hotel felt a bit dated/junky Street noise in the bedroom, and also hearing footsteps/creaking from the Floor above
Stay Details
Date Of Stay: September, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location is the most convenient! Walking distance to Fishemans wharf and many other attractions. A little pricy but worth the money.
Stay Details
Date Of Stay: September, 2018
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Rick
Traveler Reviews
Good Tags
loved the location.
Bad Tags
Didn't like for the high overnight parking charges of $59 per night.
Stay Details
Date Of Stay: August, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Best location ever - an easy walk to everything you'd want to see at the waterfront, while still feeling somewhat secluded and not overrun by the waterfront crowds. Easy acces to streetcar for getting around town. Some construction going on insid
Bad Tags
Concierge seemed a little bit on autopilot, or just not engaged enough to offer suggestions beyond the usual stack of coupons for tourist activities. You have to do your own research.
Stay Details
Date Of Stay: August, 2018
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Bad Tags
The staff was not friendly and made it obvious they didn't like their jobs. Think of a hotel staffed by hospital kids This at most a 3 star - IF the staff was friendly
Stay Details
Date Of Stay: August, 2018
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Location location location
Stay Details
Date Of Stay: August, 2018
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Bad Tags
When paying $--- a night for a room that is supposed to be $---/night, I would expect that WiFi would be included. Also, it was cheaper to park across the street than on the hotel premises
Stay Details
Date Of Stay: August, 2018
Trip Type:
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location.
Bad Tags
The room was very basic and small. Did not feel like a 4 star experience. There was no refrigerator and felt more like a stripped down version of 3 star hotel.
Stay Details
Date Of Stay: July, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Lori
Traveler Reviews
Good Tags
Perfect location! Although close to everything it was very quiet at night. Front desk staff was very friendly and thorough. Very happy with our stay and would stay here again.
Stay Details
Date Of Stay: July, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location to Fishermans Wharf, trolly, and ferry amazing.
Stay Details
Date Of Stay: July, 2018
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The beds and cleanliness
Bad Tags
The noise
Stay Details
Date Of Stay: July, 2018
Trip Type:
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Our room was extremely small. I dont understand why they'are have so many furnitures in such a tiny room. No decor. Customer service was not accommodating
Stay Details
Date Of Stay: July, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was great and staff was helpful and courteous.
Bad Tags
The room was on the floor level and I could hear everything from the street, even conversations outside my window.
Stay Details
Date Of Stay: June, 2018
Trip Type:
Reviews Rating: Wonderful
Christopher
Traveler Reviews
Good Tags
Good location for walking Fishermans wharf area
Bad Tags
The room was to close to the street. Just to much traffic noise in the first floor
Stay Details
Date Of Stay: June, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Kim
Traveler Reviews
Good Tags
Location and room spac
Bad Tags
The hotel was under construction. A lot of people in our floor the day of our check out.
Stay Details
Date Of Stay: June, 2018
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
This hotel had an extremely pleasant and helpful staff.
Bad Tags
This hotel had $65 per day parking which immediately took away from the cost saving I thought  had done. There were insects, so we changed rooms, there was no microwave in room or in the lobby so you have to pay for room service to heat your food.
Stay Details
Date Of Stay: June, 2018
Trip Type:
Reviews Rating: Very Poor
Brandon
Traveler Reviews
Bad Tags
Food items were way overpriced even for a hotel.
Stay Details
Date Of Stay: June, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Good
Josette
Traveler Reviews
Good Tags
It was close to everything
Bad Tags
No
Stay Details
Date Of Stay: May, 2018
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
was driving long. they let me check in early morning. parking was good too for the area drive in drive out as much. room was spacious .
Bad Tags
not sure if it was the corridor or next room but i could hear some noises of people .
Stay Details
Date Of Stay: May, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The cost for the quality.
Bad Tags
The hotel was undergoing construction, which made things noisy and unkept through the hallways.
Stay Details
Date Of Stay: May, 2018
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Very good location near Fishermans wharf and a lot of tours
Bad Tags
Hotel is still doing updates and we had construction in rooms around ours starting at 7am.
Stay Details
Date Of Stay: May, 2018
Trip Type: Family with Teens
Reviews Rating: Pleasant
Tishany
Traveler Reviews
Good Tags
Clan room and friendly porter
Bad Tags
Massive remodeling . Scary looking hallways
Stay Details
Date Of Stay: May, 2018
Trip Type:
Reviews Rating: Good
Gary
Traveler Reviews
Good Tags
The staff was very friendly and helpful. Great place to stay.
Stay Details
Date Of Stay: May, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Nothing! It was a terrible experience. The staff was rude and unaccomodatiomg. We wasted several hours with room issues. The hotel overbooked and many people were angry in lobby and without rooms. NEVER RECOMMEND THIS HOTEL.
Bad Tags
You should of vetted this hotel better.
Stay Details
Date Of Stay: May, 2018
Trip Type: Family with Teens
Reviews Rating: Very Poor
Michael
Traveler Reviews
Good Tags
Location close to Pier 39 Fisherman's Wharf was wonderful.
Bad Tags
4-star rating is a stretch aspiration! Sheraton seem to be shifting its strategy from Hotel Perfection to mediocrity. This is a time-sharing hotel, the place is run-down, poorly maintained and definitely not a 4-star. Please lower the expectations.
Stay Details
Date Of Stay: April, 2018
Trip Type:
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Hotel location is very closed to Pier 39. Easy to walk around the hotel and check all the touristy spots.
Bad Tags
Room is too noisy. You can hear the sound of people walking outside and the ice-making machine all night. Also, there is no fridge in the room.
Stay Details
Date Of Stay: April, 2018
Trip Type: Solo Traveler
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was great!
Bad Tags
I was a bit disappointed. This is a Sheraton! I expected better room quality. It was very outdated and the view we had wasn't the best. The beds were a bit too firm. But the pillows were great! Overall, for the price it was still worth it.
Stay Details
Date Of Stay: April, 2018
Trip Type: Family with Teens
Reviews Rating: Pleasant
Bruce
Traveler Reviews
Good Tags
The price and its location
Stay Details
Date Of Stay: April, 2018
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was a plus, within walking distance to Pier 39 and Fisherman's Wharf.
Bad Tags
Please be mindful that overnight parking at the hotel is $56 per night not including tax.
Stay Details
Date Of Stay: April, 2018
Trip Type: Family with Young Children
Reviews Rating: Pleasant
Gary
Traveler Reviews
Good Tags
I travel quite a bit For business and was actually looking forward to fllling out this survey. This hotel should be rated a 3 star or less. There is no way this should be listed in the 4 start category. It is false advertising. The rooms are dated
Stay Details
Date Of Stay: March, 2018
Trip Type: Business Traveler
Reviews Rating: Disappointing
Michelle
Traveler Reviews
Good Tags
The location was amazing
Bad Tags
This hotel was rundown and was in desperate need of repairs and remodel.. I did not feel safe in our room and was barely able to sleep . Our windows were not secured at all and I had to put them back on the tracks but they were not able to be locked.
Stay Details
Date Of Stay: March, 2018
Trip Type: Family with Teens
Reviews Rating: Poor
Alyssa
Traveler Reviews
Good Tags
Location was convenient to Fisherman's Wharf, Ghirardelli Square, cable cars, etc.
Bad Tags
Our check-in was delayed and I had to waste a bunch of time standing in a long line a total of 4 times to check on the room. Very frustrating after a very long day of travel. Tub had a rust ring and there was no light-blocking shade for the window in room
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Bad Tags
Clearly in need of renovation. It's simply to old and worn out for a 4 star level.
Stay Details
Date Of Stay: March, 2018
Trip Type: Solo Traveler
Reviews Rating: Fair
Irene
Traveler Reviews
Good Tags
Location
Bad Tags
Hotel room stunk and was outdated. You could also hear people walking around upstairs because the floor creaked very loudly. We asked if we could move but staff said no double bed rooms available. I would appreciate a refund ..not 4 star!
Stay Details
Date Of Stay: March, 2018
Trip Type:
Reviews Rating: Disappointing
Richard
Traveler Reviews
Good Tags
Everything was great.
Bad Tags
being on the first floor in the morning sucked down to bring able to hear all the traffic coming through.
Stay Details
Date Of Stay: March, 2018
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location to dining and attractions
Bad Tags
The bed was not a normal Sheraton bed...not comfy at all. I ended up taking off the comforter from the other bed to make it more comfortable. The bed comfort is a big deal to me so I would probably not choose to stay here again because of that.
Stay Details
Date Of Stay: March, 2018
Trip Type: Business Traveler
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Great location. Nice decor
Bad Tags
The express lounge for gold/platinum members, lack of a proper restaurant.
Stay Details
Date Of Stay: March, 2018
Trip Type:
Reviews Rating: Very Good
Nancy
Traveler Reviews
Good Tags
The location was perfect
Bad Tags
There was an additional $56 per night added to Park my car!!! That is ridiculous and should be stated before I take the hotel!!!! Also, there was no hot tub which was seriously disappointing.
Stay Details
Date Of Stay: March, 2018
Trip Type: Group Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Bad Tags
Parking is way too expensive
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
the location was great as well as the staff
Bad Tags
we had a non smoking room but it smelled like smoke
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Location. Very close to fisherman’s wharf.
Bad Tags
The bedsheet is not very clean
Stay Details
Date Of Stay: February, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Love the location. It is nice they will be doing a complete remodel.
Bad Tags
Did not get a choice in bed size. We were given two double size beds. Beds were very uncomfortable for 2 people to sleep in same bed.
Stay Details
Date Of Stay: February, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Mark
Traveler Reviews
Good Tags
Location was convenient.
Bad Tags
Rust around fitting in tub. Bathroom tiny. Room was ground floor with awful view of buses. Slow checkin. Hotel charged $60 for parking--exorbitant. Room was cramped. 4 star rating was not equivalent to the quality 2.5 and 3 star facilities.
Stay Details
Date Of Stay: February, 2018
Trip Type: Family with Teens
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was great, just one block away from Fisherman’s Wharf.
Bad Tags
Issues with the key cards for the elevator and parking were a pain. We had to cards reissued twice during our 2 night stay.
Stay Details
Date Of Stay: February, 2018
Trip Type: Family with Young Children
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
location
Bad Tags
very small bathroom and did not look like 4 star hotel
Stay Details
Date Of Stay: February, 2018
Trip Type: Family with Teens
Reviews Rating: Wonderful
Gregory
Traveler Reviews
Bad Tags
Rooms are in horrible location.Paper thin walls.You can't sleep and kept up all night with traffic from main driveway.Have never been in a hotel anywhere with room on first floor right at valet.Maid service poor also. Definitely not a 4 star quality hotel
Stay Details
Date Of Stay: February, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
John
Traveler Reviews
Good Tags
The lobby was clean and felt new. Location was great (1 block to fisherman’s ward pier.
Stay Details
Date Of Stay: February, 2018
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Leif Erik
Traveler Reviews
Good Tags
The location is ideal for tourists, and also for business everything is quite near. Also it is the only one with a pool in that area (which could be a little bit more heated)
Bad Tags
No real bar for the evening
Stay Details
Date Of Stay: February, 2018
Trip Type: Business Traveler
Reviews Rating: Very Good
April
Traveler Reviews
Good Tags
Great location near the wharf and a lot of activities. Nice rooms. Clean.
Bad Tags
Large hotel with lots of hallways and doors. ALOT of $$ for parking. Bathroom needs updating as it has a lot of patchwork done.
Stay Details
Date Of Stay: February, 2018
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Kenneth
Traveler Reviews
Good Tags
Location
Bad Tags
The hotel is far from a 4star hotel. It's more like a two star. And we were kept up every night because of noises.
Stay Details
Date Of Stay: February, 2018
Trip Type:
Reviews Rating: Very Poor
Brian
Traveler Reviews
Good Tags
Great location and staff and decor
Bad Tags
No free WiFi was horrible
Stay Details
Date Of Stay: February, 2018
Trip Type: Group Traveler
Reviews Rating: Very Good

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