Arrival: Apr 26, 2019 Departure: Apr 27, 2019 1 Night, 1 Room, 2 Adults, 0 Children

Tilden Hotel

345 Taylor Street, San Francisco, California 94102 USA

Property Details

Free Wi-Fi chic rooms and a walk-friendly location near Union Square are the hot items at the non-smoking Tilden Hotel in downtown San Francisco. The historic nine-floor Tilden Hotel opened in 1928 and today highlights 118 stylish rooms with plantation shutters ceiling fans iPod docks free Wi-Fi 42-inch flat-panel TVs coffeemakers and mini-fridges as well as upscale toiletries. On-site dining and limited room service are also available. Additional facilities include a free lobby internet kiosk and a fitness room with weights and cardio equipment. The hotel offers valet parking and allows pets both for a fee. The Tilden is only three blocks from bustling Union Square and top shopping and less than two streets southwest of the Curran Theatre. Hop on the trolley or take the Powell Street BART each three blocks away. Both the Moscone Convention Center and Chinatown are less than a mile away while the Great American Music Hall lies a 10-minute walk west. The hotel is 14 miles from San Francisco International Airport. our guests book the Tilden Hotel for its fun rooms urban feel and super location in the heart of San Francisco.

Featured Amenities

  • Wakeup service
  • Room Service
  • Accessible facilities
  • AM/FM radio
  • Cable television
  • Children welcome
  • Pets Allowed
  • Restaurant

Tilden Hotel

345 Taylor Street, San Francisco, California 94102 USA|Show Map
Reviews

Tilden Hotel Guest Reviews

Total Traveler Rating

Total Traveler Rating
3/5


Based on 84 Reviews
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff and the lobby
Bad Tags
The room was plain the window was tiny
Stay Details
Date Of Stay: February, 2019
Trip Type: Solo Traveler
Reviews Rating: Very Good
Chang
Traveler Reviews
Good Tags
Staff is friendly, this is the best of this hotel, I increased my rate for the hotel to 4/10 because of the staff
Bad Tags
while I booked the hotel, it shows 4 star, however the hotel hardware facility is close to a 2-star hotel, no AC, small room, very basic furniture, extremely small & low standard lift
Stay Details
Date Of Stay: November, 2018
Trip Type: Family with Young Children
Reviews Rating: Disappointing
Elizabeth
Traveler Reviews
Good Tags
The location was great. Right by Union Square and a 10-minute walk from BART. Was able to get around the city easily from here. There coffee shop is awesome!
Bad Tags
They are staffing on a shoestring. 3 employees working in concert to cover valet, front desk, and management roles. You can end up waiting to check in or get your question answered for longer than desired. The heater in all rooms does not work.
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff was really friendly and helpful. The location ist perfect for a city trip. There were no more homeless people than other parts of the city, it was a safe part of San Francisco, close to the Hilton.
Bad Tags
The hotel is really old, so the rooms are very noise and small. The bathroom is very tiny. This is not a 4-Star-hotel.
Stay Details
Date Of Stay: June, 2018
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Bad Tags
Valet parking was bad. Over 45 minute wait to get your car. You can’t walk because both cross streets were inundated with homeless that urinated all over the sidewalks. Not a safe area.
Stay Details
Date Of Stay: March, 2018
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
Good location in downtown SF( The Tenderloin). Close to Union Square.
Bad Tags
I was disappointed in the overall value. Too many addons expanded the overall cost. Tiny slow elevator. Stay on a lower floor.
Stay Details
Date Of Stay: February, 2018
Trip Type: Solo Traveler
Reviews Rating: Fair
Rick
Traveler Reviews
Good Tags
The entire staff were very nice and helpful. Good location.
Bad Tags
Uneven floors and walls. Clogged sink.
Stay Details
Date Of Stay: February, 2018
Trip Type: Traveling as Couple
Reviews Rating: Good
Robert
Traveler Reviews
Good Tags
The staff.
Bad Tags
Rooms were dated, small and sparse. Definitely not a 4-star hotel.
Stay Details
Date Of Stay: January, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff
Bad Tags
The room was very small. The coffee machine did not work. It definitely was an old hotel in the tenderloin
Stay Details
Date Of Stay: January, 2018
Trip Type: Family with Teens
Reviews Rating: Poor
Michelle
Traveler Reviews
Good Tags
Location.
Bad Tags
Was definitely not the star rating it was listed as. Although they have clearly refurbished much of it the hotel, parts of it are still dirty or broken appearing. The carpets in the hallways were not clean. Our room was clean and the bed was comfortable.
Stay Details
Date Of Stay: December, 2017
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
The room was clean and comfortable. The free wifi worked well, and extra touches like the Keurig for coffee and an alarm clock with USB ports for charging phones and tablets were welcome finds. The hotel held our bags after check out until our flight.
Bad Tags
The elevator was being fixed the last 2 days of our stay, making our room on the 8th floor (of 9) less than ideal. The hotel was near Union Square, but was actually in the Tenderloin area, with many homeless people around at night.
Stay Details
Date Of Stay: December, 2017
Trip Type: Family with Teens
Reviews Rating: Very Good
Snow
Traveler Reviews
Good Tags
Location
Bad Tags
Sink and shelves in bathroom hard to access
Stay Details
Date Of Stay: December, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
No air conditioning
Stay Details
Date Of Stay: November, 2017
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Bad Tags
The hotel is not in the category 4 ***
Stay Details
Date Of Stay: November, 2017
Trip Type: Business Traveler
Reviews Rating: Fair
Veronica
Traveler Reviews
Good Tags
The staff was very accomodating
Bad Tags
No air conditioning in the rooms. Bathrooms very small.
Stay Details
Date Of Stay: November, 2017
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Actually nothing
Bad Tags
Everything but most important how expensive it was for such a poor hotel
Stay Details
Date Of Stay: November, 2017
Trip Type: Traveling as Couple
Reviews Rating: Poor
Nichole
Traveler Reviews
Good Tags
The staff was really great and remembered me from my previous stay.
Bad Tags
The neighborhood is a little crazy, but that’s to be expected. The elevator is also tiny, but not a big deal.
Stay Details
Date Of Stay: October, 2017
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff and the location..I will definitely be staying here again!
Bad Tags
Nope
Stay Details
Date Of Stay: October, 2017
Trip Type:
Reviews Rating: Exceptional
Michael
Traveler Reviews
Good Tags
The location.
Bad Tags
No air conditioning, no HDTV though they had an HDTV capable television. Room service did not have the options listed in the menu that was left in the room. Definitely not equal to other 4 star hotels I've stayed.
Stay Details
Date Of Stay: October, 2017
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Bad Tags
The hotel really should not receive 4 stars. Expecting 4 stars creates a lot of disappointment- it's just a small, old, bit run down hotel in a bad area that is somewhat close to Union square...
Stay Details
Date Of Stay: October, 2017
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
Hotel is not a 4 Star. No AC, shower broken, noisy area. Called to complain and your people wouldn't do a damn thing.
Bad Tags
See above, who gave this place 4 stars? It deserves maybe 2. Y'all give choice of king bed, they say they have none.
Stay Details
Date Of Stay: October, 2017
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
James
Traveler Reviews
Good Tags
Pleasantly surprised by this little hotel. We found the location to be just fine. We did not experience noise issues at all like others had said. The bathroom was very nice, and the carpet seemed really new.
Bad Tags
No A/C. We got slightly warm on an 85 degree day I think any cooler than 85 would have been comfortable.
Stay Details
Date Of Stay: October, 2017
Trip Type: Family with Young Children
Reviews Rating: Very Good
Miji
Traveler Reviews
Good Tags
2.5star
Bad Tags
2.5star
Stay Details
Date Of Stay: September, 2017
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Timothy
Traveler Reviews
Good Tags
The fact that there is an exit
Bad Tags
The fact that there is an entrance
Stay Details
Date Of Stay: September, 2017
Trip Type: Group Traveler
Reviews Rating: Very Poor
Michael
Traveler Reviews
Bad Tags
No air conditioning and poor ventilation with not enough fan. No parking - cost another arm and leg to park. No HBO or very good channel selection.
Stay Details
Date Of Stay: September, 2017
Trip Type: Family with Teens
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Design, location
Bad Tags
Lack of air conditioning in the rooms that makes the temperature very unpleasant. Only ceiling fans provided and the windows were not able to be opened completely (a gap of 2 inches only).
Stay Details
Date Of Stay: September, 2017
Trip Type: Family with Teens
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
The public spaces such as the lobby were nicely renovated. The room we had was fairly large and simply decorated. Complementary coffee from the coffee shop downstairs which also had excellent pastry.
Bad Tags
One tiny elevator to service guests and housekeeping staff, small bathrooms, poorly repainted guest rooms showing cracks and chips, very noisy from both street noise and the room next door.
Stay Details
Date Of Stay: September, 2017
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Craig
Traveler Reviews
Good Tags
Staff
Bad Tags
Should be a 2 1/2 star, no way a 3 1/2 or 4 star
Stay Details
Date Of Stay: September, 2017
Trip Type: Group Traveler
Reviews Rating: Pleasant
Mitesh
Traveler Reviews
Bad Tags
Near a sketchy area of San Francisco (tenderloin)
Stay Details
Date Of Stay: September, 2017
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Bad Tags
The lack of AC was terrible since it was 100 degrees outside. Normally, wouldn't be such a problem.
Stay Details
Date Of Stay: September, 2017
Trip Type:
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Good proximity to the union square area.
Bad Tags
There was no A/C in the room and the temperatures got to 101 degrees while we were there, which made for an uncomfortable experience.
Stay Details
Date Of Stay: September, 2017
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Location was relatively easy to get to; except just one block in the wrong direction had you in a shady area.
Bad Tags
No air conditioning; small, dark room, facing the courtyard was stifling.
Stay Details
Date Of Stay: September, 2017
Trip Type: Group Traveler
Reviews Rating: Disappointing
Rajamurugan
Traveler Reviews
Good Tags
Nothing
Bad Tags
This is not to be a 4 star hotel
Stay Details
Date Of Stay: September, 2017
Trip Type: Family with Teens
Reviews Rating: Disappointing
Matilda
Traveler Reviews
Good Tags
Location. Recently renovated. Nice cosy feel within big city.
Bad Tags
Worried about neighborhood one to two blocks away...seemed quite a few street people around.
Stay Details
Date Of Stay: September, 2017
Trip Type: Family with Young Children
Reviews Rating: Very Good
Debra
Traveler Reviews
Good Tags
Well first off, I was running late and called to let them know and staff at the front desk was so accommodating telling me not to worry and sure enough when I arrived, after midnight, staff had left instructions for the desk clerk for me. Very w
Bad Tags
The only thing I did not like was the location...while it was close to shopping, transportation, restaurants and sights, if you walked in the opposite direction, there was a lot of homeless individuals milling about.
Stay Details
Date Of Stay: September, 2017
Trip Type: Senior Traveler
Reviews Rating: Exceptional
Kinga
Traveler Reviews
Good Tags
The area was ok but not as close to union square as we'd like
Bad Tags
The hotel needs a face lift on the outside and needs to be remodelled on the inside. The rooms look scruffy. I was expecting something a lot better especially nice it has a 4star rating. To me this was. Arely 3stara.
Stay Details
Date Of Stay: August, 2017
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Good location
Bad Tags
the initial staff member we dealt with was uncaring and unhelpful. No a/c in the rooms. Restroom has no ventilation & is too small. No screen on windows - very scary!
Stay Details
Date Of Stay: August, 2017
Trip Type: Group Traveler
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
New quiet mini fridge in room. Large flat screen tv in room.
Bad Tags
I wouldn't call it a 4 star hotel. It was hard to check in because there was no place to park for valet parking and unloading.. valet and bellman seemed un experienced. Restaurant on site was mainly a tiny cafe and open odd hours. Room and bathroom tiny.
Stay Details
Date Of Stay: August, 2017
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Walls were thin, no a/c, and there was a fight next door at 4 am. Hotel staff did not intervene. Also, hotel tried to charge "amenity" fee that was not posted.
Stay Details
Date Of Stay: August, 2017
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Room was nice, bed comfy, nice linens.
Bad Tags
Marginal location, Tenderloin district of San Fran. Old building single pain windows, noisy as hell.
Stay Details
Date Of Stay: August, 2017
Trip Type: Group Traveler
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
This is not a 4 star hotel.
Stay Details
Date Of Stay: August, 2017
Trip Type:
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff was amazing. Hotel was unique. Location was key. Definitely not a four star, however a strong 3.5. the bar/restaurant had really good duck wings and great happy hour. Overall nice flavor,not commercial. Charming
Stay Details
Date Of Stay: August, 2017
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Brandon
Traveler Reviews
Good Tags
I requested 4star hotel. The hotel was 3.5 and outside the district.
Stay Details
Date Of Stay: August, 2017
Trip Type:
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Boutique-feel in the lobby, soft linens, staff.
Bad Tags
The sink in the bathroom was tiny - the size of a shoe-box, very difficult to wash face without getting feet wet. Though closets were large, they were poorly lit, with just LED stick-on lights. Paper-thin walls, could easily hear a man snoring next door.
Stay Details
Date Of Stay: August, 2017
Trip Type: Solo Traveler
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Cold small room, small elevator, old not updated bathroom.
Stay Details
Date Of Stay: August, 2017
Trip Type: Group Traveler
Reviews Rating: Poor
Megan
Traveler Reviews
Good Tags
Location
Bad Tags
Small elevator. Broken floor lamp in room with dirty laundry.
Stay Details
Date Of Stay: August, 2017
Trip Type: Family with Young Children
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Not much
Bad Tags
The Hotel was very misrepresented. This is at most a two star hotel. Small room, small bath, noisy, thin walls. Marijuana smell everywhere, no restaurant. Very dumpy place.
Stay Details
Date Of Stay: August, 2017
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
David
Traveler Reviews
Good Tags
It's been given a contemporary makeover, it's clean, and the staff was delightful.
Bad Tags
The neighborhood is sketchy and a substantial amount of street noise made its way into our room.
Stay Details
Date Of Stay: July, 2017
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Rooms were very clean and nice and the staff was helpful. Free internet was a big plus as well.
Bad Tags
Only one elevator, which was a bit annoying but not a deal-breaker. The bathrooms are very small and the hotel is not in a great area.
Stay Details
Date Of Stay: July, 2017
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Nancy
Traveler Reviews
Good Tags
Location was convenient to union square
Bad Tags
Was not a 4 star hotel, room was bare minimal with no dressers or drawers at all. Carpet had nails poking though by the bathroom and closet
Stay Details
Date Of Stay: July, 2017
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff were great! Everyone was very friendly!
Bad Tags
The rooms were very small, not much room for more than one person to move around. The bathroom was also very small as was the tub and sink. The hotel is a very old building. It could use some upgrades or touch ups! There were several cracks in the walls.
Stay Details
Date Of Stay: July, 2017
Trip Type: Family with Teens
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
The concierges were outstanding. Always had great suggestions for restaurants, activities, etc. The staff even turned down the lobby music without being requested to do so when my son had an important call to make. Very accommodating with baggage storage.
Bad Tags
Rooms were very small.
Stay Details
Date Of Stay: July, 2017
Trip Type: Family with Teens
Reviews Rating: Exceptional
Judith
Traveler Reviews
Good Tags
Friendly, convenient and clean
Bad Tags
Tiny bathroom
Stay Details
Date Of Stay: July, 2017
Trip Type:
Reviews Rating: Exceptional
Lashauna
Traveler Reviews
Good Tags
The staff was very friendly
Bad Tags
They ran out of face towels the 1st day and never bought more although they we're fully booked. There is only one elevator and it was out of order for an entire night. My 74yr old mom had to walk up & down six flights of stairs. The toilet wasn't clean.
Stay Details
Date Of Stay: July, 2017
Trip Type: Family with Young Children
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was great. The staff was wonderful! They were friendly, courteous and very helpful.
Bad Tags
1 tiny elevator made things difficult, room was so/so. Sink was tiny and clogged, the ceiling had bubbles in it.. just wasn't exactly what I expected in a 4 star hotel.
Stay Details
Date Of Stay: July, 2017
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
The bed was comfortable
Bad Tags
Not 4 stars whatsoever! No amenities at all, the elevator could only fit two people because it was so small and old. I think an accurate stat rating would be 3. Not even 3.5!
Stay Details
Date Of Stay: July, 2017
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Price and location
Bad Tags
No air conditioning, I wasn't prepared for the lack of necessities one might find at another comparable hotel.
Stay Details
Date Of Stay: July, 2017
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Your ad
Bad Tags
Noisy, lots of homeless on streets
Stay Details
Date Of Stay: July, 2017
Trip Type: Family with Young Children
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
The hotel was very nice, but not up to the experience of a 4 star.
Bad Tags
Just did not have the polish of a 4 star hotel. I would never put it in the class of a Hilton, Omni, Parc 55, or Hyatt. You make me nervous about the star system.
Stay Details
Date Of Stay: June, 2017
Trip Type:
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff supportive and helpful.
Bad Tags
Elevator very small for wheelchair. Walk on the wild side to the parking garage. It may be worth doing valet parking here.
Stay Details
Date Of Stay: June, 2017
Trip Type: Senior Traveler
Reviews Rating: Very Good
Troy
Traveler Reviews
Good Tags
The location was superb - within 2 blocks of Market street mass transit stops. Staff was very friendly and helpful. Reviews mentioned problems with homeless being aggressive near the hotel - I found this to be true all over San Francisco not just here.
Bad Tags
The hotel reminded me of the New Yorker in NYC. Older hotel but well maintained. Larger rooms than the New Yorker. No A/C was a concern until I realized it was not needed in this climate. One warning - there is a hot radiator in the room if you have kids.
Stay Details
Date Of Stay: June, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff was very nice
Bad Tags
The hotel was disappointing for a 4star. The bathroom was extremely small- the sink was so small I had to face my face over the bathtub. The room didn't have a single drawer to unpack your things. NO breakfast room service!
Stay Details
Date Of Stay: June, 2017
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Randolph
Traveler Reviews
Good Tags
Renovated old style building. Charming upgrades.
Bad Tags
Elevator went out for one day.
Stay Details
Date Of Stay: June, 2017
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Jeff
Traveler Reviews
Good Tags
The staff was friendly and the room was clean.
Bad Tags
An older hotel with no air-conditioning. So to get any ventilation you had to open a window - but the traffic noise was pretty bad. One small elevator served all floors, so the wait was often lengthy.
Stay Details
Date Of Stay: June, 2017
Trip Type: Solo Traveler
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff
Bad Tags
This was considered a 4star but there is no way it's even close to that. I'd consider it a two star. Felt like I was in a hostel, very noisy can hear everything in between walls, the shower was broken, over priced needed updated furniture.
Stay Details
Date Of Stay: June, 2017
Trip Type: Family with Teens
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The location is good and the staff is welcoming.
Bad Tags
The room is really minimalistic, but not in a good way. The bathroom by no means matches its star level.
Stay Details
Date Of Stay: June, 2017
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Conveniently located, but on the rough edges of the city. The staff was very nice and accommodating.
Bad Tags
It was advertised as a 4-star hotel. This is not a 4-star hotel. Rooms are small, bathroom is inadequate. I wouldn't have an issue if I had booked a 2-2.5 star hotel, but the star rating makes the accommodation completely unacceptable as advertised.
Stay Details
Date Of Stay: June, 2017
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The location is great. Near good food and transportation. Clean and nice room. Good basic ammenities. Comfortable bed. Loved the mini fridge in the room. Service desk very nice.
Bad Tags
Elevator is a bit slow. Turning right when you leave the hotel, area is not quite as nice.
Stay Details
Date Of Stay: June, 2017
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Comfortable bed
Bad Tags
Uneven floor in room, radiator heat
Stay Details
Date Of Stay: June, 2017
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The room is spacious and the staff is super nice
Bad Tags
Not really.
Stay Details
Date Of Stay: June, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
It was a great experience. Staff go out of their way to be kind and welcoming. The bed was comfortable and the room was clean. The bar is well done with a bar tender that takes pride.
Bad Tags
I think the hotel takes unnecessary criticism in reviews that leave you concerned. It is a great location in the heart of the city. If you have been to any major city you will appreciate all the hotel and experience offers at an affordable price.
Stay Details
Date Of Stay: May, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Carles
Traveler Reviews
Good Tags
The restaurant downstairs was pretty good comfort food. Staff was pretty cool as well
Bad Tags
The only issue was having to re-check in the next day which I was not informed of upon my arrival. Then a seperate 100$ deposit held for each nite I stayed, on top of already paying for the room in advance.
Stay Details
Date Of Stay: May, 2017
Trip Type: Group Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff
Bad Tags
Beds were smaller than queens (twin size). Room was small. No AC. Bathroom is small. Elevator is small. Smells weird.
Stay Details
Date Of Stay: May, 2017
Trip Type: Group Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff
Bad Tags
Location part of homeless area. Is not a 4 star
Stay Details
Date Of Stay: May, 2017
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Cynthia
Traveler Reviews
Good Tags
The service exceeded my expectations. staff was very friendly and helpful. Rooms were very modern and well appointed. I would definitely stay there again . We were there for my sons graduation from college and the hotel helped to make the occasion special
Stay Details
Date Of Stay: May, 2017
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff was very friendly and accommodating.
Bad Tags
Being somewhat older things like the elevator and other small items, but we were aware of these things going in.
Stay Details
Date Of Stay: May, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location was great. The cleaning lady was thorough and very nice.
Bad Tags
The hotel does not warrant more than 3 stars. The "fitness room" is hardly one. Just a few dumbbells and an old exercise bike in a cramped little room you'd never went to spend time in. The hotel staff is less than average.
Stay Details
Date Of Stay: May, 2017
Trip Type: Solo Traveler
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
The hotel was decently clean and just blocks away from union square.
Bad Tags
Not a 4 star hotel. Right next to a homeless shelter, but there was no big problem with that during my stay. There's only 1 elevator for 9 flrs. Unfortunately the heater in my particular room did not work, but staff was accommodating and provided portable
Stay Details
Date Of Stay: May, 2017
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The front desk peoplr
Stay Details
Date Of Stay: May, 2017
Trip Type: Business Traveler
Reviews Rating: Exceptional
Horacio
Traveler Reviews
Good Tags
The staff was very nice and attentive
Bad Tags
Not a four star hotel! No idea how anyone could think otherwise. I walked over to the Hilton across the street, now that looks like a proper four star. This was an overpriced three star. I feel sorry for the staff because they try their best.
Stay Details
Date Of Stay: May, 2017
Trip Type: Group Traveler
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
Bed was clean
Bad Tags
Location was awful- lots of police and homeless people outside. Hotel was not modern at all, cramped washroom. Not worth the $--- + per night...
Stay Details
Date Of Stay: April, 2017
Trip Type: Traveling as Couple
Reviews Rating: Poor
Christina
Traveler Reviews
Good Tags
Hotel is close to everything. Location is perfect.
Bad Tags
Rooms were not clean, windows didn't lock, and I cut my food open on carpet staples.
Stay Details
Date Of Stay: April, 2017
Trip Type: Business Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Bad Tags
Location is not good. Room and hotel doesn't not even close to 4 star hotel. We don't even have Airconditioning in the room. Room and bethroom is very small .
Stay Details
Date Of Stay: April, 2017
Trip Type: Group Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The hotel location is good, not far from Powell St. area where you can easily find things both dinning and shopping.
Bad Tags
If you walk in the wrong side of the road, there would be a homeless area.
Stay Details
Date Of Stay: April, 2017
Trip Type: Family with Young Children
Reviews Rating: Very Good

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