Arrival: Jul 12, 2020 Departure: Jul 13, 2020 1 Night, 1 Room, 2 Adults, 0 Children

Sheraton Fishermans Wharf

2500 Mason Street, San Francisco, California 94133 USA

Property Details

You can't get much closer to the myriad attractions of San Francisco's famed waterfront than the non-smoking Sheraton Fisherman's Wharf which wins plaudits from our guests for its comfortable rooms as well as its central location. The hotel has 531 rooms which have bright modern furnishings with ample desk space and 42-inch flat-panel TVs. In-room Wi-Fi is available for a fee but it's free in the lobby. There are a business center and a fitness center on-site. A heated outdoor pool is a favorite gathering place and the hotel has an outdoor lounge complete with fire pits in the evening and a breakfast restaurant. Parking is available (for a fee) and the hotel is pet-friendly. A cable car line passes right by the Sheraton and the popular Pier 39 is only a 10-minute walk. The neighborhood is perfect for strolling dining and shopping with the Cannery Shopping Center less than a mile away. Ghirardelli Square is also less than a mile. The hotel is 16 miles from San Francisco International Airport and 21 miles from Oakland International Airport. Surrounded by some of San Francisco's leading attractions the fun and stylish Sheraton Fisherman's Wharf is "close to everything" and offers our guests "excellent service" "very clean" rooms and "friendly staff."

Featured Amenities

  • Fitness center on-site
  • Hairdryer
  • Laundry/Valet service
  • Parking lot
  • Parking
  • Safe Deposit Box
  • Non-Smoking
  • Pets Allowed
  • Business Center
  • Florist

Sheraton Fishermans Wharf

2500 Mason Street, San Francisco, California 94133 USA|Show Map
Reviews

Sheraton Fishermans Wharf Guest Reviews

Total Traveler Rating

Total Traveler Rating
4/5


Based on 64 Reviews
Giovanni
Traveler Reviews
Good Tags
Great location, excellent service from all staff. Front desk check in was exceptional. Overall impressive performance by staff.
Stay Details
Date Of Stay: February, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location great, comfortable roomno
Stay Details
Date Of Stay: December, 2019
Trip Type: Family with Young Children
Reviews Rating: Exceptional
James
Traveler Reviews
Good Tags
Location within the Fishermans Wharf neighborhood was great. Very clean room and very attentive staff.
Bad Tags
Parking fee was exorbitant. Especially when it's offered as a compliment to the room. $---+ for RIU when it was $--- or less everywhere else I checked. And that was stand alone pricing.
Stay Details
Date Of Stay: December, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Robin
Traveler Reviews
Good Tags
Bartenders in the front desk people were absolutely A+ wonderful great customer service they are keepers
Stay Details
Date Of Stay: November, 2019
Trip Type:
Reviews Rating: Wonderful
Valerie
Traveler Reviews
Good Tags
It is easy to get around town from there
Bad Tags
It was old. Rooms need to be refurbished. It is not spot on clean.
Stay Details
Date Of Stay: November, 2019
Trip Type: Family with Young Children
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Worst room I have ever stayed in. The bathroom was so small I fell into the tub-couldn't close the door. The noise from the street was so loud we hardly slept. At least it was close to good stuff.
Stay Details
Date Of Stay: October, 2019
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Nice hotel with a great location. The staff was friendly and professional. I've stayed here several times.
Bad Tags
The first tome I stayed here I drove a Lincoln Navigator, which was too large for the parking garage. I didn't see the sign warning about the problem.
Stay Details
Date Of Stay: September, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Hotel employee at the front desk was very personable and accommodating. Our reservation was made last minute after a mix up at another hotel and she made the bad experience much better. The hotel is Sheraton standard of comfort but Hotel employee really r
Stay Details
Date Of Stay: September, 2019
Trip Type: Group Traveler
Reviews Rating: Exceptional
Basheer
Traveler Reviews
Good Tags
Location
Bad Tags
Room was very tiny and not worth the price I paid for it . But the staff was very nice.
Stay Details
Date Of Stay: September, 2019
Trip Type: Family with Young Children
Reviews Rating: Good
Bob
Traveler Reviews
Good Tags
Location
Stay Details
Date Of Stay: August, 2019
Trip Type: Traveling as Couple
Reviews Rating: Fair
Rebecca
Traveler Reviews
Good Tags
Location is fantastic. Staff very friendly & helpful. Room impeccably clean. Giant screen TV. Room overlooked bus headquarters, but still had view of city and Bay Bridge.
Bad Tags
Know there is a $20 destination fee for every day you stay. You are given a $15 voucher for the hotel restaurant, which will get you two non-alcoholic drinks. No hot tub.
Stay Details
Date Of Stay: August, 2019
Trip Type: Family with Teens
Reviews Rating: Exceptional
John
Traveler Reviews
Good Tags
Location.
Bad Tags
The bartender at 11;30pm, Sat, 07/27/19 is a thief! I wrote my name&room# on the bill so he could collect his tip portion of the $15 promotion and paid the bill & tip in cash. He charged the whole bill to my room and pocketed ALL the $ as his tip.
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Teens
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
Great staff ,friendly,helpful.
Bad Tags
TV with limited amount of channels stations,most of them sports ,on demand very high prices,when we booked online we did not about extra charges until we checked in .
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Stephanie
Traveler Reviews
Good Tags
The rooms are large for San Francisco.
Bad Tags
The staff was not very friendly. The prices of the food at their restaurant didn't match the quality of the food. The breakfast buffet was the same quality as you get at a convenience store. They are not allergy friendly and don't clean well.
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Teens
Reviews Rating: Poor
Debra
Traveler Reviews
Good Tags
Location was central to everything we wanted to do. In fact, we went on several tours with Tower Tours and that was across the street. Fisherman's Wharf was a block away. Perfect location.
Bad Tags
Only small complaint was that I wish they had more staff for take out breakfast. Had only one person on and needed two during busy time in morning.
Stay Details
Date Of Stay: July, 2019
Trip Type:
Reviews Rating: Exceptional
Alice
Traveler Reviews
Good Tags
Location, pool in the early am and the SHEETS !!
Bad Tags
Hallways were hot
Stay Details
Date Of Stay: June, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Shannon
Traveler Reviews
Good Tags
I had at the front desk was so helpful and gave us a complimentary breakfast coupon for our anniversary stay.
Stay Details
Date Of Stay: April, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Loved hotel and location
Bad Tags
Had a parking garage on site but I neglected to ask the fee for parking.
Stay Details
Date Of Stay: April, 2019
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Its location was perfect.
Bad Tags
Nothing
Stay Details
Date Of Stay: March, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Loved the outdoor fire areas with seating. Hotel was clean and in a great location, very close to the wharf.
Bad Tags
The bathroom area with the toilet and shower were very small.
Stay Details
Date Of Stay: March, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Lori
Traveler Reviews
Good Tags
The cleanliness
Bad Tags
No
Stay Details
Date Of Stay: March, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Pearson
Traveler Reviews
Good Tags
Staffing
Bad Tags
Sound prodding in walls is bad
Stay Details
Date Of Stay: March, 2019
Trip Type: Business Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location and cleanliness
Bad Tags
Hotel Parking expensive but of course it is San Francisco.
Stay Details
Date Of Stay: February, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Aaron
Traveler Reviews
Good Tags
location was good
Bad Tags
The room was not close to 4-star quality. There was a bed, tv and a bathroom. No furniture. Nothing on the walls. And small. It was easily one of the worst rooms we've ever stayed in. We were disappointed to say the least. The location was great.
Stay Details
Date Of Stay: February, 2019
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
The location and the friendliness of the staff.
Stay Details
Date Of Stay: January, 2019
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Gabriel
Traveler Reviews
Good Tags
Location
Bad Tags
Too noise Do not have the basic services for a 4 star hotel
Stay Details
Date Of Stay: January, 2019
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location is perfect!
Bad Tags
Tub/shower area could use an update. Room was otherwise updated very nicely.
Stay Details
Date Of Stay: January, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
There was light construction one of the nights
Stay Details
Date Of Stay: January, 2019
Trip Type: Family with Young Children
Reviews Rating: Very Good
Peter
Traveler Reviews
Good Tags
Small but beautiful rooms with big TVs and Starbucks coffee
Bad Tags
Very expensive ($62/night) parking that the staff tried to scare you into using (we parked on the street); old and shabby outside appearance; bad area at night (we saw a drunken fight while waiting to check in and there were homeless people bedding down
Stay Details
Date Of Stay: January, 2019
Trip Type: Family with Teens
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was great.
Bad Tags
Parking for one small car is $72/ per day. Funny they did not advertise that. Absolutely ridiculous. Rooms are very old and hotel walls are thin.
Stay Details
Date Of Stay: January, 2019
Trip Type: Family with Teens
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
The attitude of the stuff, most of them couldn't care less
Stay Details
Date Of Stay: January, 2019
Trip Type: Solo Traveler
Reviews Rating: Pleasant
James
Traveler Reviews
Good Tags
Staff
Bad Tags
Bathroom door in the room did not close properly .
Stay Details
Date Of Stay: January, 2019
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Bad Tags
the maids enter even with "do not disturb" signs on.
Stay Details
Date Of Stay: January, 2019
Trip Type: Solo Traveler
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
The outside sitting area was great place to meet other guests. Great location to wharf area.
Bad Tags
$60 overnight parking is overkill and room didn't have a fridge even though there was room for one.
Stay Details
Date Of Stay: January, 2019
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
It was right in the heart of the wharf. The staff was really friendly comped us a bottle of wine for our anniversary. Room was neat and clean
Bad Tags
The walls were very very thin
Stay Details
Date Of Stay: January, 2019
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Great location near all the action on Pier 39.
Bad Tags
Overnight parking was a huge hidden cost at $60.
Stay Details
Date Of Stay: January, 2019
Trip Type: Family with Young Children
Reviews Rating: Pleasant
Chavonne
Traveler Reviews
Good Tags
Exceptionally clean with posted quiet hours.
Bad Tags
It would be nice to know what the daily rate for parking is prior to booking.
Stay Details
Date Of Stay: January, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Close walking distance from everything
Bad Tags
Parking price at hotel was expensive
Stay Details
Date Of Stay: January, 2019
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Bad Tags
Parking fees are ridiculous. While this is a trend around S.F. and expected, it's rather silly when a guest at the same hotel. Should be noted/part of the price. $65 a night for a car space without liability for theft is wrong.
Stay Details
Date Of Stay: December, 2018
Trip Type: Family with Teens
Reviews Rating: Wonderful
Jie
Traveler Reviews
Good Tags
Location
Bad Tags
Slow internet speed and noisy heater
Stay Details
Date Of Stay: December, 2018
Trip Type:
Reviews Rating: Fair
Steven
Traveler Reviews
Good Tags
Great location
Bad Tags
No where did it say garage parking would be $70 per night. I parked acc oss the street at Safeway for $35
Stay Details
Date Of Stay: December, 2018
Trip Type:
Reviews Rating: Very Good
Paul
Traveler Reviews
Good Tags
Close to fisherman warf
Stay Details
Date Of Stay: December, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Xin
Traveler Reviews
Bad Tags
Thin wall ! You always can hear who's walking upstairs!
Stay Details
Date Of Stay: December, 2018
Trip Type: Solo Traveler
Reviews Rating: Good
Dennis
Traveler Reviews
Good Tags
Location
Bad Tags
The parking $65
Stay Details
Date Of Stay: December, 2018
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Location and access to great places to eat visit.
Bad Tags
Na
Stay Details
Date Of Stay: December, 2018
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
location
Bad Tags
beding sheet problem
Stay Details
Date Of Stay: November, 2018
Trip Type: Family with Young Children
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The bed was incredibly comfortable. Perhaps the most comfortable bed overall (mattress, pillows, comforter) I've ever slept in during travel. I've already rebooked for an upcoming work trip just for this reason.
Bad Tags
I didn't have any issue but I did overhear another person having a issue with the cleanliness of the shared space during the breakfast hour. I didn't have enough extra time in my morning to have breakfast there so I didn't see it myself.
Stay Details
Date Of Stay: November, 2018
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The location of the hotel and the cleanliness.
Bad Tags
60$ a day for parking
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The filtering on the website met my expectation and the location was so perfect!
Bad Tags
I wish the parking was listed either next to the hotel Options or when booking to give a heads up. The parking was $50 extra dollars a night so that was an additional $150. Otherwise no complaints!
Stay Details
Date Of Stay: November, 2018
Trip Type:
Reviews Rating: Exceptional
Sara
Traveler Reviews
Good Tags
nice and clean
Bad Tags
needs a little updating
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Proximity to tourist attractions and the hop-on hop-off bus
Bad Tags
No restaurant. Expensive self parking (probably normal for the area.)
Stay Details
Date Of Stay: November, 2018
Trip Type: Group Traveler
Reviews Rating: Wonderful
connie
Traveler Reviews
Good Tags
Great staff
Stay Details
Date Of Stay: November, 2018
Trip Type: Couple
Reviews Rating: Excellent
Jandres
Traveler Reviews
Good Tags
Best service I have gotten in years! Very friendly and accommodating staff. The room was comfortable and very clean.
Stay Details
Date Of Stay: October, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Kyoungtaek
Traveler Reviews
Good Tags
it is location is wonderful. Good location on north point and fisherman's wharf.
Bad Tags
it is facilities are old or does not properly work. But, very expensive.. both accomodation and parking fee.
Stay Details
Date Of Stay: October, 2018
Trip Type: Family with Young Children
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location, location, location
Bad Tags
They have removed all the mini-fridge & microwave from the rooms. You have to pay to get them back in the room to use. The noise level is terrible. You can even hear full conversations from people walking down the street from the 3rd floor.
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Good
Christine
Traveler Reviews
Good Tags
Out of 4 hotels that I stayed at this past week, It felt the most cozy/ like home:)
Bad Tags
The elevator towards the back of the hotel felt a bit dated/junky Street noise in the bedroom, and also hearing footsteps/creaking from the Floor above
Stay Details
Date Of Stay: September, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
It was in a good location around a lot of attractions.
Bad Tags
It is a 4 star hotel and it didn't even have a mini fridge. Sodas machines also didn't work, unacceptable. Plus parking cost $65.00 a night, that's outrageous.
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Fair
Karl
Traveler Reviews
Good Tags
Location, refurbishment
Bad Tags
Noise from street.
Stay Details
Date Of Stay: August, 2018
Trip Type: Traveling as Couple
Reviews Rating: Good
Rick
Traveler Reviews
Good Tags
loved the location.
Bad Tags
Didn't like for the high overnight parking charges of $59 per night.
Stay Details
Date Of Stay: August, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Best location ever - an easy walk to everything you'd want to see at the waterfront, while still feeling somewhat secluded and not overrun by the waterfront crowds. Easy acces to streetcar for getting around town. Some construction going on insid
Bad Tags
Concierge seemed a little bit on autopilot, or just not engaged enough to offer suggestions beyond the usual stack of coupons for tourist activities. You have to do your own research.
Stay Details
Date Of Stay: August, 2018
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Bad Tags
The staff was not friendly and made it obvious they didn't like their jobs. Think of a hotel staffed by hospital kids This at most a 3 star - IF the staff was friendly
Stay Details
Date Of Stay: August, 2018
Trip Type:
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Easy parking and quick service at check-in/ check-out even with a crowded lobby.
Bad Tags
A little noisy from footsteps above but minor issue.
Stay Details
Date Of Stay: August, 2018
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Cheryl
Traveler Reviews
Good Tags
I should have been told about the additional $67 parking fee. Why does anyone expect too pay that in addition to hotel rental fee. Rip off.
Stay Details
Date Of Stay: July, 2018
Trip Type:
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Location.
Bad Tags
The room was very basic and small. Did not feel like a 4 star experience. There was no refrigerator and felt more like a stripped down version of 3 star hotel.
Stay Details
Date Of Stay: July, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant

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