Arrival: Oct 27, 2020 Departure: Oct 28, 2020 1 Night, 1 Room, 2 Adults, 0 Children

Best Western Plus All Suites Inn

500 Ocean Street, Santa Cruz, California 95060 USA

Property Details

Spacious suites free Wi-Fi and the Boardwalk a 15-minute stroll gratify our guests at the non-smoking Best Western Plus All Suites Inn. The three-floor hotel has 77 suites all with complimentary Wi-Fi sitting areas coffee/tea makers microwaves mini-fridges and premium cable TV. A soak in the hot tub does a body good — as does a stint in the fitness center or steam room. The Best Western is located about a half-mile east across the river from downtown. The Santa Cruz Beach Boardwalk and its amusement park are about a 15-minute stroll or one-mile drive south. A surfin' safari can be yours next to the wharf about one-and-a-half miles southwest. San Jose International Airport is 31 miles away. "Really nice! Go for it" shout our guests about this all-suite Best Western with a location near the boardwalk and surf.

Featured Amenities

  • Coffee/tea maker
  • All public areas non-smoking
  • Complimentary full american breakfast
  • Data port
  • Fax service
  • Hairdryer
  • Non-Smoking
  • Business Center

Best Western Plus All Suites Inn

500 Ocean Street, Santa Cruz, California 95060 USA|Show Map
Reviews

Best Western Plus All Suites Inn Guest Reviews

Total Traveler Rating

Total Traveler Rating
3/5


Based on 24 Reviews
Shawn
Traveler Reviews
Good Tags
Good location, nice rooms.
Bad Tags
Parking lot was full at 10pm, hotel tells you to park on the street.
Stay Details
Date Of Stay: October, 2020
Trip Type: Family with Young Children
Reviews Rating: Pleasant
Verified Hotel Guest
Traveler Reviews
Good Tags
Very clean, and super close to the boardwalk.
Bad Tags
Tap water in the bathroom wasn’t very clean. I had to let the sink water run for about a minute before washing my hands because it smelled like old pipes.
Stay Details
Date Of Stay: September, 2020
Trip Type: Group Traveler
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Staff is friendly I like how the doors are locked only people who have rooms are allowed in the building because outside there are some people that are weirdos and drug addicts walking up to you
Bad Tags
Just that the room door didnt Lock from the inside and I let the staff know but nothing was done
Stay Details
Date Of Stay: August, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Esmeralda
Traveler Reviews
Good Tags
Smells, not so clean toilet smelled and blood on the wall of the restroom
Bad Tags
Everything about the room needs upgrades it smells
Stay Details
Date Of Stay: August, 2020
Trip Type: Family with Young Children
Reviews Rating: Very Poor
Richard
Traveler Reviews
Good Tags
Staff was great, especially housekeeping.
Bad Tags
But, no duvet on the comforter. Stiff sheets, pillow cases and towels. Fabric softener is cheap. Partial flooded parking structure daily. Gross, and horrible smell.
Stay Details
Date Of Stay: August, 2020
Trip Type: Solo Traveler
Reviews Rating: Disappointing
Maria
Traveler Reviews
Good Tags
Big Rooms, location okay.
Stay Details
Date Of Stay: July, 2020
Trip Type: Family with Young Children
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Dirty towels in room. No toilet paper in my room. Called down to front desk numerous times with no answer. Very loud and rude neighbors Parking garage full of homeless sound drugs and working on cars.
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Poor
Yoli
Traveler Reviews
Good Tags
The location was great. It was close to restaurants, store and the boardwalk.
Bad Tags
The room was not cleaned. Food left in the refrigerator , carton of milk and a box of leftover pizzas. We found a syringe in the pull out sofa and crumbs all over the bed. The room above us was noisy , some kids were running around at night.
Stay Details
Date Of Stay: June, 2020
Trip Type: Family with Young Children
Reviews Rating: Pleasant
Bryan
Traveler Reviews
Good Tags
hidden charges once i checked it
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Very Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Nothing the ac didnt work and then i told them and i even askd for a fan if they had any and she said no so i had to run to target to buy one..not satisfied
Bad Tags
The ac didnt work askd the front desk to fix it and askd for a fan but said unfortunately they dont hav any to giv out.. So i had to run to target to buy one..
Stay Details
Date Of Stay: June, 2020
Trip Type:
Reviews Rating: Very Poor
Stephen
Traveler Reviews
Good Tags
Lots of space
Bad Tags
The windows
Stay Details
Date Of Stay: June, 2020
Trip Type:
Reviews Rating: Good
Verified Hotel Guest
Traveler Reviews
Good Tags
Great location for us with easy parking under the hotel.
Stay Details
Date Of Stay: June, 2020
Trip Type: Traveling as Couple
Reviews Rating: Exceptional
Joseph
Traveler Reviews
Good Tags
nice bed
Bad Tags
As I booked there was only an advertisement saying breakfast was included which is why I stayed. There was none due to covid. I would not have booked "false advertising"
Stay Details
Date Of Stay: June, 2020
Trip Type:
Reviews Rating: Very Poor
Carrie
Traveler Reviews
Good Tags
Lots of space in the room. Real windows that open on 1st floor. Convenient parking. Very substantial hot breakfast
Bad Tags
Carpet could have used a cleaning as well as upholstery on the coaches. But with flip flops and a towel, no big deal
Stay Details
Date Of Stay: March, 2020
Trip Type: Family with Teens
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Location, staff was awesome. Very helpful and friendly.
Bad Tags
Lobby not secure at night. Anybody could get into hotel unchecked. No security key pad from parking garage to floors.
Stay Details
Date Of Stay: January, 2020
Trip Type: Family with Young Children
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Clean room. Updated room. Free breakfast
Stay Details
Date Of Stay: January, 2020
Trip Type: Family with Young Children
Reviews Rating: Wonderful
Verified Hotel Guest
Traveler Reviews
Good Tags
Large room size.
Bad Tags
Our room did not have an exterior window. There was nothing to indicate this when making the reservation. I would not have booked at the hotel had I known.
Stay Details
Date Of Stay: December, 2019
Trip Type: Family with Teens
Reviews Rating: Poor
Verified Hotel Guest
Traveler Reviews
Good Tags
Location
Bad Tags
Rooms very outdated. The room we had( two queen suite) had no windows. Do not plan on using the sofa. Very old and uncomfortable.
Stay Details
Date Of Stay: October, 2019
Trip Type: Business Traveler
Reviews Rating: Fair
Delia
Traveler Reviews
Bad Tags
the carpet felt sticky I think a little dirty
Stay Details
Date Of Stay: August, 2019
Trip Type:
Reviews Rating: Disappointing
Dan
Traveler Reviews
Good Tags
The breakfast was alright with a good selection.
Bad Tags
Limited parking in garage with not much room for an average size car.
Stay Details
Date Of Stay: August, 2019
Trip Type: Family with Young Children
Reviews Rating: Fair
Robert
Traveler Reviews
Bad Tags
Ice machine out of order
Stay Details
Date Of Stay: July, 2019
Trip Type: Business Traveler
Reviews Rating: Exceptional
Robert
Traveler Reviews
Bad Tags
No
Stay Details
Date Of Stay: June, 2019
Trip Type: Solo Traveler
Reviews Rating: Exceptional
Verified Hotel Guest
Traveler Reviews
Good Tags
Breakfast was surprisingly good.
Bad Tags
Room was not available at posted check-in time. Wastebasket bags and other room trash was left in the hallways for most of the day.
Stay Details
Date Of Stay: June, 2019
Trip Type: Family with Young Children
Reviews Rating: Disappointing
Verified Hotel Guest
Traveler Reviews
Good Tags
The accommodations were surprisingly nice for this start rating of hotel. The room was very spacious, had a refrigerator, and a living room area. The location of the hotel was only a 5 minute drive to the boardwalk or downtown.
Bad Tags
The only thing that I did not like was having to wait until 3 p.m. to check-in. This is the only time in all of my travels that I have had to wait until this late to check in especially since the hotel did not appear to be packed or very busy.
Stay Details
Date Of Stay: May, 2019
Trip Type: Traveling as Couple
Reviews Rating: Wonderful

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