Arrival: May 26, 2019 Departure: May 27, 2019 1 Night, 1 Room, 2 Adults, 0 Children

The Westin St. Francis San Francisco On Union Square

335 Powell Street, San Francisco, California 94102 USA

Property Details

The renowned Westin St. Francis San Francisco On Union Square boasts beaux-arts architecture right on Union Square plus an enviable location and stately grandeur. The Westin comprises the historic Landmark Building and the newer Tower Building for a total 1195 rooms and suites which include flat-panel TVs and free Wi-Fi. A complete fitness center is available to keep you toned. The hotel has several restaurants and lounges. The stately lobby houses the famous master clock that governed the timing of all other hotel clocks and for decades served as a meeting place for San Franciscans. Parking is available. A cable car stop is directly outside the front door to the hotel making getting around the city a snap. The hotel is a short walk from the Financial District Chinatown and Moscone Convention Center. The Westin St. Francis San Francisco On Union Square is 12 miles from San Francisco International Airport and 15 miles from Oakland International Airport. our guests laud the "beautiful" Westin St. Francis San Francisco On Union Square for its "nicely appointed" rooms "simply amazing views" and "top-class location."

Featured Amenities

  • Non-Smoking
  • Pets Allowed
  • Currency exchange
  • Parking lot
  • Refrigerator
  • Smoke detectors
  • desk
  • Voice mail
  • Spa
  • Business Center
  • Restaurant

The Westin St. Francis San Francisco On Union Square

335 Powell Street, San Francisco, California 94102 USA|Show Map
Reviews

The Westin St. Francis San Francisco On Union Square Guest Reviews

Total Traveler Rating

Total Traveler Rating
4/5


Based on 53 Reviews
Verified Hotel Guest
Traveler Reviews
Good Tags
location and cleanliness
Bad Tags
it took 30 minutes just to check in. the line was so long and they do not have enough staff at the check in area
Stay Details
Date Of Stay: December, 2018
Trip Type: Family with Young Children
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
It was festive, quality, such fun history, and excellent location. The staff were helpful.
Bad Tags
The first person checking us in was rude and less than helpful. So much we considered leaving.We got out of line and decided to try again. The next person was just lovely. the rest of the trip was perfect
Stay Details
Date Of Stay: December, 2018
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Great decorations
Bad Tags
No
Stay Details
Date Of Stay: December, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The view from the room was great.
Bad Tags
The employees were on strike, making loud noise that you could hear all day inside the room. Was very uncomfortable coming and going from hotel. Also, they had a test of their emergency system in the morning waking me from my sleep to allarms going off.
Stay Details
Date Of Stay: November, 2018
Trip Type: Solo Traveler
Reviews Rating: Poor
Cindy
Traveler Reviews
Good Tags
The hotel is beautiful. I loved the old pictures that showed some of the famous people who had stayed there.
Bad Tags
It is very sad that the hotel staff are on strike. There were people outside banging on plastic "drums" and shouting.
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Faith
Traveler Reviews
Good Tags
Its historic character. We went on the history walking tour of the hotel offered by the hotel on Saturday morning and it was one of the highlights of our visit. A must do.
Bad Tags
No. It was great and we will definitely stay there again.
Stay Details
Date Of Stay: October, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was amazing and staff was very helpful!
Bad Tags
The king size room was pretty small and there was a workers union strike going on with the hotel workers, so it was short staffed and the protestors were loud outside.
Stay Details
Date Of Stay: October, 2018
Trip Type: Family with Teens
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
location, kinda
Bad Tags
due to hotel strike, received no service at $---/night
Stay Details
Date Of Stay: October, 2018
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Marcelo
Traveler Reviews
Good Tags
Very Well located at Union Square. Hotel has been recently renovated, clean walls, new carpet, fresh looking, quiet room and comfortable bed. I was able to check in early without additional charge. Friendly staff. Large lobby and new elevators.
Bad Tags
The bathroom could be larger and they could have replaced the bathtub for a nice shower during the renovation.
Stay Details
Date Of Stay: October, 2018
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location is great but prices extremely high for everything. Ddhkjurekg not a 4 star hotel- I would give it a 3 star Rooms are small but nice but don't expect your Marriott status to do anything here for you. Very rude staff who try to outsmart you.
Bad Tags
Staff is horrible
Stay Details
Date Of Stay: September, 2018
Trip Type: Business Traveler
Reviews Rating: Good
Pepper
Traveler Reviews
Bad Tags
Parking cost was excessive at $77 a day.
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Exceptional
Michael
Traveler Reviews
Good Tags
Nothing. Our room was very small, with a double bed, overlooking an alley where homeless people sleep. Furthermore hotel guest parking was extremely expensive $78 per night plus $7.52 tax per night
Bad Tags
Everything. I feel we were cheated because all of the good rooms were reserved for a Salesforce Convention. I want a REFUND.
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Very Poor
Aaron
Traveler Reviews
Good Tags
Location
Bad Tags
N/a
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Wonderful
K
Traveler Reviews
Good Tags
Staff
Bad Tags
No
Stay Details
Date Of Stay: September, 2018
Trip Type: Group Traveler
Reviews Rating: Very Poor
Adam
Traveler Reviews
Good Tags
The rooms were very clean and up to date. The location can't be beat. The staff was very accommodating.
Bad Tags
Nothing
Stay Details
Date Of Stay: September, 2018
Trip Type: Business Traveler
Reviews Rating: Exceptional
John
Traveler Reviews
Very efficient. Had early check in, staff very pleasant.
Good Tags
Efficiency of staff, location
Stay Details
Date Of Stay: September, 2018
Trip Type: Couple
Reviews Rating: Wonderful
Mary Ann
Traveler Reviews
Good Tags
Warm staff. Large room. Location
Bad Tags
No
Stay Details
Date Of Stay: September, 2018
Trip Type:
Reviews Rating: Exceptional
Francesca
Traveler Reviews
Good Tags
The location was great, shopping and restaurants all around. Easy transportation options. The luxury of the hotel was the best!
Bad Tags
We didn,t have a view, and the check in/out directions werent clear.
Stay Details
Date Of Stay: September, 2018
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Location, location...and the entire hotel was impressive, clean, etc. Staff was excellent for the most part
Bad Tags
At check-in, I was told we'd get a queen room and free wifi. We ended up with a bed much smaller than a queen, and we were charged for wifi. The 2nd day, I paid for an upgrade to a room with a bigger bed, but my back is still hurting from that first nigh
Stay Details
Date Of Stay: July, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Teresa
Traveler Reviews
Good Tags
The customer service was great! Above and beyond.
Bad Tags
You can't find a stamp to purchase anywhere. Several employees tried. We had a letter we had to get out & not even concierge had one to purchase. Not a very big deal but I would expect that detail from a hotel of this caliber.
Stay Details
Date Of Stay: July, 2018
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The location and the shower
Bad Tags
The room was small and the view was on the back of the building, not a good view.
Stay Details
Date Of Stay: June, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Just a very nice hotel with nice rooms
Bad Tags
The early check in fee
Stay Details
Date Of Stay: June, 2018
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Stay Details
Date Of Stay: May, 2018
Trip Type:
Reviews Rating: Wonderful
Lance
Traveler Reviews
Good Tags
The front desk was extremely kind and upgraded me to a beautiful room with a view! Additionally, the room was immaculate.
Bad Tags
Nothing at all!
Stay Details
Date Of Stay: May, 2018
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Alyson
Traveler Reviews
Good Tags
Everything, staff, location, cleanliness.
Stay Details
Date Of Stay: May, 2018
Trip Type: Business Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location, class, friendliness of staff.
Bad Tags
the bathtub in the room was clogged when we checked in, however, it was promptly fixed after we called the front desk.
Stay Details
Date Of Stay: April, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
David
Traveler Reviews
Good Tags
Much nicer hotel than it was rated. Close to any shopping you could ever want to do!
Bad Tags
Nothing at all
Stay Details
Date Of Stay: April, 2018
Trip Type:
Reviews Rating: Exceptional
Matt
Traveler Reviews
Good Tags
The location was excellent and the staff to be great.
Bad Tags
The only thing I did not like was the bed. Normally, I find the beds at the Westin to be the best. I found the one for this stay uncomfortable.
Stay Details
Date Of Stay: April, 2018
Trip Type: Family with Teens
Reviews Rating: Exceptional
Evailo
Traveler Reviews
Good Tags
Location, mix of classic old SF and modern rooms.
Bad Tags
The cost of parking! Paying $75.00 for parking when you are paying $----/night for a room seems ridiculous.
Stay Details
Date Of Stay: April, 2018
Trip Type: Business Traveler
Reviews Rating: Wonderful
Joseph
Traveler Reviews
Good Tags
The location and staff were excellent.
Bad Tags
After a 5 hour flight, we had to pay an extra $25 to check in a couple of hours early. We did so to take a quick nap, however, our room was right next to several that were being renovated. Not down the hall, but, right next to. It was a construction site!
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Poor
Carrie
Traveler Reviews
Good Tags
The Westin St. Francis is remodeling the rooms, and quite a fresh new update in them, while still keeping the charm of the St. Francis. Definitely will stay again!
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location , style and comfort
Bad Tags
Overnight parking charges of $70 is absolutely ridiculous especially since there are no other options for parking. I will never stay here again due to this fact
Stay Details
Date Of Stay: February, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Location to everything.
Bad Tags
The price for parking was outrageous. I parked somewhere else.
Stay Details
Date Of Stay: January, 2018
Trip Type: Group Traveler
Reviews Rating: Good
Santoso
Traveler Reviews
Good Tags
Location, Cleanliness, bed comfortability
Bad Tags
Too dark lighting in the lobby and reception and not enough chairs in the lobby
Stay Details
Date Of Stay: January, 2018
Trip Type: Business Traveler
Reviews Rating: Wonderful
John
Traveler Reviews
Good Tags
Location.Iconic propoerty with storied history
Stay Details
Date Of Stay: December, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Jose
Traveler Reviews
Good Tags
The location of the hotel is very convenient.
Bad Tags
The bed sheets were dirty but the room was clean. Not sure if the maid was aware the sheets were dirty.
Stay Details
Date Of Stay: December, 2017
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
location and polite staff
Bad Tags
nope
Stay Details
Date Of Stay: December, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Alissa
Traveler Reviews
This hotel is beautiful, but in my opinion, overpriced.
Good Tags
The lobby was gorgeous, staff was very friendly and quick to respond to our requests, and you couldn't beat the location!
Bad Tags
The room was very basic, you could hear the traffic from the street at all hours of the night.
Stay Details
Date Of Stay: December, 2017
Trip Type: Couple
Reviews Rating: Good
Katrina
Traveler Reviews
Good Tags
Perfect location and very friendly staff. The view was of the brick building next door so nothing to write home about, but the overall experience was wonderful!
Bad Tags
Room was a little smaller than I expected, but that's San Francisco for you! Would have been nice to have a better view as well. But the hotel was in a perfect location.
Stay Details
Date Of Stay: December, 2017
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location ans repytation
Bad Tags
Upgrade fees
Stay Details
Date Of Stay: November, 2017
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Excellent location close to union square, cable car line and easy to hop in a taxi and go anywhere around town. The room and bathroom were huge and updated and the bed was comfortable as always. Fitness center was nicest of any hotel we've been to.
Bad Tags
Wifi is not free in the rooms.
Stay Details
Date Of Stay: November, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Great location, clean, and friendly staff!
Stay Details
Date Of Stay: October, 2017
Trip Type: Family with Young Children
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Room needs some modernizing
Stay Details
Date Of Stay: October, 2017
Trip Type: Senior Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Service History of hotel documented in pictures etc. Around the hotel
Bad Tags
No
Stay Details
Date Of Stay: September, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Matthew
Traveler Reviews
Good Tags
Customer service extraordinaire!
Stay Details
Date Of Stay: September, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Room was ok, but hotel is really not quite what it used to be. No view, not very polished, ok service, no mini-bar, and bed wasn't particularly soft. Nice hotel, obviously, but they didn't seem to care much about our experience.
Stay Details
Date Of Stay: September, 2017
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Yash
Traveler Reviews
Good Tags
Location
Bad Tags
I have stayed in comfort-inns that had a better room than the one we were allotted at this so called "high-end luxury" hotel
Stay Details
Date Of Stay: September, 2017
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Rebecca
Traveler Reviews
Good Tags
It was beautiful, located on union square, wonderful staff, clean, perfect stay. Loved it!
Bad Tags
No
Stay Details
Date Of Stay: August, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Nancy
Traveler Reviews
Good Tags
Loved the location
Bad Tags
Didn't love the toilet and the fire alarm battery went out in the middle of the night and kept beeping while we were trying to sleep.
Stay Details
Date Of Stay: August, 2017
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Great location, updated rooms and amazing view( request high floor).
Bad Tags
A bit crowded because it has every reason to be popular with tourists. If you want a quiet, boutique San Francisco hotel, this hotel may not be for you. But the floors and rooms were very quiet.
Stay Details
Date Of Stay: August, 2017
Trip Type: Business Traveler
Reviews Rating: Exceptional
Lisa
Traveler Reviews
Good Tags
Comfort of the bed and amenities.
Bad Tags
They closed the lovely tea room/bar that was always a special part of the St. Francis. Too long a wait to check out, no staffing.
Stay Details
Date Of Stay: July, 2017
Trip Type: Solo Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Great Location.
Stay Details
Date Of Stay: June, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Monina
Traveler Reviews
Beautiful hotel!
Good Tags
Centrally located in San Francisco and the cable car/ buses are just outside the hotel.
Stay Details
Date Of Stay: July, 2016
Trip Type: Family w/Teens
Reviews Rating: Exceptional

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