How can I help you?

Getting Started

Websites Powered by INNsight

We've built a platform or ecosystem of sorts to help INNkeepers sell more rooms, more easily, and save money doing it! Now you can have your hotel's own website Powered by INNsight That's right, we can convert or design your hotel's website for free with a custom professional design and it will be powered by our Digital Marketing System and world class booking system. Learn more about hotel websites Powered by INNsight below:

Software & Services

INNsight provides varieties of softwares such as 1) Digital Marketing System 2) Hotel Booking Engine 3) Content Management System 4) Property Management System 5) Reputation Management System 6) Facilities Management System 7) ADA Tray

Marketplace

INNsight has been selling hotel rooms online since 2010. Specializing in technology to help travelers connected with INNkeepers, INNsight aims to make booking your accommodations reservation with ease, and with the confidence of knowing you booked at the lowest rates. Search from our hotel accomodations today and book your next hotel stay with INNsight!

ADA Shield

The most reliable, robust, and cost-effective program to help achieve Americans with Disabilities Act (ADA) Title III online compliance and increase conformity to WCAG 2.1 and Section 508 requirements.

GDPR/CCPA Compliance

The GDPR is focused on creating a “privacy by default” legal framework for the entire EU, whereas the CCPA is about creating transparency in California's huge data economy and rights to its consumers.

Membership & Account

Setting up an INNsight account also known as an INNsight Passport will give the benefit of having a registered user account to easily book your stays with different places to stay on INNsight. Additionally, an INNsight Passport will allow you to easily book your stay at any of the many hotel websites that are Powered by INNsight.

Modification/Cancel Reservation

You can cancel your reservation on INNsight with no fees if you cancel outside of the property's cancellation policy. For example if a property has a 72 hour or 3 day cancellation policy, you can only cancel your reservation with that property outside of 3 days prior to your arrival date's check in time without incurring a penalty. The penalty and the cancellation policy are determined by each property individually, so it is very important that you read and fully understand the details of the Cancellation/Modification Policy of the property before you make a reservation. Please note, you must agree to the Cancellation/Modification Policy by clicking on its check box before you can reserve the stay.

Managing Reservation

The INNsight Passport has been created to help travelers manage their reservations at properties of all types. By having a universal passport that can be used to log into property websites Powered by INNsight and by INNsight.com Marketplace, a traveler can easily book and manage their reservations at one place.

Frequently Asked Questions

Find quicke answers to frequent pre-sale questions asked by customers

I am a traveler, is it free to register?
It is absolutely free to register as a user of INNsight.com. Simply click here and register your account today and help us start a revolution in the way travelers and INNkeepers interact.
How do I make a reservation on INNsight.com?
Booking a place to stay has never been so easy. Simply go to INNsight.com and begin a search by place, district, landmark, airport, or directly type in a property's name. Once you find the place that you'd like to stay, you can check rates and availability and book your stay directly with the property by clicking on the 'Book It Now' button for the Stay Details of your choice
How do I receive the confirmation for a reservation?
INNkeepers pay ZERO commissions to INNsight if their hotel website is Powered by INNsight. With such a pricing structure, INNkeepers are incentivized to return the cost savings to travelers. In addition, INNsight.com's Markdown Manager provides INNkeepers the tools to create and market their own sales campaigns to travelers.
How do I cancel a reservation?
You can simply click here and you will be taken to the Cancellation Request page. You can also access the Cancellation form from My INNsight. Simply fill out the Reservation ID from your reservation and we will pull up your reservation. You can cancel one or any/all of your booked rooms for multiple room reservations. Note that you will only be able to cancel from this form if your reservation has not violated the property's Cancellation Policy. In the case that you are trying to cancel a reservation which is within the property's cancellation policy, you will be required to contact the INNkeeper immediately to cancel directly.
What type of data do you collect about me?
We take your privacy and the security of your personal details very seriously. We do collect data about your usage to better improve our site and tailor your search results in order to find the perfect place to stay for you. In addition, we share preference details and your contact and billing details with INNkeepers via secured transmission channels in order to help INNkeepers provide the richest hospitality experience. To further review our data collection and transmission policy, please visit both our Privacy Policy and our Terms and Agreements
How can I contact the INNkeeper?
We've made it incredibly easy for you to interact with the INNkeeper directly. You can easily find the phone number, address, or even skype address of the INNkeeper, or you can 'Ask a Question' using the INNbox, INNsight.com's own internal messaging system
Who do I contact if I have questions about my reservation?
We have built INNsight so travelers can interface with INNkeepers directly. If you have an issue with your reservation or would like to make special requests, simply send a message to the INNkeeper via INNbox.For any issues that you might have with INNsight.com, do not hesitate to contact our helpdesk by emailing help@innsight.com.

Didn't find an answer?

Get in touch with us for details on setup and additional custom services pricing