#1 All-in-One Hotel Management System by INNsight

A Comprehensive Suite of Solutions to Power Your Property

Step into the future of hotel management with INNsight’s groundbreaking all-in-one Hospitality Operating System. While other businesses make claims, we deliver proven results - offering a truly comprehensive solution that sets us apart as the ultimate choice for hoteliers aiming to streamline operations and elevate guest experiences at an affordable price. Discover a seamless end-to-end software stack that integrates a powerful booking engine with our advanced Property Management System, Facilities Management System, Digital Marketing System, Keen™ Reputation Management, Online Guest Directory, and more. Experience the difference with INNsight, an innovative solution designed to propel your property forward.

Hotel Operations

HOTEL OPERATIONS

Guest Experience

GUEST EXPERIENCE

Payments & Authentication

PAYMENTS & AUTHENTICATION

Revenue & Analytics

REVENUE & ANALYTICS

Marketing & Distribution

MARKETING & DISTRIBUTION

GUEST EXPERIENCE

Redefine hospitality with seamless digital interactions. Elevate guest engagement with AI-driven Guest Messaging, Reputation Management, Digital Tipping, and our Online Guest Directory—delivering convenience at every touchpoint.

  • Keen® Reputation– Next-generation AI powered hotel reputation management software and service
  • OGD™ (Online Guest Directory)– Elevate guest engagement with a digital concierge
  • INNbox®– AI driven guest messaging for instant communication
  • GuestTip™– Digital tipping for hotel staff
  • CRM– Manage relationships with your guests

PAYMENTS & AUTHENTICATION

Fortify your financial operations with enterprise-grade security. Mobile Check-in, Guest Authentication, and Chargeback Defense ensure frictionless transactions while safeguarding your revenue and reputation.

  • INNsight Payments– Transact with payment processing built for hotels
  • AuthorizeOnline®– Quick and secure online credit card authorization
  • Chargeback Defense– Protect your revenue from disputes

REVENUE & ANALYTICS

Data-driven decisions equal maximized profitability. Leverage AI-powered Rate Management, Predictive Analytics, and Performance Insights to optimize pricing, increase RevPAR, and outperform the competition.

  • Rate Catalyst®– Smarter pricing for higher RevPAR
  • Compset– Make revenue management decisions based on your competitors’ rates
  • Performance Insights– Key metrics for smarter hospitality management
  • RateCatalyst™

MARKETING & DISTRIBUTION

Dominate the digital landscape. Attract more guests and drive growth with industry-leading Website Design, SEO and PPC driven by our Internet Booking Engine and Multi-Channel Distribution.

  • Website Design and Development– Stunning custom websites that convert
  • Content Management System– Make changes to your website with ease
  • Search Engine Optimization (SEO)– Get found by the right guests
  • Social Media Management– Maximize engagement and bookings on your social media platforms
  • Pay-Per-Click (PPC)– Drive more direct bookings with targeted ads
  • Internet Booking Engine– Highest converting commission free booking engine in the industry
  • RadiusCRS™– An OTA channel manager designed for maximum reach
  • Meta Search Integration– Google Hotel and TripAdvisor connections
  • Web and Email Hosting– Secure and reliable hosting for your business
  • Radius CRS™
  • ADA Tray®

HOTEL OPERATIONS

Power your operations with automation. Our cutting-edge Property Management System (PMS), Facility Management System, and Night Audit solutions empower hoteliers to streamline workflows, reduce costs, and enhance service.

  • INNsight PMS– Smart property management
  • Mobile Check-In– Enhance guest convenience with contactless arrival
  • Facilities Management System– Software designed to streamline operations
  • INNsight Marketplace– Integrate with industry partners with ease
  • Property Management System

Our Solutions

From website design and email hosting to PMS software and digital marketing, INNsight provides a full suite of services to streamline your operations, boost performance, and maximize ROI—all in one place.

Reservation Management

Effortlessly manage reservations with INNsight's intuitive system, ensuring every booking is handled precisely and carefully. From booking modifications to room assignments, our platform simplifies the entire reservation process for seamless operations.

  • Hassle-free Check-in/Check-out
  • Streamlined Reservations
  • Precision Handling
Learn More
Reservation Management in INNsight PMS

Folio Management

Easily track guest transactions and accounts using INNsight's comprehensive folio management feature. Streamline billing, track expenses, and provide guests with accurate statements for a hassle-free checkout experience.

  • Seamless Billing
  • Accurate Transaction Statements
  • Enhanced Checkout Experience
Learn More
Folio Management in INNsight PMS

Facility Management System

Optimize your property's efficiency and maintenance with INNsight's advanced Facility Management System. From maintaining inventory levels to tracking vendor interactions, our platform streamlines operations and enhances facility oversight, ensuring every aspect of your property runs smoothly.

  • Streamlined Housekeeping Operations
  • Seamless Maintenance Scheduling
  • Easy Front Desk Task Management
Learn More
Facility Management System

Secure Payments Processing

Streamline your payment processing with INNsight's user-friendly system - Authorize Online™, allowing for secure and efficient transactions. Accept various payment methods and currencies easily, providing guests with a convenient and reliable payment experience.

  • Variety of Payment Methods
  • Authorize Credit Card Payments Online
  • End-to-End Encryption
Learn More
Secure Payments Processing by INNsight PMS

Easy Integration

Integrate with other systems and platforms seamlessly with INNsight's easy integration capabilities. Whether connecting with third-party tools or internal systems, our platform ensures smooth communication and data exchange for enhanced efficiency and productivity.

  • Streamlined Communication
  • Enhanced Productivity
  • GDS - Synix/TravelCick
Learn More
Easy Integration with Other Systems

Cash Drawer and House Account - Accurate Accounting Daily

INNsight's Cash Drawer streamlines guest transactions. Easily manage charges, payments, and track all sales with detailed logs and instant summaries of cash, refunds, and balances, providing comprehensive financial oversight.

  • Real-time Cash-flow Tracking
  • Seamless Transaction Logging
  • Error-free Operations
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Cash Drawer and House Account

Content Management System CMS - Keep Your Website Fresh. Always.

INNsight's cloud-based CMS gives you instant, easy control over your hotel website content. Update images, room details, menus, and more, anytime, anywhere. Manage your online presence efficiently.

  • Real-time Content Updation
  • Optimized High Quality Media
  • Useful Promotional Messaging
Learn More
Content Management System

Detailed Reporting

Unlock the power of data with INNsight's comprehensive reporting and analysis tools, providing actionable insights for informed decision-making. From performance metrics to guest behavior trends, our analytics empower you to optimize operations and deliver exceptional guest experiences.

  • Actionable Insights
  • Performance Optimization
  • Housekeeping & Room Management
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Reporting and Analysis

Rate Management by Radius CRS™ (Channel Manager)

Expand your reach and maximize bookings with seamless integration across multiple online channels through INNsight's channel manager. Maintain rate parity, manage inventory effortlessly, and ensure your property stays visible and competitive.

  • Dynamic Rate Management
  • Seamless OTA Connectivity
  • Flexible Rate Setting Options
  • Channel Manager
Learn More
Rate Management by Radius CRS

INNsight Analytics - Track, Analyze, Optimize.

Gain valuable insights into your hotel's or restaurant’s online performance with INNsight’s Website Analytics. Track visitor behavior, page performance, and conversions in real time. Make data-driven decisions to improve your digital presence, increase bookings, and optimize your marketing strategies—all from one easy-to-use dashboard built for hospitality businesses.

  • Competition Analysis
  • Facilities Management Analytics
  • Website Traffic and Engagement Analytics
INNsight Analytics - Track, Analyze, Optimize.

Revenue Analytics - From Data to Dollars

Track your hotel’s daily performance with INNsight’s revenue reports. Monitor occupancy, guest details, and reservation sources while analyzing daily income, cost breakdowns, room revenue, rent, and miscellaneous charges.

  • Benchmark Daily Performance
  • Outstanding Amounts & Refunds Tracking
  • Reservation Source Analysis
Revenue Analytics - From Data to Dollars

ADA TRAY® - Be More Accessible

ADA Tray® by INNsight is a widget that enhances website accessibility. It helps businesses achieve ADA Title III and WCAG compliance with features like keyboard navigation, an audible page reader, font adjustments, and more, improving the browser experience for users with disabilities.

  • Achieve More Accessibility
  • Easy-to-Integrate Widget
Learn More
ADA TRAY® - Be More Accessible

INNbox™ - One Inbox. Every Guest. Total Clarity.

Unify every guest conversation into a single, intuitive inbox, ensuring your team can deliver exceptional service without missing a single inquiry with a centralized guest messaging platform- INNbox™, specially designed for the hospitality industry.

  • Instant Guest Engagement
  • Smart PMS Integration
INNbox

Customized QR Code

Deliver seamless experiences with custom QR codes tailored to your property's unique offerings. From collecting reviews to online guest directories, INNsight's customizable QR codes enhance guests' and staff's convenience and safety.

  • QR for Reviews
  • QR/Tents for Online Guest Directory
Learn More
QR Codes for Review Solicitation

GuestTip™ - Reward Great Service

Let your guests appreciate your staff’s hard work easily with a revolutionary digital tipping platform for hotels - GuestTip™. This app-free solution ensures staff are recognized and earn more, enhancing the guest experience.

  • Seamless & App-free Tipping
  • Increased Staff Appreciation
GuestTip™ - Reward Great Service

OGD™ [Online Guest Directory]

INNsight's online guest directory empowers guests with easy access to essential information about your property and local attractions. From room amenities to nearby dining options, our directory provides a comprehensive guide, enhancing convenience and satisfaction.

  • Convenient Access to Information
  • Enhanced Guest Experience
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Online Guest Directory

KEEN® Reputation Management

Protect and enhance your property's reputation with Keen Reputation Management System. Monitor online reviews, respond to feedback, and cultivate a positive online presence, fostering trust and loyalty among potential guests.

  • Proactive Reputation Monitoring
  • Positive Online Presence
Learn More
Keen Reputation Management

Digital Marketing - More Clicks, More Guests.

From an excellent website design to review solicitation, the entire INNsight infrastructure works in unison to serve you the best digital marketing results.

  • Online Content Management
  • Domain Management and Web Hosting
  • Blogs Management and Social Media Management
Digital Marketing - More Clicks, More Guests

Custom Web Design – Beauty Meets Booking Power

More than just pretty pages. We design mobile-friendly, lightning-fast websites with intuitive UX that turns curious visitors into confirmed guests.

  • SEO-friendly Website Design
  • Logical Information Hierarchy
  • Rich Media & Content
Hotel Website Design and Development

PPC

Put your property in front of high-intent travelers with targeted Pay-Per-Click campaigns on Google and Meta. Drive traffic that’s ready to book, not just browse.

  • Increase Conversions
  • Target Qualified Traffic
PPC Campaigns for Hotels

Internet Booking Engine

Elevate your direct booking potential with INNsight's intuitive IBE, empowering guests to secure reservations seamlessly. Featuring a user-friendly interface and robust functionality, our booking engine ensures a streamlined booking process, driving revenue and enhancing guest satisfaction.

  • Streamlined Direct Bookings
  • Seamless User Experience
  • Zero Commission
Learn More
INNsight Internet Booking Engine

Blog Management - Powerful Content. Bigger Reach.

Easily manage and publish your hotel's blog with the INNsight CMS Blogging Platform. INNsight publishes blogs and enforces this as a robust digital marketing strategy.

  • Develop a Strategy and Draft Compelling Content
  • Track & Analyze Blog Performance
Blog Management

Social Media Marketing

Transform likes into bookings. Our team creates scroll-stopping content, runs paid social campaigns, and monitors engagement to keep your property top-of-mind across all platforms.

  • Dedicated Social Media Manager
  • Timely High Quality Social Media Posting
Social Media Management by INNsight

SEO

Be the first choice when guests search. We optimize your site with localized keywords, structured data, and content strategy that places you at the top of search results—organically.

  • Regular Updates According to Ranking Algorithms
  • Brand Centered SEO Practices
  • White Hat SEO Services
Search Engine Optimization for Hotels

Web Hosting

Host your hotel website with peace of mind. Our reliable infrastructure ensures 99.99% uptime, fast load speeds, and protection from online threats.

  • Secure from Online Threats
  • Domain Management
Hotel Website Hosting

Email Hosting - Power Your Business

Set up custom mailboxes that align with your domain name using a professional email hosting service. Enhance your brand’s credibility and showcase it with every email you send. Choose secure business email hosting powered by INNsight.

  • Custom Mailboxes
  • Custom Business Email Hosting
  • High Storage Capacity Mailboxes
Email Hosting - Power Your Business

Google Hotel Search - Be Seen, Get Booked

We connect your property to Google’s powerful ad network, boosting visibility, increasing direct bookings, and ensuring rate transparency. With streamlined integration and expert support, your hotel delivers results when guests are searching.

  • Visibility on Google Search & Maps
  • Zero-Commission on Bookings
  • Get More Direct Bookings Via Google
Google Hotel Search - Be Seen, Get Booked

INNsight Payments – Hotel Payment Processing, Reinvented

Process payments with a platform tailored for lodging businesses. Enjoy faster payouts, easy integrations, and robust reporting features—designed to work in sync with your PMS and guest experience.

  • PCI DSS Compliance
  • Process Secure Payments with Multiple Payment Options
Learn More
INNsight Payment Gateway

AuthorizeOnline™ – Guest Authentication

Say goodbye to paper credit card forms. AuthorizeOnline® lets your guests submit payment authorizations securely from any device, with bank-level encryption and real-time validation to reduce fraud and processing errors.

  • RevenueGuard – Smart Chargeback Management
  • Guest Identity Verification – Know Who’s Checking In
  • Do Not Rent Registry – Safer Stays Start Here
  • Express Mobile Check-In – Contactless and Convenient
Learn More
Authorize Online

No Complexity, No Overcharging—Just Hospitality Made Easy.

Forge Your Path to Success

Servicing Multiple Hospitality Industry Verticals

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INNs: Hotels, Motels, B&Bs, Casinos

Servicing Multiple Hospitality Industry Verticals

Restaurants & Bars

Transform your hospitality business with software, solutions, and services powered by INNsight.

  • Property Management System
  • Digital Marketing System
  • Responsive Website Design & Hosting
  • Search Engine Optimization
  • Social Media Management
  • Facilities Management System
  • Email Marketing

Forge Your Path to Success

Servicing Multiple Hospitality Industry Verticals

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INNs: Hotels, Motels, B&Bs, Casinos

Hotels Website Powered by INNsight

Transform your hospitality business with software, solutions, and services Powered by INNsight

  • Property Management System
  • Digital Marketing System
  • Responsive Website Design & Hosting
  • Search Engine Optimization
  • Social Media Management
  • Facilities Management System
  • Email Marketing
  • Reporting
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Vacation Rentals, Apartments, Homes

Vacation Rentals

INNsight Will Drive More Sales to Your Vacation Rental or Apartment

  • AirBnB Integration: Sell your rental on AirBnB with ease!
  • Property Management System
  • Digital Marketing System
  • Responsive Website Design & Hosting
  • Search Engine Optimization
  • Social Media Management
  • Facilities Management System
  • Email Marketing
  • Reporting
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Restaurants & Bars

Menu Management Software

Transform your Restaurant and/or Bar with software, solutions, and services Powered by MenuHero®

  • Menu Management

    Patent–Pending Contactless Menu Technology

  • Digital Marketing System
  • Responsive Website Design & Hosting
  • Search Engine Optimization
  • Social Media Management
  • Online Table Reservations
  • Online Food & Beverage Ordering
  • Email Marketing

Testimonials from Our Clients

Our Work

Our award-winning technology and services have helped multiple hospitality businesses increase their digital footprint to drive more direct traffic and revenue while improving their business operations and reducing cost to improve their bottom line.

Providing The Tools And Services To Drive Marketing And Operations

The Mission Inn & Suites is a top performing independent hotel in Santa Cruz, CA. INNsight has helped The Hotel drive its Property Management System, online distribution, and direct marketing. Learn how Mission Inn has successfully leveraged INNsight's software solutions.

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Operations & Management Tools

Redwood Creek Inn is a motel in The SF Bay Area that INNsight has helped go independent from the shackles of a franchise by driving property management and delivering more direct revenue. See how INNsight has helped this hotel achieve operational excellence.

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Website Design & Digital Marketing

Hotel Petaluma is a historic hotel in Downtown Petaluma which was extensively remodeled and repositioned to be one of the best boutique hotels in the area. See how INNsight has helped design the digital marketing and website for this historic hotel to bring attention to its magnificent remodel.

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Management Company Solutions

INNsight has driven the digital marketing for Seaside Lodging, a management company that operates some of the Oregon Coast’s top hotel properties. Learn how INNsight has provided the attention to detail and excellent customer service to this property management company to help them achieve success.

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The INNsight Operating System

The Hospitality Industry’s True End-To-End Software Stack

Step into the future of hotel management with INNsight’s All-in-One Hospitality Operating System. Unlike others who make claims, we deliver proven results—streamlining operations, enhancing guest experiences, and keeping costs affordable. Our seamless end-to-end platform integrates a powerful booking engine with advanced Property and Facilities Management software and Digital Marketing services, Keen® Reputation Management, an Online Guest Directory, and more. INNsight is the innovative solution built to move your property forward.

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500,000+

Direct Bookings

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$500 million+

Reservation Revenue For Clients

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1,000+

Hotels Already Benefiting from Our System

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10X

Increase in Direct Bookings Since Switching to INNsight's

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