HOW CAN WE HELP YOU?

Simply subscribe to any of our outstanding software products or services for hotels by visiting our subscriptions page, and we will get started on helping supercharge your hotel’s digital marketing and online presence. From your hotel website Powered by INNsight to online Reputation Management, INNsight can help you drive your hotel business online cost-effectively with maximum Return on Investment. Choose the right software and services for your hotel by viewing our plans and pricing.

We have an industry-leading pricing model. We call it The ZERO Commission Model! While many other hotel reservation agencies charge anywhere between 15-30% per room night, INNsight charges 0% commission on its high conversion internet booking engine. This intuitive model keeps you, the INNkeeper, from paying egregious commissions and squeezing profit margins. We know what it's like to be bullied. We were once INNkeepers too! And now we're going to fight back!

You can update availability and rates online via the INNsight Property Management System. Click to access My INNsight PMS.

You will receive a reservation confirmation generated by the INNsight Internet Booking Engine by fax (after a booking is made online) and via email. Once a booking is made via INNsight, the guest information will be populated in your Property Management System Graphical Room Inventory Display (GRID). You can securely access the reservation details at any time by clicking on the guest's name in the GRID.

The Guest transacts directly with the INNkeeper; INNsight simply securely transmits credit card details to the hotel for processing. The INNkeeper will charge the guest directly either at the time of booking or at the time of check out. All credit card charges are completed by the registered INNkeeper directly.

It is vital to offer the best room rates and the best possible availability. Furthermore, having a truthful and informative hotel description, including actual photos of your hotel, will help us sell your rooms. Additionally, we believe that you should consider allowing INNsight to host your standalone website to drive more traffic to your business, reduce customer acquisition costs, and keep travelers happy with your booking process.

INNsight's technology has been enabled to support your standalone hotel website. Many hotel websites are lackluster and offer rudimentary reservation booking functionality at best, but with a website hosted by INNsight, you leave booking technology to the technology experts so that you can focus on what you do best, that's running your hotel. A website Powered by INNsight means that you will have a fully transactional bookable site managed through your My INNsight account and a powerful Content Management System (CMS). When you receive a booking on your own hotel's website, it will appear to the guest as if the reservation was made directly through your hotel's site. You will receive a fax and email confirmation. The booking will be displayed in the GRID in your My INNsight Property Management System or directly interfaced with your third-party Property Management System.

We offer three internet marketing packages: Lite, Basic, and Premium. All three packages are anchored by a professional website that is Powered by INNsight. We have a team of experienced designers ready to design a fully customized website for your property. The monthly subscription cost for the Basic Package Powered by INNsight is $399. The Premium Package offers a suite of Internet marketing services and is a bargain at $699. Besides, any reservations made using our revolutionary booking engine are completely commission FREE!

Yes, you can upgrade or downgrade your INNsight subscription at any time. Please contact us to inform us of any changes, and we will ensure that your subscription is converted. Please note that changes may require some time, and subscription fees may be prorated based on the date your change request is undertaken.

INNsight is the #1 alternative digital marketing solution to BookingSuite.

Your hotel’s website Powered by INNsight, is driven by our proprietary software stack, a cloud-based Software-as-a-Service. Once disabled, your website will immediately cease to function. Any content that is written by INNsight’s copywriting team is protected by international copyright law. You will need to find another provider to create a new website for your hotel. INNsight stands by its customers and will assist with any transition but cannot guarantee that a third party will maintain traffic, weblinks, and page rank once transitioned away.

Since we custom design every website for our clients, the onboarding process does take time. We listen to your needs and gather requirements to produce a website design to your liking. This process may take time if several iterations are required. If, however, your design requirements are straightforward, and you can produce the rich content (photos, videos, and media) that we need immediately, we can turn around a brand new website within 7-10 business days.

INNsight has been doing business for over a decade and has continued to innovate and improve its software product and services. We have won numerous hotel industry and technology awards and have been featured in several trade publications.

Yes, you can rest assured that a hotel website Powered by INNsight is coded to be fully responsive and flex its design to any device screen size, ensuring high usability for your guests, improved site performance and conversion, and search engine optimization.

Yes, INNsight builds AMP versions for its mobile responsive websites to accelerate the load and performance and increase website page load times and, consequently, page rank on search engines like Google.

All hotel websites Powered by INNsight are customized. Basic and Premium subscribers receive fully customized website design, whereas Lite subscriptions are tailored per the client’s requirements but built on a shared framework. Upon subscribing to INNsight, the client is assigned to an account manager who will contact the client and work with them to develop a design mockup for their brand new hotel website. Upon finalizing the design, the INNsight development team will code out the hotel’s new website. The content management and SEO team will work alongside to seed the content and build the search engine optimized framework for the new website. Once ready, the new website will be hosted on a beta URL to share with the client. Upon receiving a ‘green light’ from the client, we launch the hotel’s brand new website Powered by INNsight.

Yes, the Choice is Clear! INNsight is the leading hotel digital marketing agency servicing clients that are franchisees of the largest franchise brands in the lodging industry, including Intercontinental Hotel Group (IHG), Choice Hotels (Quality Inn, Comfort Inn, EconoLodge, Suburban Hotels, Rodeway Inn, Ascend Collection), Wyndham Group (Ramada Hotels, Days Inn, Travelodge), Radisson, Motel 6, Red Lion Hotels, Vagabond Hotels, and more. Franchised hotels love INNsight. We drive direct bookings for hundreds of franchised hotels via their vanity websites to help supplement the marketing that their franchise performs on their behalf. A franchised vanity website Powered by INNsight is valuable online real estate. All franchised hotels should have their own standalone website to capture direct traffic and connect with their customers on a more personal level.

No. There will be zero downtime when wiring on your brand new hotel website Powered by INNsight. We will simply flip the switch to direct traffic from your old website to your new website, and traffic will instantly flow with no interruptions. Additionally, INNsight is built on a robust framework and provides 99.99% uptime with limited downtime.

Yes, INNsight provides web hosting services included in your subscription costs. There are no additional hosting charges. We do not believe in nickel and diming our customers. We will manage your domain on your behalf, handle all hosting costs as hosting is on our servers, and do not charge anything extra.

Yes. INNsight has defined what it means for a hotel to be ADA Title III Accessible online through legal precedence leveraging its software and expertise. You can learn more about INNsight’s Subject Matter Expertise with Online ADA Accessibility. While INNsight cannot guarantee that you will not face a frivolous lawsuit by a serial plaintiff nor will be liable for any damages, we will help defend the position that your hotel website Powered by INNsight is ADA Title III compliant and web-accessible conforming to WCAG 2.1 Level AA guidelines with detailed evidentiary reporting.

1. INNsight creates cutting-edge technology for the hospitality industry. We are driven to innovate as a software company situated in San Francisco, the world's high-tech capital. 
2. Dedication: We're concentrating on creating software that will assist hospitality business owners in increasing bookings, online orders, appointments, and sales.
3. Dependability: We've been around for over a decade and have developed technology that has generated millions of dollars in direct revenue for our hotel customers. In addition, INNsight is an expert in hotel marketing and reservation management, having booked hundreds of thousands of hotel rooms for its clients.
4. Hoteliers Trust INNsight: Hundreds of hotels have decided to collaborate with INNsight, ranging from high-end hotels in San Francisco to small boutique hotels in Myrtle Beach. Choice, Wyndham, Vantage, Red Roof Inn, and IHG hotel owners entrust us with marketing their properties. In addition, we have worldwide clients who rely on INNsight to sell their hotels worldwide, and our technology facilitates language translation and currency conversion.
5. We simplify digital marketing and provide solutions to your hotel's operational issues. So it’s no surprise that we have a retention rate of over 95% with our loyal customers.
6. No Up-Front Fees - Don't pay a penny for your custom-designed hotel website. INNsight’s web design is completely FREE!
7. Cancel at Any Time - We hang our hats on our products and services. We don’t tie you to unfair long-term contracts. If we do not perform, you can cancel.
8. Affordable Subscription Fee - The ROI is huge! Low monthly subscriptions start at just $199 per month! In addition, most customers see at least $10k in direct room revenue per month through their hotel website Powered by INNsight.