Arrival: Oct 14, 2019 Departure: Oct 15, 2019 1 Night, 1 Room, 2 Adults, 0 Children

The Westin St. Francis San Francisco On Union Square

335 Powell Street, San Francisco, California 94102 USA

Property Details

The renowned Westin St. Francis San Francisco On Union Square boasts beaux-arts architecture right on Union Square plus an enviable location and stately grandeur. The Westin comprises the historic Landmark Building and the newer Tower Building for a total 1195 rooms and suites which include flat-panel TVs and free Wi-Fi. A complete fitness center is available to keep you toned. The hotel has several restaurants and lounges. The stately lobby houses the famous master clock that governed the timing of all other hotel clocks and for decades served as a meeting place for San Franciscans. Parking is available. A cable car stop is directly outside the front door to the hotel making getting around the city a snap. The hotel is a short walk from the Financial District Chinatown and Moscone Convention Center. The Westin St. Francis San Francisco On Union Square is 12 miles from San Francisco International Airport and 15 miles from Oakland International Airport. our guests laud the "beautiful" Westin St. Francis San Francisco On Union Square for its "nicely appointed" rooms "simply amazing views" and "top-class location."

Featured Amenities

  • Fire safety compliant
  • Hairdryer
  • Internet access
  • Parking
  • Lounges/bars
  • Currency exchange
  • Non-Smoking
  • Pets Allowed
  • Spa
  • Business Center
  • Restaurant

The Westin St. Francis San Francisco On Union Square

335 Powell Street, San Francisco, California 94102 USA|Show Map
Reviews

The Westin St. Francis San Francisco On Union Square Guest Reviews

Total Traveler Rating

Total Traveler Rating
4/5


Based on 45 Reviews
Agnes
Traveler Reviews
Good Tags
The hotel is beautifully furnished and maintained. The staff was friendly and helpful and the service was prompt and efficient. Highly recommended!
Bad Tags
Valet parking was expensive but to be expected!
Stay Details
Date Of Stay: August, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
LOCATION.
Bad Tags
The room could have been larger.
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Location was perfect.
Bad Tags
Rooms were on the small side.
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Kimberlee
Traveler Reviews
Good Tags
Location
Bad Tags
No
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Patricia
Traveler Reviews
Good Tags
Great location, staff and beautiful historic hotel.
Stay Details
Date Of Stay: July, 2019
Trip Type: Group Traveler
Reviews Rating: Exceptional
Diane
Traveler Reviews
Good Tags
Right in Union Square - close to everything. Free water was a perfect perk.
Stay Details
Date Of Stay: June, 2019
Trip Type: Group Traveler
Reviews Rating: Exceptional
Jose
Traveler Reviews
Good Tags
The location is excellent and very clean
Bad Tags
The ballet parking was 80 dlls
Stay Details
Date Of Stay: June, 2019
Trip Type:
Reviews Rating: Wonderful
Angela
Traveler Reviews
Good Tags
The comfort of the bed, and I must say the staff was great
Bad Tags
I do have a few complains, There was some tissue on the bathroom floor next to the waist basket that had what looked like blood on it, And the bathtub had 2 longstrands of black hair in it and when we showered the tub filled to our ankles NOT GOOD
Stay Details
Date Of Stay: May, 2019
Trip Type:
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
It was festive, quality, such fun history, and excellent location. The staff were helpful.
Bad Tags
The first person checking us in was rude and less than helpful. So much we considered leaving.We got out of line and decided to try again. The next person was just lovely. the rest of the trip was perfect
Stay Details
Date Of Stay: December, 2018
Trip Type:
Reviews Rating: Exceptional
Faith
Traveler Reviews
Good Tags
Its historic character. We went on the history walking tour of the hotel offered by the hotel on Saturday morning and it was one of the highlights of our visit. A must do.
Bad Tags
No. It was great and we will definitely stay there again.
Stay Details
Date Of Stay: October, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Lisa
Traveler Reviews
Bad Tags
There was a strike and some amenities were affected and it was noisy. It would have been better to have known a outside his before we booked our room.
Stay Details
Date Of Stay: October, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Leaving. The staff were so bad, I couldn't enjoy my stay at all. Worst hotel experience I've ever had.
Bad Tags
The staff at check in were awful. There's no way these people should work in customer service.
Stay Details
Date Of Stay: October, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Location is great but prices extremely high for everything. Ddhkjurekg not a 4 star hotel- I would give it a 3 star Rooms are small but nice but don't expect your Marriott status to do anything here for you. Very rude staff who try to outsmart you.
Bad Tags
Staff is horrible
Stay Details
Date Of Stay: September, 2018
Trip Type: Business Traveler
Reviews Rating: Good
Laura
Traveler Reviews
Good Tags
The location was great!
Bad Tags
WAY overpriced and the parking fee is too much. Drinks in the hotel are too much and the staff are rude.
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
John
Traveler Reviews
Very efficient. Had early check in, staff very pleasant.
Good Tags
Efficiency of staff, location
Stay Details
Date Of Stay: September, 2018
Trip Type: Couple
Reviews Rating: Wonderful
Mary Ann
Traveler Reviews
Good Tags
Warm staff. Large room. Location
Bad Tags
No
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Exceptional
Hari
Traveler Reviews
Good Tags
Close to union square
Bad Tags
Size is very small
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Very Good
Francesca
Traveler Reviews
Good Tags
The location was great, shopping and restaurants all around. Easy transportation options. The luxury of the hotel was the best!
Bad Tags
We didn,t have a view, and the check in/out directions werent clear.
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was convenient to all things we wanted to see and do in the city.
Bad Tags
The staff were rushed and rude. They did not take time to listen to what you were saying or care why you were there. Most impersonal visit we have had to a four star hotel. Would not stay again.
Stay Details
Date Of Stay: August, 2018
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Joanne
Traveler Reviews
Good Tags
Very helpful parking attendant. Great location. Comfortable bed.
Bad Tags
Only 2 staff at check-in and both ignoring us and helping others in the gold membership line who came in after us. One clerk never looked in our direction and kept her back to us. I would have left if I had not already paid for my room.
Stay Details
Date Of Stay: July, 2018
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Philippe
Traveler Reviews
Good Tags
Beautiful building; old world charm; great hotel.
Bad Tags
The rooms were tiny!
Stay Details
Date Of Stay: June, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The location and the shower
Bad Tags
The room was small and the view was on the back of the building, not a good view.
Stay Details
Date Of Stay: June, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Location and the great lobby. Wonderful place
Bad Tags
No
Stay Details
Date Of Stay: June, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Stay Details
Date Of Stay: May, 2018
Trip Type:
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Bad Tags
I had to upgrade for extra money. They only had us down for a queen bed.
Stay Details
Date Of Stay: May, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Fiona
Traveler Reviews
Good Tags
Nice and clean room, hotel workers are very nice . Near everything
Stay Details
Date Of Stay: May, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Alyson
Traveler Reviews
Good Tags
Everything, staff, location, cleanliness.
Stay Details
Date Of Stay: May, 2018
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The ambiance is very nice
Stay Details
Date Of Stay: May, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Fantastic location, right on Union Square.
Bad Tags
Bathroom is tiny.
Stay Details
Date Of Stay: May, 2018
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Ravinder
Traveler Reviews
Good Tags
Staff was great
Bad Tags
No
Stay Details
Date Of Stay: April, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Joseph
Traveler Reviews
Good Tags
The location and staff were excellent.
Bad Tags
After a 5 hour flight, we had to pay an extra $25 to check in a couple of hours early. We did so to take a quick nap, however, our room was right next to several that were being renovated. Not down the hall, but, right next to. It was a construction site!
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Poor
Morgan
Traveler Reviews
Good Tags
Room was clean spacious and stylish.
Bad Tags
Check-in took a long time. Staff didn't care that there was a line of guests waiting and didn't work with any true quality sense of urgency. When I called to extend my stay, staff was rude & non-accommodating in & didn't have nice yes 4 late chec
Stay Details
Date Of Stay: March, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location to everything.
Bad Tags
The price for parking was outrageous. I parked somewhere else.
Stay Details
Date Of Stay: January, 2018
Trip Type: Group Traveler
Reviews Rating: Good
Santoso
Traveler Reviews
Good Tags
Location, Cleanliness, bed comfortability
Bad Tags
Too dark lighting in the lobby and reception and not enough chairs in the lobby
Stay Details
Date Of Stay: January, 2018
Trip Type: Business Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Bad Tags
For being the Westin St. Francis, I have to say the stay was a shock. I've had better experiences at Motel6. Impossible to get service at the hotel bar. Cherry on top was the room fridge had old food. Really?!? This is the WestinStFrancis. Never again!
Stay Details
Date Of Stay: January, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Gretchen
Traveler Reviews
Bad Tags
Terribly loud. At 7:00 am construction began, sounded like drilling and hammering in my room. Cord missing from phone, so couldn’t call d sk, had to look up and call on cell phone. Terribly understaffed at check on, had to wait in line for over
Stay Details
Date Of Stay: January, 2018
Trip Type:
Reviews Rating: Poor
Allen
Traveler Reviews
Good Tags
You cannot beat the location, especially for Christmas.
Bad Tags
Card system for taking the elevators - we had people constantly jumping in front of us to take "our" elevator. Also, for security purposes, you should have to enter card to go down to lobby as well.
Stay Details
Date Of Stay: December, 2017
Trip Type: Traveling as Couple
Reviews Rating: Very Good
John
Traveler Reviews
Good Tags
Location.Iconic propoerty with storied history
Stay Details
Date Of Stay: December, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Jose
Traveler Reviews
Good Tags
The location of the hotel is very convenient.
Bad Tags
The bed sheets were dirty but the room was clean. Not sure if the maid was aware the sheets were dirty.
Stay Details
Date Of Stay: December, 2017
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Alissa
Traveler Reviews
This hotel is beautiful, but in my opinion, overpriced.
Good Tags
The lobby was gorgeous, staff was very friendly and quick to respond to our requests, and you couldn't beat the location!
Bad Tags
The room was very basic, you could hear the traffic from the street at all hours of the night.
Stay Details
Date Of Stay: December, 2017
Trip Type: Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location ans repytation
Bad Tags
Upgrade fees
Stay Details
Date Of Stay: November, 2017
Trip Type: Group Traveler
Reviews Rating: Exceptional
Owen
Traveler Reviews
Good Tags
Upgrade Location Quality of room in newer section
Bad Tags
No
Stay Details
Date Of Stay: November, 2017
Trip Type: Senior Traveler
Reviews Rating: Exceptional
Debra
Traveler Reviews
Good Tags
The room was well equipped with outlets for phone and computer. I enjoyed the
Bad Tags
To charge for internet is an outdated practice. Today an internet connection is equal to running water. The snack bar didn't have a back hence items fell on the floor, a charge was added to my bill BUT the staff was quick and courteous to refund.
Stay Details
Date Of Stay: October, 2017
Trip Type: Solo Traveler
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Great location, clean, and friendly staff!
Stay Details
Date Of Stay: October, 2017
Trip Type: Family with Young Children
Reviews Rating: Good
Monina
Traveler Reviews
Beautiful hotel!
Good Tags
Centrally located in San Francisco and the cable car/ buses are just outside the hotel.
Stay Details
Date Of Stay: July, 2016
Trip Type: Family w/Teens
Reviews Rating: Exceptional

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