THE AMERICANS WITH DISABILITIES ACT (ADA) is a landmark piece of civil rights legislation that prohibits discrimination based on a disability and guarantees equal opportunity for people with disabilities. Signed into law in 1990 under President George H.W. Bush, the ADA has changed the lives of millions of disabled Americans who can now engage in regular day-to-day activities after having been previously marginalized because of their disabilities or special needs.
RLH Corporation celebrated technology innovation and advancements and the success of Asian Americans in the hospitality industry at the 2019 AAHOA (Asian American Hotel Owners Association) Annual Conference & Convention in San Diego. The Company is an advocate for AAHOA and an ongoing sponsor of the association’s events.
Technology has created a modern hotel experience that would have seemed far-fetched just a few years ago.
Kevin Spruill, the vertical programs manager for hospitality at fiber internet and managed Wi-Fi provider Spectrum Enterprise, offers a scenario to show the drastic changes. Guests forgo the front desk and use their mobile-phones for check-in, a room key, check-out, and payment. At the hotel, data in the customer retention management system on guest preferences during prior visits craft a more personalized stay. “Capturing that data for a hotelier is key,” Spruill says. “You want to know what Kevin Spruill likes when he checks into his room, whether it is two bottles of water or two bottles of IPA, with a room temperature set at 70 degrees and ESPN popping up on the TV when he enters the room.”
INNsight Featured in North Carolina Restaurant & Lodging Association's At Your Service, Spring 2018
How ADA Compliance Laws Affect Your Hotel Website
Is your website ADA compliant and up to the latest standards? Here’s what you need to know to be shielded from liability.
Is your website ADA compliant and up to the latest standards?
Here's what you need to know to be shielded from liability.
Raj Patel is the Founder and CEO of INNsight. He grew up in the hotel industry selling rooms at his family’s hotels. Raj graduated from the Haas School of Business at the University of California at Berkeley with a Bachelor’s of Science in Business Administration.
In 2008, Raj started INNsight with his brother Roshan. Always knowing that he would one day have a career in the hospitality industry, Raj decided to leverage his High-Tech background to build a new and powerful e-commerce and online marketing platform for innkeepers.
I had the pleasure of speaking with Raj about the hotel industry for our latest Sojern Sit Down, including INNsight’s beginning, technology, and direct bookings.
California Hotel & Lodging Association features The INNsight Premium PMS in its Fall 2016 PMS Providers Profile Issue. See how INNsight's Premium PMS stacks up vs. the competition in this full-feature comparison.
Raj and Roshan Patel Co-Founders of INNsight at AAHOA Lodging Business, explained how they applied new technology to cut cost and increase profits for Hoteliers.
INNsight and its founder Raj Patel are showcased in the India-West Magazine Business Section. This article demonstrates the humble beginnings of INNsight and the benefits that the platform provides to INNkeepers.
It's clear that building links to your website are an important element that drives search engine rankings; more websites linking to yours means a greater SEO benefit, but what about social media?
GrouponWorks, Groupon's Merchant focused Blog gives INNsight a shout out after several successful Groupon Getaway Deal runs leveraging INNsight's Hotel Internet Marketing and Booking Technology.
HotelManagement.net, a leading Hospitality Industry Publication, chronicles INNsight.com's launch:
With so many hotel booking websites out in cyberspace, one more might seem like a drop in the ocean. But this seems like a site worth watching: INNsight.com was launched by hotel industry experts who are also Silicon Valley veterans.