Arrival: Feb 20, 2020 Departure: Feb 21, 2020 1 Night, 1 Room, 2 Adults, 0 Children

The Westin St. Francis San Francisco On Union Square

335 Powell Street, San Francisco, California 94102 USA

Property Details

The renowned Westin St. Francis San Francisco On Union Square boasts beaux-arts architecture right on Union Square plus an enviable location and stately grandeur. The Westin comprises the historic Landmark Building and the newer Tower Building for a total 1195 rooms and suites which include flat-panel TVs and free Wi-Fi. A complete fitness center is available to keep you toned. The hotel has several restaurants and lounges. The stately lobby houses the famous master clock that governed the timing of all other hotel clocks and for decades served as a meeting place for San Franciscans. Parking is available. A cable car stop is directly outside the front door to the hotel making getting around the city a snap. The hotel is a short walk from the Financial District Chinatown and Moscone Convention Center. The Westin St. Francis San Francisco On Union Square is 12 miles from San Francisco International Airport and 15 miles from Oakland International Airport. our guests laud the "beautiful" Westin St. Francis San Francisco On Union Square for its "nicely appointed" rooms "simply amazing views" and "top-class location."

Featured Amenities

  • Air conditioning individually controlled in room
  • Wake-up calls
  • Baggage hold
  • Data port
  • Exercise gym
  • Food and beverage outlets
  • Non-Smoking
  • Pets Allowed
  • Spa
  • Business Center
  • Restaurant

The Westin St. Francis San Francisco On Union Square

335 Powell Street, San Francisco, California 94102 USA|Show Map
Reviews

The Westin St. Francis San Francisco On Union Square Guest Reviews

Total Traveler Rating

Total Traveler Rating
4/5


Based on 46 Reviews
Ken
Traveler Reviews
Good Tags
Great Value and Service !
Stay Details
Date Of Stay: December, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Michael
Traveler Reviews
Good Tags
It's history and location made it our runaway first choice. It lived up to its 5 star reputation starting with check in.
Bad Tags
It's an old building; you come up steps to get to the front door. A modern building would have a ramp. But, a ramp would ruin the looks. So you put up with a cumber some handling of your luggage.
Stay Details
Date Of Stay: December, 2019
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
11 checkout too early
Stay Details
Date Of Stay: November, 2019
Trip Type: Solo Traveler
Reviews Rating: Very Good
Jennifer
Traveler Reviews
Good Tags
The location is excellent for shopping and restaurants. A short uber a nice walk to Fisherman's Wharf. And right on the trolley car line. Hotel was nice and clean, and staff accommodating.
Bad Tags
Forget valet parking. Ridiculously expensive. I used the overnight lot (with in/out privileges) on nearby Sutter St.
Stay Details
Date Of Stay: October, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff were wonderful. They gave me an upgrade. The room was beautiful.
Bad Tags
The toiletries were highly scented and made me sick (I have a chemical sensitivity). The check in wait was 20 minutes. Another staff member did come after 10 minutes of waiting.
Stay Details
Date Of Stay: October, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location and comfortable beds
Stay Details
Date Of Stay: October, 2019
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Awesome iconic hotel in fantastic location! Nice amenities thru-out. Recent remodeled room, starbucks coffee in the room, awesome workout room.
Stay Details
Date Of Stay: July, 2019
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
LOCATION.
Bad Tags
The room could have been larger.
Stay Details
Date Of Stay: July, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Location.
Bad Tags
Cost of parking was excessive.
Stay Details
Date Of Stay: July, 2019
Trip Type: Group Traveler
Reviews Rating: Exceptional
Gladys
Traveler Reviews
Good Tags
The down comforters and pillows
Stay Details
Date Of Stay: July, 2019
Trip Type: Business Traveler
Reviews Rating: Wonderful
Diane
Traveler Reviews
Good Tags
Right in Union Square - close to everything. Free water was a perfect perk.
Stay Details
Date Of Stay: June, 2019
Trip Type: Group Traveler
Reviews Rating: Exceptional
Angela
Traveler Reviews
Good Tags
The comfort of the bed, and I must say the staff was great
Bad Tags
I do have a few complains, There was some tissue on the bathroom floor next to the waist basket that had what looked like blood on it, And the bathtub had 2 longstrands of black hair in it and when we showered the tub filled to our ankles NOT GOOD
Stay Details
Date Of Stay: May, 2019
Trip Type:
Reviews Rating: Wonderful
Judith
Traveler Reviews
Good Tags
Ratings are based upon what my daughter, son in law and granddaughter said about there gfit of three days at the WestinSF.HaI have lived on Nob Hill SF for 25 years Westin was #1 for my families stay.But why not reward the parent paying the bill//
Bad Tags
After many years of choosing the Westin for family stays ...nothingnegative.
Stay Details
Date Of Stay: February, 2019
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
location and cleanliness
Bad Tags
it took 30 minutes just to check in. the line was so long and they do not have enough staff at the check in area
Stay Details
Date Of Stay: December, 2018
Trip Type: Family with Young Children
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
The view from the room was great.
Bad Tags
The employees were on strike, making loud noise that you could hear all day inside the room. Was very uncomfortable coming and going from hotel. Also, they had a test of their emergency system in the morning waking me from my sleep to allarms going off.
Stay Details
Date Of Stay: November, 2018
Trip Type: Solo Traveler
Reviews Rating: Poor
Cindy
Traveler Reviews
Good Tags
The hotel is beautiful. I loved the old pictures that showed some of the famous people who had stayed there.
Bad Tags
It is very sad that the hotel staff are on strike. There were people outside banging on plastic "drums" and shouting.
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was amazing and staff was very helpful!
Bad Tags
The king size room was pretty small and there was a workers union strike going on with the hotel workers, so it was short staffed and the protestors were loud outside.
Stay Details
Date Of Stay: October, 2018
Trip Type: Family with Teens
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
location, kinda
Bad Tags
due to hotel strike, received no service at $---/night
Stay Details
Date Of Stay: October, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Marcelo
Traveler Reviews
Good Tags
Very Well located at Union Square. Hotel has been recently renovated, clean walls, new carpet, fresh looking, quiet room and comfortable bed. I was able to check in early without additional charge. Friendly staff. Large lobby and new elevators.
Bad Tags
The bathroom could be larger and they could have replaced the bathtub for a nice shower during the renovation.
Stay Details
Date Of Stay: October, 2018
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location is great but prices extremely high for everything. Ddhkjurekg not a 4 star hotel- I would give it a 3 star Rooms are small but nice but don't expect your Marriott status to do anything here for you. Very rude staff who try to outsmart you.
Bad Tags
Staff is horrible
Stay Details
Date Of Stay: September, 2018
Trip Type: Business Traveler
Reviews Rating: Good
Pepper
Traveler Reviews
Bad Tags
Parking cost was excessive at $77 a day.
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Exceptional
Michael
Traveler Reviews
Good Tags
Nothing. Our room was very small, with a double bed, overlooking an alley where homeless people sleep. Furthermore hotel guest parking was extremely expensive $78 per night plus $7.52 tax per night
Bad Tags
Everything. I feel we were cheated because all of the good rooms were reserved for a Salesforce Convention. I want a REFUND.
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Very Poor
Aaron
Traveler Reviews
Good Tags
Location
Bad Tags
N/a
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Wonderful
Laura
Traveler Reviews
Good Tags
The location was great!
Bad Tags
WAY overpriced and the parking fee is too much. Drinks in the hotel are too much and the staff are rude.
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Nice location. Common spaces and rooms are a bit dated
Bad Tags
A bit overpriced for how dated it is. But San Fran is pricey
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Very Good
Adam
Traveler Reviews
Good Tags
The rooms were very clean and up to date. The location can't be beat. The staff was very accommodating.
Bad Tags
Nothing
Stay Details
Date Of Stay: September, 2018
Trip Type: Business Traveler
Reviews Rating: Exceptional
John
Traveler Reviews
Very efficient. Had early check in, staff very pleasant.
Good Tags
Efficiency of staff, location
Stay Details
Date Of Stay: September, 2018
Trip Type: Couple
Reviews Rating: Wonderful
Megan W
Traveler Reviews
Good Tags
The room was nice, quiet, and comfortable.
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Hari
Traveler Reviews
Good Tags
Close to union square
Bad Tags
Size is very small
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was convenient to all things we wanted to see and do in the city.
Bad Tags
The staff were rushed and rude. They did not take time to listen to what you were saying or care why you were there. Most impersonal visit we have had to a four star hotel. Would not stay again.
Stay Details
Date Of Stay: August, 2018
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Francis
Traveler Reviews
Bad Tags
Room was only average.
Stay Details
Date Of Stay: August, 2018
Trip Type: Business Traveler
Reviews Rating: Good
Teresa
Traveler Reviews
Good Tags
The customer service was great! Above and beyond.
Bad Tags
You can't find a stamp to purchase anywhere. Several employees tried. We had a letter we had to get out & not even concierge had one to purchase. Not a very big deal but I would expect that detail from a hotel of this caliber.
Stay Details
Date Of Stay: July, 2018
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Just a very nice hotel with nice rooms
Bad Tags
The early check in fee
Stay Details
Date Of Stay: June, 2018
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location and the great lobby. Wonderful place
Bad Tags
No
Stay Details
Date Of Stay: June, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Fiona
Traveler Reviews
Good Tags
Nice and clean room, hotel workers are very nice . Near everything
Stay Details
Date Of Stay: May, 2018
Trip Type: Group Traveler
Reviews Rating: Exceptional
Lance
Traveler Reviews
Good Tags
The front desk was extremely kind and upgraded me to a beautiful room with a view! Additionally, the room was immaculate.
Bad Tags
Nothing at all!
Stay Details
Date Of Stay: May, 2018
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The ambiance is very nice
Stay Details
Date Of Stay: May, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Fantastic location, right on Union Square.
Bad Tags
Bathroom is tiny.
Stay Details
Date Of Stay: May, 2018
Trip Type: Solo Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Location, class, friendliness of staff.
Bad Tags
the bathtub in the room was clogged when we checked in, however, it was promptly fixed after we called the front desk.
Stay Details
Date Of Stay: April, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Matt
Traveler Reviews
Good Tags
The location was excellent and the staff to be great.
Bad Tags
The only thing I did not like was the bed. Normally, I find the beds at the Westin to be the best. I found the one for this stay uncomfortable.
Stay Details
Date Of Stay: April, 2018
Trip Type: Family with Teens
Reviews Rating: Exceptional
Taylour
Traveler Reviews
Bad Tags
The only gripe I have is that we ordered a $12 cheesecake (for which we tipped), and when we checked out, they charged us $22 for the cheesecake - apparently there was a $10 delivery charge which is outrageous.
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Morgan
Traveler Reviews
Good Tags
Room was clean spacious and stylish.
Bad Tags
Check-in took a long time. Staff didn't care that there was a line of guests waiting and didn't work with any true quality sense of urgency. When I called to extend my stay, staff was rude & non-accommodating in & didn't have nice yes 4 late chec
Stay Details
Date Of Stay: March, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Good
Carrie
Traveler Reviews
Good Tags
The Westin St. Francis is remodeling the rooms, and quite a fresh new update in them, while still keeping the charm of the St. Francis. Definitely will stay again!
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Kseniya
Traveler Reviews
Good Tags
Amazing everything!!!
Bad Tags
No
Stay Details
Date Of Stay: February, 2018
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Alissa
Traveler Reviews
This hotel is beautiful, but in my opinion, overpriced.
Good Tags
The lobby was gorgeous, staff was very friendly and quick to respond to our requests, and you couldn't beat the location!
Bad Tags
The room was very basic, you could hear the traffic from the street at all hours of the night.
Stay Details
Date Of Stay: December, 2017
Trip Type: Couple
Reviews Rating: Good
Monina
Traveler Reviews
Beautiful hotel!
Good Tags
Centrally located in San Francisco and the cable car/ buses are just outside the hotel.
Stay Details
Date Of Stay: July, 2016
Trip Type: Family w/Teens
Reviews Rating: Exceptional

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