Arrival: Dec 14, 2018 Departure: Dec 15, 2018 1 Night, 1 Room, 2 Adults, 0 Children

Tilden Hotel

345 Taylor Street, San Francisco, California 94102 USA

Tilden Hotel

345 Taylor Street, San Francisco, California 94102 USA|Show Map
Reviews

Tilden Hotel Guest Reviews

Total Traveler Rating

Total Traveler Rating
3/5


Based on 88 Reviews
Chang
Traveler Reviews
Good Tags
Staff is friendly, this is the best of this hotel, I increased my rate for the hotel to 4/10 because of the staff
Bad Tags
while I booked the hotel, it shows 4 star, however the hotel hardware facility is close to a 2-star hotel, no AC, small room, very basic furniture, extremely small & low standard lift
Stay Details
Date Of Stay: November, 2018
Trip Type: Family with Young Children
Reviews Rating: Disappointing
Elizabeth
Traveler Reviews
Good Tags
The location was great. Right by Union Square and a 10-minute walk from BART. Was able to get around the city easily from here. There coffee shop is awesome!
Bad Tags
They are staffing on a shoestring. 3 employees working in concert to cover valet, front desk, and management roles. You can end up waiting to check in or get your question answered for longer than desired. The heater in all rooms does not work.
Stay Details
Date Of Stay: November, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Staffs are kind, helpful, and friendly.
Bad Tags
The room was so disappointing. The carpet was so dirty and the riom was so small. It is not like hotel more like motel. The price was so high given the room condition. The location was okay but there are too many homeless hearby.
Stay Details
Date Of Stay: August, 2018
Trip Type: Family with Young Children
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
It is a very well kept hotel. Staff was amazing and location was close to shopping and public transport. I would definitely stay again
Bad Tags
Room was smaller but actually really good size for San Francisco.
Stay Details
Date Of Stay: May, 2018
Trip Type: Group Traveler
Reviews Rating: Wonderful
Daniele
Traveler Reviews
Bad Tags
Parking was too expendive.
Stay Details
Date Of Stay: February, 2018
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Good location in downtown SF( The Tenderloin). Close to Union Square.
Bad Tags
I was disappointed in the overall value. Too many addons expanded the overall cost. Tiny slow elevator. Stay on a lower floor.
Stay Details
Date Of Stay: February, 2018
Trip Type: Solo Traveler
Reviews Rating: Fair
Mark
Traveler Reviews
Good Tags
Close to Union Square and good restaurants.
Stay Details
Date Of Stay: February, 2018
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Robert
Traveler Reviews
Good Tags
The staff.
Bad Tags
Rooms were dated, small and sparse. Definitely not a 4-star hotel.
Stay Details
Date Of Stay: January, 2018
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff
Bad Tags
The room was very small. The coffee machine did not work. It definitely was an old hotel in the tenderloin
Stay Details
Date Of Stay: January, 2018
Trip Type: Family with Teens
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Room size: Rooms are small in size. Elevator is too small.
Stay Details
Date Of Stay: January, 2018
Trip Type: Family with Teens
Reviews Rating: Disappointing
Michelle
Traveler Reviews
Good Tags
Location.
Bad Tags
Was definitely not the star rating it was listed as. Although they have clearly refurbished much of it the hotel, parts of it are still dirty or broken appearing. The carpets in the hallways were not clean. Our room was clean and the bed was comfortable.
Stay Details
Date Of Stay: December, 2017
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
The room was clean and comfortable. The free wifi worked well, and extra touches like the Keurig for coffee and an alarm clock with USB ports for charging phones and tablets were welcome finds. The hotel held our bags after check out until our flight.
Bad Tags
The elevator was being fixed the last 2 days of our stay, making our room on the 8th floor (of 9) less than ideal. The hotel was near Union Square, but was actually in the Tenderloin area, with many homeless people around at night.
Stay Details
Date Of Stay: December, 2017
Trip Type: Family with Teens
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Great hotel bar.
Bad Tags
Did not feel like it was in a safe area. Had to step over needles and human excrement regularly. Also was a big fight in the hotel one morning from 5-6am, and construction in hotel courtyard another morning that started at 7am. .
Stay Details
Date Of Stay: December, 2017
Trip Type: Traveling as Couple
Reviews Rating: Poor
Snow
Traveler Reviews
Good Tags
Location
Bad Tags
Sink and shelves in bathroom hard to access
Stay Details
Date Of Stay: December, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Nothing
Bad Tags
Long wait for elevator and too small elevator. Front desk not friendly enough to respond to questions. No open space in room to walk. Very compact room.
Stay Details
Date Of Stay: November, 2017
Trip Type: Group Traveler
Reviews Rating: Poor
Robin
Traveler Reviews
Good Tags
The restaurant was good, the lobby was nice. Close to Union Square
Bad Tags
This hotel backs up to a Hostel. Every night, for many, many hours the tenants, mostly homeless who scrapped up enough money for a room together, open their windows and scream and yell and fight. It was so bad I left a day early.
Stay Details
Date Of Stay: November, 2017
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Bad Tags
The hotel is not in the category 4 ***
Stay Details
Date Of Stay: November, 2017
Trip Type: Business Traveler
Reviews Rating: Fair
Veronica
Traveler Reviews
Good Tags
The staff was very accomodating
Bad Tags
No air conditioning in the rooms. Bathrooms very small.
Stay Details
Date Of Stay: November, 2017
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Actually nothing
Bad Tags
Everything but most important how expensive it was for such a poor hotel
Stay Details
Date Of Stay: November, 2017
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
n/a
Bad Tags
in a terrible area. needles on sidewalks. did not want to walk outside. not in union square.
Stay Details
Date Of Stay: October, 2017
Trip Type: Group Traveler
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
Hotel staff was very professional and helpful
Bad Tags
The star rating is incorrect and misleading. No way this hotel is a 4 star. The experience overall was very poor and then to top it off I was charged a "Amenities Fee" upon checkout. This was a surprise and for what - there were no Amenities provided!
Stay Details
Date Of Stay: October, 2017
Trip Type: Solo Traveler
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Bad Tags
The hotel really should not receive 4 stars. Expecting 4 stars creates a lot of disappointment- it's just a small, old, bit run down hotel in a bad area that is somewhat close to Union square...
Stay Details
Date Of Stay: October, 2017
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
Hotel is not a 4 Star. No AC, shower broken, noisy area. Called to complain and your people wouldn't do a damn thing.
Bad Tags
See above, who gave this place 4 stars? It deserves maybe 2. Y'all give choice of king bed, they say they have none.
Stay Details
Date Of Stay: October, 2017
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Bao
Traveler Reviews
Good Tags
It was close to everything I want it to do
Bad Tags
The lack of ac and the high volume of traffic which is out of their control
Stay Details
Date Of Stay: October, 2017
Trip Type: Group Traveler
Reviews Rating: Exceptional
Christopher
Traveler Reviews
Good Tags
the hotel restaurant/bar was lively and friendly. the minibar in the room was a nice feature to have available, although I didn't end up using it.
Bad Tags
lots of noise from other rooms and patrons. bed linen and towels didn't seem very well laundered. hotel billed a "amenities charge" to my credit card which, when I called about it, they said "oh, that was a mistake" and reversed. what if I hand't checked?
Stay Details
Date Of Stay: October, 2017
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff very welcoming.
Stay Details
Date Of Stay: September, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location.
Bad Tags
Hotel is not a 4-star hotel. Several issues with the room: - No A/C - Window in room 503 did not open - Tub drain clogged - Tiny sink - Broken bathroom door knob - TV not connected to antenna (no image) - Broken safe (did not lock)
Stay Details
Date Of Stay: September, 2017
Trip Type: Group Traveler
Reviews Rating: Disappointing
Timothy
Traveler Reviews
Good Tags
The fact that there is an exit
Bad Tags
The fact that there is an entrance
Stay Details
Date Of Stay: September, 2017
Trip Type: Group Traveler
Reviews Rating: Very Poor
Michael
Traveler Reviews
Bad Tags
No air conditioning and poor ventilation with not enough fan. No parking - cost another arm and leg to park. No HBO or very good channel selection.
Stay Details
Date Of Stay: September, 2017
Trip Type: Family with Teens
Reviews Rating: Poor
Craig
Traveler Reviews
Good Tags
Staff
Bad Tags
Should be a 2 1/2 star, no way a 3 1/2 or 4 star
Stay Details
Date Of Stay: September, 2017
Trip Type: Group Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Bad Tags
This hotel is not in union square but is in the Tenderloin. It is a very bad area of town. You should not be walking around at night in this area. The hotel does not have AC and our room was very hot. The sink didn't drain.
Stay Details
Date Of Stay: September, 2017
Trip Type: Traveling as Couple
Reviews Rating: Poor
Yolande
Traveler Reviews
Good Tags
It had a bar
Bad Tags
No a/c and the city was 106 that weekend. No dresser in the room. The maid took away our washcloths the second day. The bed was hard. One hotel very small elevator for everyone to use, including the housekeeping staff.
Stay Details
Date Of Stay: September, 2017
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
Location was great, cleanliness and courteous staff.
Bad Tags
I liked almost everything this hotel had to offer. Valet parking is expensive but considering the location I can understand why and there are options available outside. But for a 4-star level hotel this one was lacking a bit of grandiose
Stay Details
Date Of Stay: September, 2017
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Good location
Bad Tags
No A/C. Old and stuff. Neighborhood not the best.
Stay Details
Date Of Stay: September, 2017
Trip Type: Family with Young Children
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Bad Tags
The lack of AC was terrible since it was 100 degrees outside. Normally, wouldn't be such a problem.
Stay Details
Date Of Stay: September, 2017
Trip Type:
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Good proximity to the union square area.
Bad Tags
There was no A/C in the room and the temperatures got to 101 degrees while we were there, which made for an uncomfortable experience.
Stay Details
Date Of Stay: September, 2017
Trip Type: Traveling as Couple
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
Location was relatively easy to get to; except just one block in the wrong direction had you in a shady area.
Bad Tags
No air conditioning; small, dark room, facing the courtyard was stifling.
Stay Details
Date Of Stay: September, 2017
Trip Type: Group Traveler
Reviews Rating: Disappointing
Rajamurugan
Traveler Reviews
Good Tags
Nothing
Bad Tags
This is not to be a 4 star hotel
Stay Details
Date Of Stay: September, 2017
Trip Type: Family with Teens
Reviews Rating: Disappointing
Matilda
Traveler Reviews
Good Tags
Location. Recently renovated. Nice cosy feel within big city.
Bad Tags
Worried about neighborhood one to two blocks away...seemed quite a few street people around.
Stay Details
Date Of Stay: September, 2017
Trip Type: Family with Young Children
Reviews Rating: Very Good
Debra
Traveler Reviews
Good Tags
Well first off, I was running late and called to let them know and staff at the front desk was so accommodating telling me not to worry and sure enough when I arrived, after midnight, staff had left instructions for the desk clerk for me. Very w
Bad Tags
The only thing I did not like was the location...while it was close to shopping, transportation, restaurants and sights, if you walked in the opposite direction, there was a lot of homeless individuals milling about.
Stay Details
Date Of Stay: September, 2017
Trip Type: Senior Traveler
Reviews Rating: Exceptional
Natalia
Traveler Reviews
Good Tags
Excellent Location, clean and confortable bed
Stay Details
Date Of Stay: August, 2017
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Has character
Stay Details
Date Of Stay: August, 2017
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Good location
Bad Tags
the initial staff member we dealt with was uncaring and unhelpful. No a/c in the rooms. Restroom has no ventilation & is too small. No screen on windows - very scary!
Stay Details
Date Of Stay: August, 2017
Trip Type: Group Traveler
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
This is not a 4 star hotel.
Stay Details
Date Of Stay: August, 2017
Trip Type:
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Unique. Location was good for doing things, but not the best neighborhood.
Bad Tags
Small elevator, which was closed several times during our stay. Received dirty towels. Room not cleaned often.
Stay Details
Date Of Stay: August, 2017
Trip Type: Group Traveler
Reviews Rating: Pleasant
Brandon
Traveler Reviews
Good Tags
I requested 4star hotel. The hotel was 3.5 and outside the district.
Stay Details
Date Of Stay: August, 2017
Trip Type:
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Cold small room, small elevator, old not updated bathroom.
Stay Details
Date Of Stay: August, 2017
Trip Type: Group Traveler
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Not much
Bad Tags
The Hotel was very misrepresented. This is at most a two star hotel. Small room, small bath, noisy, thin walls. Marijuana smell everywhere, no restaurant. Very dumpy place.
Stay Details
Date Of Stay: August, 2017
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff were very courteous and helpful.
Bad Tags
Tilden is an older building which they've put a nice paint job and decor to, but it is NOT a four star hotel. There is no AC, which was fine if you can sleep through the noise coming from the street when you have the windows open.
Stay Details
Date Of Stay: July, 2017
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Jeff
Traveler Reviews
Good Tags
The doorman was the best thing about this hotel. There were also great desk clerks.
Bad Tags
The hotel is not updated and the homeless shelter 1/2 a block down leaves you kicking hypodermic needles from your path on the sidewalk. Very sketchy neighborhood.
Stay Details
Date Of Stay: July, 2017
Trip Type: Family with Young Children
Reviews Rating: Poor
David
Traveler Reviews
Good Tags
It's been given a contemporary makeover, it's clean, and the staff was delightful.
Bad Tags
The neighborhood is sketchy and a substantial amount of street noise made its way into our room.
Stay Details
Date Of Stay: July, 2017
Trip Type: Traveling as Couple
Reviews Rating: Good
Nancy
Traveler Reviews
Good Tags
Location was convenient to union square
Bad Tags
Was not a 4 star hotel, room was bare minimal with no dressers or drawers at all. Carpet had nails poking though by the bathroom and closet
Stay Details
Date Of Stay: July, 2017
Trip Type: Traveling as Couple
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff were great! Everyone was very friendly!
Bad Tags
The rooms were very small, not much room for more than one person to move around. The bathroom was also very small as was the tub and sink. The hotel is a very old building. It could use some upgrades or touch ups! There were several cracks in the walls.
Stay Details
Date Of Stay: July, 2017
Trip Type: Family with Teens
Reviews Rating: Fair
Judith
Traveler Reviews
Good Tags
Friendly, convenient and clean
Bad Tags
Tiny bathroom
Stay Details
Date Of Stay: July, 2017
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The front desk person was very nice and helpful. Easy to get downtown. Free internet.
Bad Tags
Not a 4 star hotel. It looked as though they just slapped on paint to make it seem fresh. There were cracks all over the walls and ceiling of my room. The bathroom looked old/dirty. The hotel was noisy and in a sketchy area with lots of homeless outside.
Stay Details
Date Of Stay: July, 2017
Trip Type: Solo Traveler
Reviews Rating: Disappointing
Phil
Traveler Reviews
Good Tags
It was very clean
Stay Details
Date Of Stay: July, 2017
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Sarah
Traveler Reviews
Good Tags
Staff and toiletries
Bad Tags
Noise
Stay Details
Date Of Stay: July, 2017
Trip Type: Group Traveler
Reviews Rating: Very Good
Verified Hotel Guest
Traveler Reviews
Good Tags
The location was great. The staff was wonderful! They were friendly, courteous and very helpful.
Bad Tags
1 tiny elevator made things difficult, room was so/so. Sink was tiny and clogged, the ceiling had bubbles in it.. just wasn't exactly what I expected in a 4 star hotel.
Stay Details
Date Of Stay: July, 2017
Trip Type: Solo Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
The bed was comfortable
Bad Tags
Not 4 stars whatsoever! No amenities at all, the elevator could only fit two people because it was so small and old. I think an accurate stat rating would be 3. Not even 3.5!
Stay Details
Date Of Stay: July, 2017
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Price and location
Bad Tags
No air conditioning, I wasn't prepared for the lack of necessities one might find at another comparable hotel.
Stay Details
Date Of Stay: July, 2017
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Andreas
Traveler Reviews
Good Tags
Friendly Staff. central SF location.
Bad Tags
Definitely not a 4 Star Hotel. Rooms are older, paint and texture peeling off wall and ceiling. One tiny elevator.
Stay Details
Date Of Stay: July, 2017
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Rochelle
Traveler Reviews
Good Tags
Able to check in with help my bags to my room then park the car. Very accommodating. Thank you.
Bad Tags
No
Stay Details
Date Of Stay: July, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Your ad
Bad Tags
Noisy, lots of homeless on streets
Stay Details
Date Of Stay: July, 2017
Trip Type: Family with Young Children
Reviews Rating: Fair
Verified Hotel Guest
Traveler Reviews
Good Tags
The good is that the location is within walking distance to the Downtown shops and transit.
Bad Tags
Staff were not overly helpful or friendly. Recommendation for a restaurant was clearly NOT reflective of their suggestion. Check out seemed to be an "inconvenience". The rooms smell of mildew, extremely small, restrictive elevator & noisy; awake at 5 am
Stay Details
Date Of Stay: June, 2017
Trip Type: Group Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The hotel was very nice, but not up to the experience of a 4 star.
Bad Tags
Just did not have the polish of a 4 star hotel. I would never put it in the class of a Hilton, Omni, Parc 55, or Hyatt. You make me nervous about the star system.
Stay Details
Date Of Stay: June, 2017
Trip Type:
Reviews Rating: Wonderful
Troy
Traveler Reviews
Good Tags
The location was superb - within 2 blocks of Market street mass transit stops. Staff was very friendly and helpful. Reviews mentioned problems with homeless being aggressive near the hotel - I found this to be true all over San Francisco not just here.
Bad Tags
The hotel reminded me of the New Yorker in NYC. Older hotel but well maintained. Larger rooms than the New Yorker. No A/C was a concern until I realized it was not needed in this climate. One warning - there is a hot radiator in the room if you have kids.
Stay Details
Date Of Stay: June, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff was very nice
Bad Tags
The hotel was disappointing for a 4star. The bathroom was extremely small- the sink was so small I had to face my face over the bathtub. The room didn't have a single drawer to unpack your things. NO breakfast room service!
Stay Details
Date Of Stay: June, 2017
Trip Type: Traveling as Couple
Reviews Rating: Disappointing
Anthony
Traveler Reviews
Good Tags
Fairly good location, but to close to the homeless shelter.
Bad Tags
Parking is not cheap. The room is small. No AC, desk, dresser or breakfast.
Stay Details
Date Of Stay: June, 2017
Trip Type: Traveling as Couple
Reviews Rating: Pleasant
Randolph
Traveler Reviews
Good Tags
Renovated old style building. Charming upgrades.
Bad Tags
Elevator went out for one day.
Stay Details
Date Of Stay: June, 2017
Trip Type: Traveling as Couple
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
When they understood the hotel was unacceptable to us because we were expecting a 4-star experience, and that we would not stay, they were courteous about agreeing to a refund.
Bad Tags
Tried 3 different rooms and the windows in all 3 faced brick walls. This so-called 4-star hotel this beat up. the holes in the wall were repaired with caulk so it looked like the walls were patched with bubble gum. Faucet dripped all night.
Stay Details
Date Of Stay: June, 2017
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Conveniently located, but on the rough edges of the city. The staff was very nice and accommodating.
Bad Tags
It was advertised as a 4-star hotel. This is not a 4-star hotel. Rooms are small, bathroom is inadequate. I wouldn't have an issue if I had booked a 2-2.5 star hotel, but the star rating makes the accommodation completely unacceptable as advertised.
Stay Details
Date Of Stay: June, 2017
Trip Type: Solo Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Bad Tags
There was blood on my sheet and the front desk didn't just believe me when I said that my sheets (that had been swapped that day) were dirty. Room service also kept forgetting to clean/change my towels every day so I had to keep on asking them.
Stay Details
Date Of Stay: June, 2017
Trip Type: Business Traveler
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
The location is great. Near good food and transportation. Clean and nice room. Good basic ammenities. Comfortable bed. Loved the mini fridge in the room. Service desk very nice.
Bad Tags
Elevator is a bit slow. Turning right when you leave the hotel, area is not quite as nice.
Stay Details
Date Of Stay: June, 2017
Trip Type:
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Comfortable bed
Bad Tags
Uneven floor in room, radiator heat
Stay Details
Date Of Stay: June, 2017
Trip Type: Traveling as Couple
Reviews Rating: Good
Martin
Traveler Reviews
Good Tags
nothing
Bad Tags
small room, no air conditioner, too much noise
Stay Details
Date Of Stay: June, 2017
Trip Type: Business Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
The room is spacious and the staff is super nice
Bad Tags
Not really.
Stay Details
Date Of Stay: June, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
It was a great experience. Staff go out of their way to be kind and welcoming. The bed was comfortable and the room was clean. The bar is well done with a bar tender that takes pride.
Bad Tags
I think the hotel takes unnecessary criticism in reviews that leave you concerned. It is a great location in the heart of the city. If you have been to any major city you will appreciate all the hotel and experience offers at an affordable price.
Stay Details
Date Of Stay: May, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Carles
Traveler Reviews
Good Tags
The restaurant downstairs was pretty good comfort food. Staff was pretty cool as well
Bad Tags
The only issue was having to re-check in the next day which I was not informed of upon my arrival. Then a seperate 100$ deposit held for each nite I stayed, on top of already paying for the room in advance.
Stay Details
Date Of Stay: May, 2017
Trip Type: Group Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff
Bad Tags
Beds were smaller than queens (twin size). Room was small. No AC. Bathroom is small. Elevator is small. Smells weird.
Stay Details
Date Of Stay: May, 2017
Trip Type: Group Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff was very friendly and accommodating.
Bad Tags
Being somewhat older things like the elevator and other small items, but we were aware of these things going in.
Stay Details
Date Of Stay: May, 2017
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
The staff was friendly and the room was clean.
Bad Tags
The walls are paper thin and the location is bad.
Stay Details
Date Of Stay: May, 2017
Trip Type: Traveling as Couple
Reviews Rating: Very Good
Denise
Traveler Reviews
Good Tags
Price was fair. Location was ok but you need to pay attention when coming and going later at night.
Stay Details
Date Of Stay: May, 2017
Trip Type: Traveling as Couple
Reviews Rating: Good
Julian
Traveler Reviews
Good Tags
Very nervous about this deal when I made it. The location is two blocks from a less desirable part of town. The hotel staff was extremely attentive to us. The Douglas Room (bar) staff was very friendly and the service was great.
Bad Tags
No Issues.
Stay Details
Date Of Stay: May, 2017
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Bad Tags
The area is not the best, the hotel is old and there is absolutely no presence of the staff. Very basic hotel room and hotel in general.
Stay Details
Date Of Stay: April, 2017
Trip Type: Business Traveler
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Bad Tags
Location is not good. Room and hotel doesn't not even close to 4 star hotel. We don't even have Airconditioning in the room. Room and bethroom is very small .
Stay Details
Date Of Stay: April, 2017
Trip Type: Group Traveler
Reviews Rating: Very Poor
Shelley
Traveler Reviews
Good Tags
The location was handy to Union Square and the staff were very friendly and helpful.
Bad Tags
Our room was above the road and was very noisy during the night.
Stay Details
Date Of Stay: April, 2017
Trip Type: Traveling as Couple
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
They are amazing hosts. We hope to come back soon. Don't miss the Hummingbird Garden. Exceeded our expectations in every way!
Bad Tags
Sink was small and no washcloths.
Stay Details
Date Of Stay: April, 2017
Trip Type: Group Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Friendly staff. The Douglas Room.
Bad Tags
An overall positive experience, although controlling the heat in the room was oroblemmatic.
Stay Details
Date Of Stay: April, 2017
Trip Type: Solo Traveler
Reviews Rating: Good

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